STOP Interviewing With Your Eyes Closed

If you’re not asking a version of the question “What are top 3 things I’ve got to do in this position to be successful” in the first 5 minutes of the interview – you might as well shut your eyes and put your hands over your ears – the effect will be virtually the same.

Without a specific list of what defines success, you’re “flying blind” as the metaphor goes for pilots.

How do you know what to talk about?

What points will the hiring manager be most interested in?

Not understanding quickly what defines success allows the hiring manager to trap you into a box-checking discussion of the job description. Very few candidates can survive box-checking (more about the syndrome of box-checking against the job description in the next post).

Without extracting the performance criteria for the job from the hiring manager, the interview is a worthless exercise in futility. Giving examples, sharing skills, articulating your knowledge on box-checking job description criteria posed by the hiring manager (which is the tribal methodology of most hiring practices) leads to interview failure over 95% of the time.

You cannot possibility meet this unattainable list of silly, inane, inconsequential, and irrelevant criteria for the job. It’s almost like failing to interview before the interview really starts.

Once you know what the “REAL” criteria for success in the job is – then you can tailor your answers around that criteria.

Let’s take a real example (names have been changed to protect the innocent):

Bob is being interviewed by Mark for a position as Chief Financial Officer. In summary form the job description is:

12-15 years of experience in a technology-oriented business

CPA and a BS in accounting or Finance – MBA preferred

Good understanding of international accounting, GAAP, Tax Planning, Banking Relationships

Ability to supervise and develop the staff in accounting/finance

Put budgets, forecasts and special analysis together as required

Candidate should be self-motivated, multi-tasker, high initiative and a strong team player

Good systems skills are important

You get the idea – it’s a laundry list of experiences, skills, attributes, and activities. However – it’s NOT the job – in fact, it has NOTHING to do with the job.

In this form of the tribal interview, the questions go like this:

Do you have a CPA?

Have you had experience with international accounting?

How strong are your systems skills?

And so on until you fall asleep!

Let’s take our imaginary candidate Bob and have him pose the “What are the top 3 things I’ve got to do to be successful in this job over the next year” question.

The CEO thinks for a few minutes, remarks that no one in the interview process has yet asked that question and proceeds to describe the following three objectives:

1. You need to identify specific strategies in the next 60-90 days to lower our costs by 10% over the next 12-18 months.

2. Our budgeting/forecasting/analytical systems and processes are out-dated and need to be revamped over the next 6 months.

3. We need to convert our existing old disjointed, hodge-podge, home-grown systems to a new ERP comprehensive system within the next 9 months.

Based on knowing this information, would the interview be different? Would Bob structure his responses differently given what he now knows is important to the CEO?

Are you praying that the traditional shotgun approach to interviewing by spraying the hiring manager with as much information as possible will work – or would a more laser-focused approach be better?

Have you had an opportunity to download the FREE Chapter from our Job Search Workbook on Phone Interviewing?

Have you read the Chapter in the workbook on preparing for an Interview?

Have you gone through the exercises in our Job Search Home Study Course on Interviewing Techniques?

Finally, have you downloaded the FREE Audio Programs Brad and I have posted on our website from our weekly Internet Radio Talk Show regarding interviewing?

Have you signed up for our webinar on effective phone interviewing?

How can you get better at interviewing if you’re not taking advantage of best practice information on how to interview effectively?

Barry

PS – Jump into our LinkedIn Job Search Discussion Group to pose your questions about interviewing.

Tell Me About Yourself? Why Is This Question Asked In An Interview?

This is so often the first question asked in an interview. It may not be worded exactly like this, but in one form or another, many if not most interviews start this way.

Knowing this question is coming, why do most candidates get so frustrated answering this question?

It is, for the most part, a break the ice question. It gets the candidate talking, gives time for everyone to relax, is wide open, and generally a meaningless question. However, just because it is meaningless, doesn’t mean you can ignore it. In fact, this is an excellent opportunity for you to engage the interviewer.

You have a golden opportunity to hit the salient points in your background, open a discussion around what defines success in this role, and to get the interviewer excited about this interview.

In our opinion this should be a short 2 minute, so well rehearsed answer, that is doesn’t appear to be rehearsed. This is not the time to give your autobiography, go over every position in your background or bore the interviewer with a long winded answer.

In most cases, the interviewer is using this to simply start the conversation. They aren’t looking for a complex or even complete answer. They just want a quick overview. That is it.

We recommend starting with your most relevant position and hit the accomplishments that closely relate to the position. It is even acceptable to outline some of your current responsibilities, organization, relevant company information, products or services, and basic duties. The goal is to give the interviewer the information they need to better understand how your company, industry, experiences and organization aligns with theirs.

This is not the time to give a lot of information that doesn’t align with the company. For example, if the company is a small entrepreneurial company, it would be a fatal mistake to highlight your experience in a large Fortune 500 company, that you managed a staff of 30 people, and your department budget was bigger than the company’s sales last year.

A better answer would be to highlight a past company similar in size that you enjoyed working at, felt more fulfilled by the impact you made, preferred the ability to be hands-on and what you did to contribute to the growth of the company. This better aligns with the interviewer’s needs.

You should have a number of canned, well rehearsed, thoughtful answers to this question. This is your opportunity to start the interview on the best footing for you.

Join our Linkedin Job Search Networking Group. There are over 2500 people in the group, so it is a great resource for you and your search.

Get a free download on our homepage of a sample cover letter, job search self-assessment tool, and Linkedin profile assessment. All are free in our “What’s New” section on our homepage at http://www.impacthiringsolutions.com

Every Monday at 11AM PDT listen to our live talk radio show on www.latalkradio.com.

We encourage your comments and feedback.

Brad Remillard

Tip To Overcome Interviewing Problems.

A preemptive strike works:

I came home from work one day, and had just walked in the house, when my son came up to me to tell me we needed to talk. He is too young for the birds and bees and probably knows that anyway, so I knew something was up. He explained while practicing his pitching for baseball, he threw a wide pitch and broke the window above the garage. I said “no big deal, all boys break a window once in a while.” He said, “Well that is not all. After that I moved to the other side of the garage and threw another wide pitch and broke the other window too.” He was scared I would be really mad. I thought, “How can I be mad. You stole all my thunder by coming to me. I didn’t have time to get mad.” He performed a preemptive strike.

How does this relate to a search? I was doing a search for a CFO, and one candidate’s resume indicated a lot of turnover. As I went through his background, it became clear that there were great reasons for the turnover and in most cases the company turned him over, not the other way around. The problem was, he wasn’t addressing these in the interview right up front. Basically, he wasn’t defusing a negative situation.

We changed that and put together a script that dealt with the turnover right up front. In the interview, he preempted the interviewer by saying “I realize from my resume, that it appears that I have a lot of turnover, and I can understand why one would think that. Let me explain the circumstances surrounding the turnover and I’m sure it will help clarify this issue.” This defused the situation and completely eliminated any confusion and there wasn’t a problem. The candidate demonstrated they had nothing to hide or be ashamed of.

The candidate did get a job and wrote to us saying he felt this technique played a major role in getting past the first interview.

Also, in case you are wondering, my son has broken the same windows again. I now buy replacement windows in bulk.

The worst thing candidates can do is assume that because the interviewer didn’t bring up the issue it means it isn’t an issue. The fact is, the interviewer is thinking it isn’t an issue worth discussing, because they have already come to a conclusion without even discussing it.

By bringing the issue up first it allows you to discuss it openly and clearly demonstrates you have nothing to hide.

Our “Complete Job Search Home Study Course” addresses exactly how to handle this and many other issues candidates encounter and often mishandle during their job search. One misstep like the one above can cost you a job, resulting in thousands of dollars in lost wages. To review the content of the home study course and have it sent to you for only$14.95 (We will even pay the shipping.) CLICK HERE.

For many more tips and help, join our Linkedin Job Search Networking group. It is free, and provides a wealth of great discussion and news. CLICK HERE

Join us on the radio every Monday at 11AM PDT on www.latalkradio.com as Barry and I discuss a variety of topics to shorten your time in search. Our audio library has past shows for you to download for free. CLICK HERE

Get Ready for the launch of our FREE Tool for a Self-Assessment of your Job Search Plan

On Monday at 11 AM PDT in our Weekly Internet Radio Talk Show on LATalkRadio.com, Brad and I will discuss, launch, and describe in detail one of the most powerful tools you’ll probably ever use in your job search planning and preparation.

This Self-Assessment we’ve developed will become one of the most important tools in your entire job search toolkit. You’ll take it at frequent intervals and refer to it constantly in tweaking your job search for exceptional results

I know those are very bold statements. However, Brad and I are very excited about this tool. We’ve been working on it for quite some time. We’ve “field-tested” it with hundreds of candidates – revising, adjusting, and modifying it based on their feedback. We’ve validated over a 3-6 month period that the Job Search Plan Self-Assessment Tool can dramatically reduce the time it takes to find a new job. In some cases, candidates have reduced their job search by 50% or more from the average timeframe most candidates will take at their level.

The Job Search Plan Self-Assessment Tool follows the structure of our Career Success Methodology, described in great detail in our recent book titled “This is NOT the Position I Accepted” and expanded upon in our Job Search Home Study Course.

If you follow our Career Success Methodology — which is the ONLY systematic approach to conducting a job search that has been deeply researched, field-tested with live candidates, and validated for success – you’ll significantly reduce the time it takes to complete your job search.

There are lots of experts out there – resume writers, interview coaches, personal branding experts, job board consultants – however, none of them bring an integrated approach and systematic methodology to the process of conducting a job search.

The Career Success Methodology starts with Day One of your Job Search and takes you through every step of the process to the end-point of negotiating your expectations, resources, compensation, benefits, and long-term opportunity.

If you take this Job Search Plan Self-Assessment, even if you don’t invest or agree with our Career Success Methodology, you’ll still be able to identify the key areas in your job search which still require significant work and improvement.

After just a few minutes, the scoring will reveal why your job search is taking too long, why your job search is stalled, or why your job search is NOT generating the level of job leads, referrals, interviews, and offers you wish you could obtain. Most of these problems stem from making the same job search mistakes over and over again.

Join us Monday on LATalkRadio.com at 11 AM PDT to discuss, comment, and share your insights from the Job Search Plan Assessment Tool. We’ll provide the link to the tool in our LINKEDIN Discussion Group by Monday morning at 8 AM PDT so you’ll have an opportunity to score yourself prior to joining us for the radio show.

In the Radio Show, Brad and I will talk about how the Job Search Plan Self-Assessment Tool will help you overcome the most common Top Ten Job Search Mistakes. We’ll walk you through each of the main scoring categories and talk about steps to improve your job search and reduce the time it takes to find a great opportunity.

Barry

P.S. Join our LinkedIn Job Search Discussion Group for one of the fastest growing and vibrant job search discussion groups on the Internet

Don’t Be “OUTED” In An Interview

A friend CEO recently reminisced about a conversation he had with his executive team. I thought this directly related to so many candidates that I felt compelled to share it with you.

The CEO said to his team, “In order to survive this market without cutting back we must “OUT” our competition. We must, out deliver, out perform, out service, out sell, out market, out price, out satisfy, out prepare and out them with every thing we do. We can’t leave anything to chance. If we don’t, many of our team will be out and ultimately we may be out.”

WOW, pretty powerful stuff. So how does this relate to you – the candidate.

You have to “out” your competition too, or as the CEO said, “You will be out.” In this case, out of the running for the job you not only want, but need.

So how do you “out” your competition? Two words, “Proper Preparation.” This in my opinion is the all time biggest reason candidates fail. The optimum word is “PROPER.” I didn’t say candidates don’t attempt preparation. I believe they do. The problem is that the preparation is so superficial and vague it is worthless. (See blog entry on “Where’s Wes – Not Waldo).

Here are a few tips on how to properly prepare:

1. Proper preparation is NOT about researching every “trivial pursuit” fact about the company since it started in 1950. Good stuff to know, but when was the last time in an interview you were asked, “Tell me everything you know about the company?” I suggest never. Instead prepare for the questions you will be asked.
2. Proper preparation is writing out complete and detailed answers to commonly asked questions. In case you missed it, writing out. Just to stress the point, writing out.
3. Practice, practice, and then more practice. Just like all professional speakers, entertainers, professional sports players, and performers you must practice. They practice so much that it looks easy, unrehearsed, unscripted, succinct, points clearly articulated and engaging. Few candidates are good enough to wing it.
4. Did I mention writing out the answers to the most commonly asked questions?
5. List multiple accomplishments for every position. Multiple because an accomplishment for one company may not be an accomplishment in another. Accomplishments MUST include quantifiable results. Forgetting this part would be like forgetting the punch line in a joke.
6. Video yourself in a mock interview. This will be a real eye opener for many.

If you want to “out” your competition you must be so well prepared and practiced that you stand out. You can’t leave anything to chance.

Final note for all of those now thinking, “I already know all this stuff.” Great, but are you doing it? We all know a lot of things, the problem is doing them. The bigger problem is doing them at such a high level of skill that they look easy.

To help you “out” your competition we provide a wealth of free resources and tools. Our free audio library is full of helpful subjects, the articles are free to download, our Linkedin discussion group expands the wealth of resources to other qualified people, and we constantly post new stuff to help you “out” the competition. Consider bookmarking our candidate FREE Resource page and check back at least weekly.

Our comprehensive job search workbook is FREE to read and implement the preparation tools and templates included. This will ensure you have the right preparation process. With a reader rating 4.25 out of 5 it is certainly worth considering.

If this was helpful please share it with your friends so they also benefit.

We encourage comments and look forward to your thoughts.

Winning The Phone Interview

Hiring often starts with a phone interview. For candidates who don’t understand the unique subtleties of a phone interview it is often the end of the interviewing process. Using our DRESS UP model for conducting a phone interview will ensure you move on to the next step. We discuss the biggest reasons why many candidates fail the phone interview and give you solutions on how to “Win the Phone Interview.” Learn to win the phone interview and  you will the job.