One Way To Work With Recruiters

Q. I wanted to inquire about the process of working with a professional recruiter. I’m fairly happy in my current position, but I am also curious as to what else is out there. How does one begin the process?

 The best way to work with a recruiter is to have a referral to the recruiter. Recruiters work for the company. This is often a misunderstanding by candidates. The company pays the recruiter, so the company is the client. Recruiters want to work with candidates that fill a job listing they have. If you know of a recruiter that has this, I would highly recommend finding someone the recruiter trusts to refer you. Otherwise, you are just another person sending in a resume.

You should also seek out recruiters that specialize in your industry or functional area. These recruiters are more likely to have a job search consistent with your background. They are also more likely to receive a job listing that will match your background. So making sure they know you are available and willing to listen will be helpful.

Finally, recruiters need job listings so I would start building rapport with recruiters. The very best way to do this is when you or your company has a job opening call the recruiter and engage them. This will demonstrate it is a two way relationship.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Do recruiters post ads for non-existent jobs to solicit resumes?

Question: Should I reply to job ads that don’t identify the employer?  Do recruiters post ads for non-existent jobs to solicit resumes?

If you are unemployed you should respond to all job ads for which you are qualified. It shouldn’t matter if the employer is identified. If you are working caution is required. Many employers don’t want to be identified when posting ads for a variety of reasons. The company may not want people just showing up in the lobby to apply and others may not want their competitors to know they are looking to hire someone. The position could also be confidential and the company doesn’t want their employees to know. I wouldn’t let this discourage you from responding if you are unemployed.

It is very likely that recruiters do place ads for non-existent jobs. On the surface this sounds like a bad thing, but it is actually a good thing for people actively looking for a position. When a company contacts a recruiter with an opening, the recruiter may have only a few minutes or hours to submit your resume before the company selects the ones they want to interview. If your resume is already in the recruiter’s system they can do this. It could take days to write an ad, post the ad, you read and reply to the ad, and then the recruiter screens your resume. By this time the company may already have a short list of candidates and you missed out. Recruiters that recruit in a specific functional area know they need to have an inventory of talent at the ready. Being able to present your resume within minutes of a client’s request is a good thing for candidates.

One of the best resources we can offer you is our  sample cover letter. We get more positive feedback on how this tool has impacted a person’s job search than any other resource. I encourage you to download it and use it. We make this available for FREE because we want to help you. CLICK HERE to download.

Join our LinkedIn Job Search Networking Group. It has 5,400 members and is one of the most active job search resources on LinkedIn. CLICK HERE to join.

I welcome your thoughts and feedback.

Brad Remillard

What Should You Expect From Recruiters?

90% of recruiters fall into one of two categories, they are either retained or contingent. The difference is significant and a candidate should know the difference so that they know what to expect from each. Granted there are other types, but they are few and one rarely encounters them.

Since September of 1980 I have been an executive recruiter. I still run an executive search firm, IMPACT Hiring Solutions. For the first 13 or 14 years I was a contingent recruiter and since then have been a retained recruiter. Having worked both sides of the street, I will explain the difference and why it is so critical as a candidate that you know which type of recruiter you are working with so you can properly set your expectations. I hope this will reduce some of the frustration in dealing with recruiters.  I know it will not eliminate it.

As a starting definition:

1) Contingent recruiters get paid when the candidate starts working. Until then they are working for free. Think of them as a 100% commission sales person. No sale no income.

2) Retained recruiters get paid by progress in the search.  This payment stream varies by agreement between the company and recruiter, however, as a general rule it is the first third of the projected fee to begin the search, the second in some period of time usually 30 – 45 days, and the final third when the person starts or in some agreed upon time frame. The retained recruiter is guaranteed, if not all of the fee, at least two thirds regardless of whether a person is hired or not. Much like a lawyer or tax accountant, the fee is independent of the results.

One is no better than the other and both serve a purpose and market. Either type of recruiter can be professional and unfortunately unprofessional. There is no rule that guarantees that you will get a highly skilled and professional recruiter with either type, anymore than you can with a lawyer, accountant, counselor, or any other profession. There are good and bad in all professions.

So what should you expect from each of these and how does this differ in the real world and the day-to-day workings of each type of recruiter?

First some ground rules: 1) This is “Recruiters 101” so I will not be able to cover every aspect and every situation. 2) This is an overview, so I will be discussing generalities. There are exceptions to everything. 3) Unless otherwise specified, I will be assuming a professional recruiter and not the flakes that are out there. 4) Don’t confuse recruiters with career counselors or coaches, resume writers or outplacement consultants. There is a big, big difference in all of these. 5) When possible I will try to contrast the two to help you understand what to expect from each.

Contingent Recruiters

Since they are basically 100% commission sales people, closing the sale is critical and so is time. When a company uses contingent recruiters, most of the time they engage more than one. Depending on the discipline and geographical area, that could be up to 10 recruiters working the same position. The company is also attempting to fill the position so the recruiter is not only competing against other recruiters but also the company.

Time is critical to contingent recruiters. The first recruiter to get the resume to the company is considered the recruiter of record and the one that will get the fee if that candidate is hired. Since candidates send their resume to multiple recruiters, having an inventory of candidates is critical. A good contingent recruiter wants active candidate’s resumes on file so that the minute a company calls with a job opening the recruiter can email resumes  before another contingent recruiter working with the same candidate can. This makes them the recruiter of record. From a candidate’s perspective, don’t send your resume to just any recruiter if you don’t want it sent out to companies without your knowledge. Contingent recruiters don’t want to take the time to call or email you, wait for a return call or email, to find that while they are waiting some other recruiter emailed your resume to the company.

Over screening resumes is the worst thing a contingent recruiter can do.

Contingent recruiters may or may not meet the company and hiring manager. This is not a requirement for contingent recruiters. Some will and some won’t. I always met every candidate before sending them out to a company. They may not have even been to the company, or ever met the hiring manager, so as a candidate you may not be able to expect all of your questions about the company, position, and future boss to be answered.

Retained Recruiters

Since retained recruiters get paid regardless of the outcome, they aren’t as driven by time as much as match. Retained recruiters generally have much longer guarantees so it is very important that the candidate is successful. For example, we have up to a year’s guarantee.

Retained recruiters are expected to be very selective. This is frustrating to candidates that think they are qualified, but the retained recruiter isn’t impressed. A big mistake candidates make is that they assume retained recruiters are looking for qualified candidates.  Retained recruiters aren’t looking for qualified candidates. The company can do that on their own. Retained recruiters are looking for exceptionally qualified candidates that the company can’t find.  As close to perfect as we can get.

Most retained recruiters have a very close working relationship with the company and hiring manager. They generally have spent a fair amount of time with the hiring manager, they should have a complete understanding of the position, and know what type of personality works well in this culture and with the hiring manager. Also, most retained recruiters will have an extensive screening process before the candidate moves on to meet the company.

A candidate should expect to be one of  4 or 5 candidates presented to the company for any one position.

The retained recruiter is not competing against other recruiters or the company. They know that if the candidate fails, this may be the last time they work with the company. Generally, they have a long relationship with the hiring manager and that is the person that hired them.

That is Recruiters 101, I welcome your thoughts and comments.

For more, join our LinkedIn Job Search Networking Group. CLICK HERE to join.

To learn more about the retained executive search process CLICK HERE.

If this was helpful to you then please pass it on to others. Consider emailing it to your network, updating it on your LinkedIn or Facecbook status, or mentioning it on Twitter. The more you help the better.

I welcome your comments and thoughts.

Brad Remillard

7 Reasons Recruiters Screen You Out

I know from all of the comments I receive, the tweets on Twitter, and the comments on blogs and articles about recruiters, that one of the biggest frustrations with candidates is about recruiters. On a daily basis I read, how mean recruiters are, how people claim to be qualified for a job don’t get past the recruiter, how people with years of experience  get weeded out by recruiters, and of course, the black hole resumes go in when candidates send them to recruiters.

First, let me clarify that I’m not trying to justify bad behavior by some and maybe even many recruiters. Every profession has them, some more than others. There are even bad doctors, engineers, pastors and so on. The purpose of this article is to clarify for candidates what recruiters do and why, to help reduce the frustration. I hope by understanding, although maybe not accepting, it will make it easier on candidates.

Recruiters don’t really care if you are qualified, have years of experience, or have all the right skills, knowledge, and certifications. Obviously these are required. You must recognize that many candidates have these for every job. Recruiters don’t get paid  for finding candidates with these traits. I can tell you as a recruiter for 30 years, and one that still makes a living as a recruiter, how much I wish this was the case. If  it were the case, I would be writing this article sitting on my yacht, instead of my patio.  We get paid only for finding hireable candidates.

I learned this in my first year as a recruiter. I would ask the client if they liked the candidate and many times they would say they did. I would ask if they thought the candidate was qualified and they would reply, “Yes.” I would even ask if they thought the candidate could do the job and they would reply, “YES.”  These were all good questions that lead me to believe the candidate was going to get hired, only to find out someone else got the job other than my candidate. Why? How could this be? I was just as mad, frustrated, and upset as the candidate.

The answer was simple. One day I was venting my frustration to a much more experienced recruiter who informed me that I wasn’t asking the right question. He said those are all nice things to know, but those aren’t what I care about. The question I should have asked was, “Is the candidate hireable?” Now that question has a completely different meaning. It is what I and the candidate really wanted to know.

So what is hireable? Well, as one justice on the Supreme Court once said, “I can’t define it, but I know it when I see it.”  So much of what is “hireable” is subjective by both the recruiter and the hiring team and is hard to define. The following is my best shot at trying to define it. This is by no means an all-inclusive list. Again, it is designed to simply help candidates better understand, with the idea that understanding helps reduce frustration.

1. The candidate has all of the requirements to do the job. This is a given.
2. The candidate is neither under qualified or over qualified. My experience is that candidates accept the under qualified, but rarely accept the concept of over qualified. Either one makes a candidate not hireable.
3. Presentation. I have written extensively about this. Recruiters care a great deal about how you present yourself. I don’t just mean physical presentation. I mean the complete package of presentation skills. Your presentation skills start the minute you answer the phone for the first time.
4. Communication skills must be appropriate for the position. This just happened to me recently. I was doing a search for a communications person in a PR firm. One candidate had all of the right qualifications on paper, a good background, good schools, but constantly used the word “like” in just about every sentence. One would expect a person in PR communications to know better. Sorry, but not hireable from my point of view. My client would question my judgment if I recommended them for a communications position and they couldn’t communicate properly.
5. Style is important. Granted this is very subjective, but this is why companies are willing to pay recruiters thousands of dollars. They trust our judgment on this issue. If the style of the candidate doesn’t match that of the hiring manager then the candidate may not be hireable. It doesn’t mean that  the person isn’t a good person, it just means that they aren’t the right person.
6. Fit is another highly subjective characteristic that determines hireability. If your personality isn’t going to meld with that of the hiring manager or the company’s culture, then you aren’t hireable for this position. Not everyone is the right fit. I interview candidates all the time that tell me they left the company because it just wasn’t a good fit. I know recruiters do their best to make sure this is aligned. Nobody benefits if the candidate doesn’t work out because they can’t adjust to the company.
7. Listening and answering the questions. This is part of communication, but needs special attention. Every recruiter is assessing how you listen and answer their questions. Recruiters know this is an indication of how you will perform in front of the client. This is the point at which most candidates eliminate themselves. They don’t answer the question asked, their answers are so vague it is impossible to know what THEY did, or they ramble on in hopes of covering everything. As a result, I would not only be embarrassed to present you to my client, but worse, my client would be upset with me for doing so.

From my position as an executive recruiter, these are just the top seven things a candidate must excel at to be hireable.

Is your resume not getting noticed by recruiters? Try using this sample cover letter. Candidates tell us this cover letter has tripled their response rate from recruiters. CLICK HERE to download this sample cover letter.

For a lot more on this topic, and other job search related topics, join our LinkedIn Job Search Networking Group. It is a great resource for career experts and discussion. It is free. CLICK HERE to join.

Is your job search going as well as  you thought it would? Is it moving slower  than you expected? If it is, then download our FREE 8-Point Job Search Assessment Scorecard. It will help you identify the strengths and weaknesses of your job search. CLICK HERE to download.

If you liked this article, please share it with others on your Facebook page, other LinkedIn groups, or with your contacts.

I welcome your thoughts and comments.

Brad

Job Seekers and Warren Buffet

I am currently reading the book, “The Snowball: Warren Buffet and the Business of Life” by Alice Schroeder. It is an interesting biography on Warren Buffet’s life starting as a small child.  Some of the more interesting parts highlight what influenced his thought processes about everything from money to how he treats people.

I haven’t finished the book yet, but as I was reading it two sentences stood out. To me, these two sentences explained exactly why so many candidates stay in a job search so much longer than need be. I have known this for a long time. The candidates I work with one-on-one in our job search coaching programs often start out the same way.  I interview and speak with hundreds of candidates a month. It use to surprise me the number of people who acted this way. Not any more, I just accept it. I don’t understand it, but I do accept it.

When Warren was a teenager he read the book, “How to Make Friends and Influence People” by Dale Carnegie. Just about everyone has heard of this book.  His biography addresses the impact this book had on him. How it “honed his natural wit, above all it enhanced his persuasiveness, his flair for salesmanship.” Obviously, this one book influenced him so much that decades later he still remembered it and gave it credit.

It was  the two sentences before this which stood out and relates to the vast majority of candidates I encounter. Alice Schroeder writes, “Unlike most people who read Carnegie’s book and thought gee, that makes sense, then set the book aside and forgot about it, Warren worked at this project with unusual concentration; he kept coming back to these ideas and using them. Even when he failed and forgot and went for long stretches without applying himself to the system, he returned and resumed practicing in the end.”

This is what grabbed my attention. As soon as I read it, I thought this is exactly what most candidates do. This is exactly why so many candidates spend so many extra months searching for a new positions. They read a book, attend a webinar,  read a blog article or listen to an audio file and think, “Gee, that makes sense, then set it aside and forget about it.”

Few, my guess less than 10% do as Warren did. Read the sentences again. Does anything stand out to you as it did me? What did Warren Buffet do different than all the others?

I see this constantly.  People will return our job search workbook with a note, “Already know all this stuff.” At first I was stunned. When we wrote the book we spent an extensive amount of time identifying the mistakes candidates continually make. We  then worked extremely hard to provide solutions  to those mistakes. So it struck me as strange, that so many people knew all these mistakes, but just kept making them. How could this be?

I’m sure the many other excellent authors of books on this subject have experienced the same thing.

So I decided to test if it was true these people really did know all this stuff. I started doing some follow-up. I would call the person and ask for feedback. As I got bolder, I became more direct. I started asking very specific questions of those that “already know all this stuff?” For example, I would ask:

• Since you already know the only three things which can be measured during a phone interview, what do you do to properly prepare?
• As you know, there are only three types of questions asked in an interview. How do you identify which type of question is being asked and how do you prepare for each type of question?
• Of the ten most important questions to ask in an interview, which ones in your opinion were most helpful and of those which ones do you use most often?
• How long have you been using the cover letter we recommend and what has been your experience with this style?
• How often have you found yourself in anyone of the 5  positions in the Circle of Transition and how do you handle it? This could be really helpful to other candidates?
• How is your networking business card different from your interviewing business card?

It didn’t take long to discover these people may have read the book, but unlike Warren Buffet, they didn’t embrace the ideas with “unusual concentration.” Instead it was, “Gee I already know this stuff.”  When in fact, from their answers, they had no idea what mistakes they were making and how the book provides solutions.

Warren Buffet read Dale Carnegie’s book over and over again. He referred back to it time and time again. He practiced regularly. When he failed it was back to the book. That is what made him unique. He didn’t just know it all, he implemented the concepts. He didn’t blame the book when things went wrong, he adjusted and tried again.

I know from the one-on-one job search coaching we do, when we get candidates to stop knowing everything and start doing things the right way, they find job leads that eventually lead to offers and employment.

Although it might appear as an attempt to sell our book it really isn’t. There are many great resources available to candidates. Many are 100% free. It is positively an attempt to get candidates to stop saying, “Gee, that makes sense, but I already know it.” It is positively an attempt to get candidates to learn from Warren Buffet. To get candidates to refer back time and time again to excellent resources. To re-read the books, re-listen to the audio recordings and to take this advice to heart with “unusual concentration” as Warren Buffet did.

I have discovered the reason there is so much written for job seekers is because job seekers need so much help. If candidates did everything so perfectly there wouldn’t be a need for all the books, blogs, articles and webinars.

The next time you read anything designed to help you in your job search don’t let your first thought be, “Gee, I already know that.” Rather force yourself instead to ask, “Good advice. How am I implementing that in my job search?” Attack it the same vigor and “unusual concentration” as Warren Buffet.

Try this approach first and you will find yourself gainfully employed a whole lot sooner.

OK, now this is a blatant attempt to sell you a book. You can get our job search workbook to review for free. Just pay the $5 shipping. For details on this offer CLICK HERE.

Test your job search effectiveness by downloading our free Job Search Plan Assessment Scorecard. Find the strengths and weaknesses in your job search. Then attack the weaknesses with “unusual concentration.”  CLICK HERE to download.

For a FREE example of a cover letter that recruiters, HR and hiring authorities  like and will get your resume read, CLICK HERE.

I welcome your comments, thoughts and feedback.

Brad Remillard

Why Your Skills & Experience Don’t Matter To Recruiters

The title is true. It just isn’t true all of the time.

I can’t count the number of times I have heard from candidates, “I have done all of the things for your position.” or how many times I get a cover letter that goes into a lengthy explanation about “how perfect” they believe they are  for my search.

One question, “If you are so perfect for the position, then why didn’t you get it?”

Skills  and experience will only get you so far in the hiring process. At some point, usually much earlier than most candidates realize, these begin to diminish in importance.

What begins to increase in importance is your qualifications. This encompasses a lot more than skills and experience. Otherwise, why go through the interviewing process? If skills and experience were all that mattered, you would be hired just from your resume.

For example, let’s say that I received your resume and started reviewing it. At this point, skills and experience are 100% of my screening process.  Once, I have read your resume and like what I read,  I will then pick up the phone and conduct a phone screen. I don’t like to call it an interview, because quite frankly I’m in a screening mode more than an interviewing mode.

At this point, your skills and experience may now only be about 75% relevant. During this phone interview, it is true that I’m interviewing you on your skills and experience, but that isn’t all. There is so much more to a phone screen that it took a whole chapter in our candidate job search workbook to cover it all. This chapter is so important that we offer it for free for everyone to download. CLICK HERE if you want to download it.

If that goes well, the next step is going to be a face-to-face interview. Now your skills and experience are at best 50% relevant. Since I have read your resume and conducted a phone screen, I have a really good feel for whether you meet the minimum criteria or not. The interviewing priorities shift. There are so many issues I’m screening on to decide if I will send you out to my client that I can’t list them all.  This took too many chapters in our job search workbook to properly cover and with the depth needed, I can’t possibly go into all of them, but here are a few.  I’m interested in much more than just your skills and experience. I’m also interviewing for how professional your presentation is, how well you can communicate, whether or not you can withstand probing questions on your background, do you have the facts on your accomplishments, do you answer questions in vague generalities or can you get specific, and even how strong or weak your first impression was.  I’m paid to make value judgments regarding  how well you will fit with the company, if you are prepared for how my client will interview you (are you prepared or just winging it) and whether or not you will embarrass me once you are in front of my client. It only takes once in a recruiter’s career to have a client call back and complain that the candidate wasted their time, before the recruiter improves their screening process.  These are really the basic things I’m screening on in our in-person interview. Only about 50% pass this interview.

That means half will never meet the hiring authority. Even though they have the  experience and skills required, they may not be qualified.  Now of this 50%, some will turn out to not be a good match, and often the candidate will agree. Usually, that is less than 10% of the total people I have interviewed in-person.

I can assure you it works about the same when you are interviewing with companies. The only major difference is that as the interviewing process progresses the percentage of reliance on skills and experience decreases even more.

For some senior level positions that require more than 4 or 5 meetings, this percentage may dwindle down to as little as 10% or less.

As the interviewing process moves forward, the hiring authority has already come to the conclusion that the candidates have at least the minimum skills and experience to do the job. Otherwise, they would have been eliminated.

What I’m trying to stress in this article is that candidates rely too much on their skills and experience to the detriment of what is important at different points in time during the hiring process. It isn’t always about your experience. At some point the question is, “Are you qualified?”  It is more about your personality, behavioral issues, managerial style, communications, professionalism, professional presence, assertiveness, etc. that really matters.

These are the things most candidates take for granted during the  hiring process. I have encountered so few that grasp these at the actionable level. Many reading this article will be thinking to themselves, “I know all of this.” That is the point of the article and the frustration. You may know all of this, but what are you doing about it to ensure that you pass?

How are you preparing?

How are you improving your ability to succinctly communicate your accomplishments?

What tangible things have you done to become a salesperson? After all, in a job search you are in sales.

Have you ever video recorded yourself in a mock interview?

What unique and probing questions do you ask in an interview that demonstrate that you are an insightful person?

How do your questions differentiate you from all of the others that ask the same questions?

How do you use your voice to communicate effectively?

I could go on and on. I’m not implying that every person needs all of these. I am implying that every person needs some of these.  The question is, what do you need in your search so that as the percentage shifts from skills and experience to your personal qualifications that you continue to excel?

Test your job search effectiveness by downloading our free Job Search Plan Assessment Scorecard. CLICK HERE to download.

For a FREE example of a cover letter CLICK HERE.

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Don’t Underestimate the Power the Four “A’s” Have On Your Interview

In a previous article, “Leveraging the Power of the First Impression Helps You Win the Interview” we discussed just how critical (not important, critical) the first impression is to the interviewing process. One of the suggestions was to understand the most important points known as the four “A’s.”

These four “A’s” can dramatically impact the interview before the interview even starts. That is powerful.

Each of these must be integrated into your interviewing style and come off as if they come naturally to you.

• Appearance – This is not just how you dress for the interview, it is much more than that. It includes your body language during the interview, how you sit in the chair, the appearance of your resume and cover letter, the appearance of any materials used during the interview, eye contact, and I hate to say it, but it does include physical appearance.
• Assertive – This is mostly about how you project yourself during the interview. Please take note, the word was not “aggressive.” There is a big difference between aggressive and assertive. Most interviewers respect an assertive person and dislike aggressive people. Do you come across as confident, do you answer the question with a strong voice, do you engage the interviewer during the interview, do you ask probing questions or just sit there and answer questions, do you mirror the interviewer, does your body language and voice have a strong presence?
• Affable – Are you friendly, outgoing, easy to communicate with, engaging and even have a sense of humor? Does the interviewer feel comfortable talking with you, are they relaxed and feel at ease, do you have some conversational questions to bring up on the way from the lobby to the interviewing room, do you engage in casual conversation and are you building rapport with the person the second they lay eyes on you?
• Articulate – How well do you communicate? Do you listen to the question? Are your answers sharp and succinct? Do you have proper language skills, syntax, avoid using the word “like”, proper sentence structure and use of verbs? Do you ramble in the interview to make sure you hit every point in your background or are you able to quickly get to the point? This can be one of the easiest of the “A’s” to master. It takes practice and rehearsing, and you will probably need a coach to help you with this one.

On the surface, as you read these, they seem so obvious. Most are thinking, “I already know this stuff.” This may be true, but I think the purpose of the four “A’s” is to highlight in a very simple way some of the key issues many candidates take for granted. As a result they don’t work on mastering them.

There are a lot of dynamics happening at the same time during the hiring process. The more you can master, the better your chances of getting the green light.

Join our Job Search Networking Linkedin Group. There are over 2700 members and an extensive supply of resources for you to tap into. CLICK HERE to join. Membership is FREE.

We have numerous free downloads on our Web site to help you in your search. Sample cover letters, audio downloads from past radio shows,a transferable skills list, Linkedin Profile Assessment Matrix, and our Job Search Self-Assessment Scorecard. All can be downloaded from our home page. www.impacthiringsolutions.com.

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Busted – Age Discrimination Revealed

Anyone that has read the discussions in our Linkedin Job Search Networking Group knows that I am not a big believer in age discrimination. That doesn’t mean I think it doesn’t happen. What it does mean is that I don’t think it happens as frequently as many candidates do. In fact, I believe it is far more rare than most.

Well I am wrong. Age discrimination is alive, living, and doing very well. My last two executive searches prove that I’m wrong and it definitely exists.

I have been retained to fill a CFO and VP Manufacturing search. Both positions are very senior level spots and in two different companies. In a normal search, we will present 4 or 5 candidates to the client before they hire one of them. These two were a little different. I had presented my normal 5 candidates and the client was interested in, but not sold on, a couple of the candidates. They still wanted to see a few more. (By the way as a side journey, in today’s market that is very common. Clients seem to always want to see a few more. After all, there are so many candidates on the market.)

The candidates they liked were all 7 or 8’s on a scale of 1 – 10. They all had 15-20 years of experience and judging from when they graduated from college, ranged in age from late 30’s to mid-40’s. Both of these jobs were very senior, and due to the nature of the challenges facing the companies required a real depth of experience and not just the normal depth one gets in 15-20 years. These candidates just weren’t “mature or experienced” enough were the words the clients used.

As the client requested, I presented 2 more candidates to each company. These last 4 candidates all had no less than 30 years of experience, and all had graduated from college in the late 70’s and early 80’s. You can do the math on their ages. My guess is mid to late 50’s and possibly even 60. To no real surprise my clients each hired one of these 4. The comment the client made to me at some point during the hiring process was, “If I can get a good 3-5 years from them, that is all one can expect in today’s world, and I’m more than fine with that. Hell, I may not even be here in 5 years.”

WOW, a clear case of age discrimination if I ever saw one. The first group was clearly discriminated against due to their age.

Again, before you write me a nasty comment, I agree age discrimination exists. But it works both ways. I also don’t believe every time a person doesn’t get a position, especially more senior candidates, it is age discrimination. Often they are just plain over-qualified for the job, just as these candidates were under-qualified for these jobs.

Part 2 on this topic will be more in-depth as to some other contributing factors that helped the second group win the job. There is hope, and by following the suggestions in part 2, you can avoid age discrimination on either side of the equation.

We provide a large repository of free tools and resources (CLICK HERE FOR LISTING) for candidates of all ages to help you significantly reduce your time in search. Every day of lost wages costs you hundreds of dollars and stress. I personally want to encourage you to spend some time reviewing these. There are audio files (CLICK HERE to enter the audio library), templates, assessments, and articles. The topics cover just about every aspect of the search process, networking, branding, resumes, interviewing, common mistakes, leveraging social networks, etc.

Our bi-weekly Candidate Open Forums are available to all who want to participate. You can speak directly with myself or Barry on the conference calls. Our homepage list the upcoming forums. CLICK HERE FOR LIST.

We are committed to assisting you in your search as best we can. These free resources are the best we can do for now. We have even more ideas coming and all will be free.

What’s the difference between “good-to-great” recruiters and bad recruiters?

There are a few “good-to-great” (to borrow a popular phrase from Jim Collins) recruiters out there. Brad and I have trained thousands of recruiters over the last 25 years. The vast majority I wouldn’t want to work with if they were the last recruiters on Earth. They fall into the category of being a “broker” – pushing paper to make a buck – sacrificing ethics, relationships – all to earn a commission.

Conversely, a good-to-great recruiter exhibits the following 6 characteristics:

1. They are responsive

2. They follow-through on their commitments

3. They have a “trusted-advisor” relationship with their clients

4. They are knowledgeable about their client, the client’s industry, and the role

5. They position themselves as a “consultant” not a slick salesperson or “broker”

6. They have a deep understanding of how to measure talent and ask outstanding questions

Have I missed any important differences between bad and “good-to-great” recruiters. What’s your experience? Do you have a favorite story or recruiter behavior you would like to share with our subscribers?

One of the major mistakes many candidates make in working with recruiters is choosing to work with a bad recruiter. The risks including damaging your reputation, screwing up a job opportunity, and providing you with terrible job search or career advice.

Make sure you use the checklist above to ensure you’re working with a reliable, trustworthy recruiter who you know will “get your back” around issues of confidentiality, salary negotiation, presenting your background to client’s, and protecting your reputation.

We’re in middle of developing a scorecard for assessing recruiters. Share with us your key issue that leads to your love of working with a particular recruiter, or the issue that sends you running in the opposite direction. If enough people share your key issue, we’ll feature it as one of the core assessment categories on our recruiter scorecard.

We’ll be giving away a limited number of copies of our popular job search e-book to those who respond before the end of Friday. Shoot us back a quick comment on the blog and share your “burning” recruiter frustration or joy with the rest of our job search community – and perhaps be eligible to win a copy of our e-book based on the original soft-cover workbook, This is NOT the Position I Accepted.

While you’re thinking about your “recruiter issue”, take a moment and check out the extensive list of FREE audio programs we’ve archived on our web site. Every week Brad and I host an Internet Talk Radio show on Mondays 11-noon on LATalkRadio.com, alternating with job search and hiring manager topics. We’ve discussed a few times in the last 6 months various issues of working with recruiters. There are also a series of articles on this blog about how recruiters find candidates and other related topics. Be sure to type recruiter into the search dialog box at the top of the page.

Barry

How to Mistreat Your Recruiter

Recruiters also need a little love

Why do many executives and managers mistreat recruiters when they are employed – yet beg recruiters to return their calls and present them on search assignments when they are unemployed or into a major job search for new position?

Is there a touch of irony to this scenario?

Let’s discuss precisely what it means to mistreat your recruiter:

1. When the recruiter calls you to discuss an job opportunity, you don’t return the call, are rude, or slam down the phone impatiently stating you don’t have time to talk.

2. When the recruiter asks you for a referral on an existing search, you indicate that no one comes to mind or you cannot think of one person out of the hundreds you’ve interacted with over the past few years. There is no risk in making a referral – is that not what networking is all about?

3. When the recruiter asks for an introduction to one of your peers or other executives who are looking to employ a recruiter to fill a position, you refuse to make the introduction.

4. When the recruiter who placed you or has worked with you before, calls to check in, buy you lunch, develop a relationship to get to know you better, you drop the phone like it’s a hot potato – why would you want to be caught meeting with a recruiter – wouldn’t that give your peers back at the office something juicy to gossip about?

Brad and I have been conducting executive search for over 25 years. Learn more about one of the most successful Retained Executive Search Practices in this country. We’re highly sought-after speakers, facilitators, and keynoters on the subjects of recruiting, hiring, and job search.

The first people we think of on a new search is “who do I have a relationship with that is an outstanding candidate?”. Our second step is then to start networking through our relationships for candidates we don’t know intimately right now.

What defines a “relationship” with a recruiter. It’s an individual who goes “above and beyond” their peer group in building a long-term mutually beneficial relationship with a a recruiter – one who doesn’t mistreat their recruiter.

Are you guilty of mistreating your recruiter?

Remember – recruiters also need a little love (or at least a pat on the back).

When was the last time you hugged your recruiter?

Barry

P.S: Don’t forget to check out the extensive archives on our site of FREE tools, templates, audio, and examples Brad and I have posted for the candidates who do show us a little love now and then.

Don’t forget to join Brad and I in our LinkedIn Job Search Discussion Group by clicking here for the invitation.

We would like to hear how you’ve either mistreated your recruiter or hugged them by going beyond your peer group to create a relationship.