Posts tagged: Interview 1st Impressions

Four Things Candidates Do To Shoot Themselves In The Foot While Conducting A Job Search

As the job market begins to pick up, more opportunities for candidates will arise. For those candidates who have been looking for some time this may be your chance to land the job you really want. Here are the four things that I find that candidates continually do to mess up a good opportunity:

1)    Conducting your search the same way you did it the last time. Candidates  seem to think this is 2006 or 2007 and all they have to do is the same things they did back then to find a job. WRONG. It’s not only 2012, but the market and the tools are completely different than they were back then. Candidates need to come up to speed quickly. It is not unusual for me to meet candidates that wasted the first three months of their search.

To adapt to 2012 you must embrace social media. You must become an expert on LinkedIn and then leverage this tool, with groups, updates, postings and connections. Instead of sitting in your pajamas searching the job boards you now should be leveraging LinkedIn.

2)    Resumes and cover letters are another problem area. A one size fits all resume will not cut it. Companies are seeking very specific skills and experiences that more often than not a generic resume doesn’t address. It is acceptable to use this generic resume to post on the job boards, but if you are targeting a company, responding to an ad or attempting to connect with a recruiter for a search, you must redo the resume so it targets the specific issues they are seeking like a laser beam.

A cover letter is not a resume. You cannot just write a nice cover letter with these updates and attach it to the generic resume. What will happen if your cover letter gets separated from the resume? Then what? Take the time to update your resume.

3)    Interviewing is much more than explaining your background. It is about connecting with the interviewer. For most interviews, you wouldn’t even be there if the interviewer didn’t believe you met the basic skills and experience. So rule number one is listen, hear and answer the question asked. Do it in a way that connects with the company’s culture and the interviewer. For example, if your background is in very large companies and you are interviewing at a small company, constantly emphasizing how you managed a large staff and had a budget that was more than the sales of the company, is probably the best way to communicate that you need a large staff and a lot of resources to be effective. This is something a small company doesn’t have. You made the fatal error of not adapting your experience to the company. Think about your audience and what they want and need.

4)    Networking too often burns people out because they aren’t focused on the purpose of networking. Over the years people, especially candidates, have come to believe that networking is all about meeting a lot of people. Get a lot of first level contacts on LinkedIn. The one with the most contacts wins. Nonsense. Networking is about the right contacts not the number of contacts. The one that has the ability to take a contact and turn it into a connection generally wins. It is far better to have one hundred strong connections, than it is to have 1,000 contacts that don’t know you and forget you within twenty-four hours of meeting them.

Stop going to every networking meeting in Orange County. Instead, target three or four that really make sense for you. I suggest one in your functional area, one in your industry, one at a peer level, and one with the types of advisors that connect with the people who will hire you. Build strong relationships with the members of these four groups and it will do more good than running to all the other networking groups.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

The Best Tip To Improve Your Interviewing. Guaranteed

Q. One way to significantly shorten your job search would be to improve your listening skills.

Interviewing is as much about your ability to answer questions as it is your experiences. The unfortunate part is that too often the candidate doesn’t actually answer the question asked. It is like listening to a politician on TV. The reporter asks a very specific question, requiring a relatively simple answer, yet the politician not only doesn’t answer the question, instead they start talking about something completely off the subject. In the politician’s case it is generally intentional; however, most candidates don’t even realize they are doing it so they leave the interview thinking all went well.

Learning to listen carefully to the actual question being asked and then answering the question will dramatically improve the interviewing process for many candidates. Recently in interviews I have been conducting, I often find myself saying to the candidate, “You didn’t answer my question.”   Too often I hear back, “What was the question?” Unfortunately, most candidates will not hear this as most interviewers won’t say anything. They will thank the candidate for coming in and then send a rejection letter.

Listening carefully is a skill that needs to be honed. If asked, “How many or how much” the person is generally looking for some number. If asked, “When did . . .?”  they are looking for a date. “Who” implies a name or at least some way to specifically identify a person. “Give me an example.” indicates the interviewer is looking for a specific example and not some general statement.

Practice active listening so you can demonstrate to the interviewer that you are not only a good listener, but you can do the job, and they will only have to explain something to you once. As they know you will listen.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

Too Often Candidates Aren’t Focused on the Same Issues as the Company

I recently asked approximately 30 people in-transition what candidates mean when they say, “I’m qualified for the position.” The answers were, experience, skills, can do the job, etc. All hard skills listed on the resume. Then I asked what they think a hiring authority means when they say, “I think this is a good candidate.”  The answers were, fit, liked the person, work well with others, etc. All soft skills, which are not visible on a resume. So in reality, candidates and hiring managers are measuring different things in the interview. This is why someone might be a great candidate, but not the right candidate.

I don’t believe candidates spend enough time researching and understanding the soft skills required to get the job. They walk into an interview prepared to talk about all of their skills and experiences, yet the interviewer is not only listening to those but also evaluating the soft skills. Chances are they already know you have some level of hard skills or you wouldn’t be there to begin with.

This is an area candidates should focus on more as they prepare during their job search. Understanding how they present themselves from the moment they walk in the door, how they sit in the chair, use their hand motions, the speed at which they talk, how they listen to the questions and answer them, including how they mirror the interviewer should not be taken for granted. These are all relatively easy things to do and learn. There are many helpful books, videos, and webinars available for candidates to help them prepare. Just fine tuning a few things in your presentation can give you the edge you may need to beat out the competition.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Can Your Interview Be Video Recorded?

Q:  I recently interviewed for a sales job where an executive recruiter videoed me role playing my responses to some sales situations. This was then sent to the potential employer. Is this legal?

I asked Laura Fleming, a labor attorney and partner with the Newport Beach law firm Stradling Yocca Carlson & Rauth for her advice.

It can be unlawful to video record someone without their permission, especially if they are in an environment where they have a reasonable expectation of privacy.  However, I am guessing that you knew the recruiter was taping you, and that the recruiter had your permission to do so.

The recruiter should have given you notice and obtained your permission before sending any videos to the potential employer.   It is possible that this notice was included in some of the materials which the recruiter gave to you (maybe you did not read them carefully, which is quite common).  At any rate, if you do not want the recruiter to show the videos to anyone, you should tell him immediately.  I do not see any benefit to you  pursuing legal action against the recruiter, since it sounds like the recruiter was not using your image for a commercial purpose (i.e., promoting goods or services).  It sounds like the recruiter was just trying to help you land a job!

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Are You Coming In Second Place Too Often In Your Job Search?

Q. Last year I came in second too many times. I seem to get interviews and get asked back for additional interviews, but always end up the bridesmaid. I would like to change that in the new year, what do you suggest?

The good news is that a lot of things are working in your job search. Your resume is getting you in the door, you are uncovering openings, and companies want to talk with you. Getting up to bat is key to getting a job. Things are falling apart at the interviewing stage. It might even be that you are not in second place after the first interview, but being asked back just to be compared to other candidates. So I recommend spending a lot of time honing your interviewing skills in the new year.

Reflect on the interviews you’ve had and start by identifying some of the same questions asked in each interview, make a list of the standard questions asked in most interviews and develop a list of questions around your specific function that are often asked. After you have these lists write out answers to the questions. Yes, you must write them out. This is rarely done, but this exercise brings great clarity to how you answer questions. It forces you to stay focused, helps ensure you are actually answering the questions, and begins to make sure you are prepared for just about anything. Then practice answering these as if  you are in an interview. However, make sure you don’t come across as if you are reading a script.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self- Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

How To Handle High Turnover In An Interview?

Question: I have some turnover in my background that makes me look like a job hopper. Most of the turnover resulted from the company either closing or moving, not me leaving. Do you have any recommendations on how to handle this when asked about it in an interview?

Yes, don’t wait to be asked. Regardless of your negative situation you should always address it head on. Bring the issue up before you are even asked. In your case I would say, “From my resume it appears as if I have a lot of turnover. I would like to clarify this as in most cases the company either closed or moved. I never really left the positions.” Candidates often think that because the interviewer didn’t bring up the issue that they are comfortable with it. This just isn’t correct. It is always better to make it appear that you have nothing to hide. I refer to this as making a preemptive strike. This is especially true if you have been let go. It is better to discuss the issue on your terms and get your point of view out, than to let the interviewer jump to an incorrect conclusion.

You can review our Candidate Job Search Workbook for FREE (just pay $5 shipping). You can review the questions, read the multiple chapters on interviewing, and even learn the ten must ask questions in an interview. CLICK HERE to learn how to get your workbook sent to you for just the cost of shipping.

Download our sample cover letter. This will help make sure your resume aligns with the position, and recruiters appreciate this style. It is free.  CLICK HERE to get yours.

Finally our LinkedIn Job Search Networking Group is free to join and all are welcome. This group has over 3,800 members and a wealth of articles, job postings and discussions to help you. CLICK HERE to join the group.

I welcome your thoughts and comments. If this was helpful, please pass the link on so others may benefit also.

Brad Remilllard

No Need To Hate The Tell Me About Yourself Question

Question: I hate it when I’m asked the question, “Tell me about yourself?” in an interview. I never know how to answer this.

It is, for the most part, a break the ice question. It gets the candidate talking, gives time for everyone to relax, is wide open, and generally a meaningless question. However, just because it is meaningless, that doesn’t mean you can ignore it. In fact, this is an excellent opportunity for you to engage the interviewer. You have a golden opportunity to hit the salient points in your background, open a discussion around what defines success in this role, and get the interviewer excited about you.

In our opinion this should be a short 2 minute answer and so well rehearsed that it doesn’t appear to be rehearsed. This is not the time to give your autobiography, go over every position in your background or bore the interviewer with a long winded answer.

We recommend that you start with your most relevant position and hit the accomplishments that closely relate to the position. It is even acceptable to outline some of your current responsibilities, organization, relevant company information, products or services, and basic duties. The goal is to give the interviewer the information they need to better understand how your company, industry, experiences and organization aligns with theirs.

You should have a number of canned, well rehearsed, thoughtful answers to this question. This is your opportunity to start the interview on the best footing for you.

For a more in-depth discussion on this topic read the article http://www.impacthiringsolutions.com/careerblog/2009/10/02/tell-me-about-yourself-why-is-this-question-asked-in-an-interview/

Join our LinkedIn Job Search Networking Group. It is one of the biggest and most active groups dealing with job search issues on LinkedIn. CLICK HERE to join.

Download our FREE Job Search Self-Assessment Scorecard. Take the evaluation and discover if your search is all it can be. CLICK HERE to download.

Visit our audio library. No library card required – all audio files can be downloaded for free. There is an extensive amount of files on all of the different topics surrounding a job search. CLICK HERE to review the library.

If this was helpful, then please help others by forwarding it on to your network, posting on your Facebook page, Tweeting with the link, posting to your LinkedIn groups or status update.  Let’s all do everything we can to help those looking for employment.

I welcome your comments.

Brad Remillard

 

Don’t Hide Negatives From The Interviewer

Q.  I have some turnover in my background that makes me look like a job hopper. Most of the turnover resulted from the company either closing or moving, not me leaving. Do you have any recommendations on how to handle this when asked about it in an interview?

A. Yes, don’t wait to be asked. Regardless of your negative situation you should always address it head on. Bring the issue up before you are even asked. In your case I would say, “From my resume it appears as if I have a lot of turnover. I would like to clarify this as in most cases the company either closed or moved. I never really left the positions.”

Candidates often think that because the interviewer didn’t bring up the issue that they are comfortable with it. This just isn’t correct. It is always better to make it appear that you have nothing to hide. I refer to this as making a preemptive strike.

This is especially true if you have been let go. It is better to discuss the issue on your terms and get your point of view out, than to let the interviewer jump to an incorrect conclusion.

Is your LinkedIn profile complete and compelling? Test it by downloading our free LinkedIn Self Assessment. CLICK HERE to download. Make sure your profile is the best it can be.

To validate whether or not your job search is effective, we have put together a job search self-assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you to identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

If you liked this article, please send it to others so they will benefit too. Post it to your Facebook page, Tweet it, or submit it to your LinkedIn groups.

I welcome your thoughts and comments.

Brad Remillard

Is Interviewing An Art Or Science?

Interviewing is an art more than a science so it does take preparation and practice to ace the interview. Here are some things to help you ace your next interview.

1) Confidence I find this lacking, especially with candidates that have been in a job search for a long time. As candidates become more and more desperate they tend to exude less and less confidence. This comes across in a number of ways that I believe most candidates don’t even realize. For example, body language,  how you sit in the chair, eye contact, tone of voice, confidence when answering questions, staying so general when answering a question for fear that getting too specific or detailed may rule you out, or giving long rambling answers so as to encompass everything in the hope that you have covered what they are looking for.

Nobody wants to hire a person that isn’t confident. This is especially true at the manager level and up. Most candidates are more confident on the job than in an interview so it is very important that the interviewer sees the same confidence you will bring to the job.

2) Preparation This is the solution to having confidence.  Taking the time to properly prepare is the biggest thing that candidates fail to do (or do properly) and I have  seen this happen over and over again. Poor preparation is just as bad as no preparation.

When I coach candidates here are some of the ways we prepare:

1.    I have the candidate write out answers to frequently asked questions. Candidates know that the questions about their ideal job, why they want to work here, compensation, why they left their last company, their strengths/weaknesses, management style and so on are going to be asked. Take some time to have prepared and practiced answers to these questions.

2.    Video record yourself in a mock interview. This is one of the most powerful things you can do to prepare. This helps you see what the interviewer sees. You will see how you answer the questions, your body language,  if you look at them when answering, how often you say, “UH” or “like,” if  you actually answer the question the person asked you and if  you come across confidently. These small things make a big difference in an interview.

3.    Years ago when I first started recruiting, a Vice President of Human Resources at Rockwell told me the four “A’s” are critical to any successful interview, so you should consider these while preparing to interview.

•    Appearance – This is not just how you dress for the interview, it is much more than that. It includes your body language during the interview, your handshake, the appearance of your resume and cover letter, the appearance of any materials used during the interview, presentation skills, and I hate to say it, but it does include physical appearance.
•    Assertive – This is mostly about how you project yourself during the interview. Please take note, the word was not “aggressive.” There is a big difference between aggressive and assertive. Most interviewers respect an assertive person and dislike aggressive people. Do you come across as confident, do you answer the question with a strong voice, do you engage the interviewer during the interview, do you ask probing questions or just sit there and answer questions, do you mirror the interviewer, and does your body language and voice have a strong presence?
•    Affable – Are you friendly, outgoing, easy to communicate with, engaging and even have a sense of humor? Does the interviewer feel comfortable talking with you, are they relaxed and feel at ease,  on the way from the lobby to the interviewing room are you able to engage the interviewer, are you comfortable with casual conversation and are you building rapport with the person the second they lay eyes on you?

•    Articulate – How well do you communicate? Do you listen to the question? Are your answers sharp and succinct? Do you have proper language skills, syntax, avoid using the word “like”, proper sentence structure and use of verbs? Do you ramble in the interview to make sure you hit every point in your background or are you able to quickly get to the point? This is one of the easiest “A’s” to master. It takes practice and rehearsing.  Many will probably need a coach to help with this one.

On the surface, as you read these, they seem so obvious. Most are thinking, “I already know this stuff.” This may be true, however, knowing something and mastering it are substantially different. Good preparation and practice will help you master interviewing.

To help you focus on your job search be sure to download our free radio show recordings. They are in our candidate audio library. CLICK HERE to enter the library.

To validate whether or not your job search is effective, we have put together a job search self-assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

If you like this post please share it with  your Facebook friends and LinkedIn connections.

I welcome your thoughts and comments.

Brad Remillard

Some Common Interviewing Mistakes

Q. What are some common interviewing problems you encounter when interviewing candidates?

A. This answer could be a book. Candidates do some really, let’s just say, unique things in interviews. Some of my favorites, they swear like the proverbial drunken sailor, put their feet up on a table, accept cell phone calls in the interview, reply to text messages, ask the interviewer to wait while they finish a call, dress inappropriately, chew gum and blow bubbles, just to name a few off the top of my head.

One of my personal favorites is how a candidate answered the question about why they were late to the interview, “They overslept because they were hung over.” At least they were an honest person.

I find the two biggest mistakes candidates make are not answering the question and failure to ask for clarification when they don’t understand the question. Here are some common problems that happen when one of these occur:

The kitchen sink answer: Candidates answer the question so it includes everything they’ve ever done. They ramble on for what seems like forever hoping that if they talk long enough the person will forget the question they asked.

The politician answer: They don’t answer the interviewer’s question. Instead they answer the question they wanted the interviewer to ask or give a preplanned answer to every question.

The dentist answer: Their answers are so short it is like pulling teeth to get a complete and thorough answer.

Multiple choice answer: The candidate wants to make sure they don’t leave anything out so they rattle off a list of accomplishments and skills, leaving it up to the interviewer to pick from this list the ones they feel best fits the question.

If you don’t understand the question don’t be afraid to ask for clarification.

Q. Should I reply to job ads that don’t identify the employer? Do recruiters post ads for non-existent jobs to solicit resumes?

A. If you are unemployed you should respond to all job ads for which you are qualified. It shouldn’t matter if the employer is identified. If you are working, caution is required. Many employers don’t want to be identified when posting ads for a variety of reasons. The company may not want people just showing up in lobby to apply. Others may not want their competitors to know they are looking to hire someone or the position may be confidential and the company doesn’t want their employees to know. I wouldn’t let this discourage you from responding if you are unemployed.

It is very likely that recruiters do place ads for non-existent jobs. On the surface this sounds like a bad thing, but it actually is a good thing for people actively looking for a position. When a company contacts a recruiter with an opening, the recruiter may have only a few minutes or hours to submit your resume before the company selects the ones they want to interview. If your resume is already in the recruiter’s system they can do this. It may take days to write the ad, post the ad, you read and reply to the ad, and then the recruiter screens your resume. By this time, the company may already have a short list of candidates and you missed out. Recruiters that recruit in a specific functional area know they need to have an inventory of talent at the ready. Being able to present your resume within minutes of a client’s request is a good thing for candidates.

Is your LinkedIn profile complete and compelling? Test it by downloading our free LinkedIn Self Assessment. CLICK HERE to download. Make sure your profile is the best it can be.

To validate whether or not your job search is effective, we have put together a job search self-assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you to identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

If you liked this article, please send it to others so they will benefit too. Post it to your Facebook page, Tweet it, or submit it to your LinkedIn groups.

I welcome your thoughts and comments.

Brad Remillard