How Can I Improve How I Interview Over the Phone?

Q. I interview better in person than on a phone interview. What are some tips to improving how I phone interview?

Most candidates conduct a phone interview the same way they conduct an in person interview. When in fact they are completely different and require a different approach. There is no eye contact, body language or a warm friendly introduction and handshake on a phone interview. Usually there is just a cold hello. You only have your voice.

There are basically three things that can be evaluated during a phone interview, energy/enthusiasm, communications ability and a basic understanding of your skills. So you have to adjust to these conditions. Here are some tips: 1) always stand up and walk around during a phone interview. This helps create energy and enthusiasm. 2) You must learn how to use your voice.  Things such as using voice inflection, timely pauses, tone changes to stress points, lowering your voice, speaking slower and enunciating clearly and pacing the speed of the interviewer’s voice are all very important. Not to mention using proper sentence structure and avoiding the word “like.” 3) Since most phone interviews are shorter than in person interviews you must be succinct. You don’t have time to ramble on and on as the interviewer will begin to wander. You should practice keeping your answers to about one minute in length. While you are talking they are sitting there listening. Sitting and listening for one minute seems like five. Since you can’t see them you can’t tell from their expressions if they are bored, losing interest in what you are saying or if they put the phone down and are now checking their email. So you must get right to the point in your answer in order to keep the interviewer’s interest.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

Do you have the right tools for your search?

Like most recruiters, I attend too many networking events. Once a person hears that I’m a recruiter, they generally want to engage me in some conversation that usually ends up with giving me a business card or resume. WRONG TOOLS.

Even when I meet candidates, not for an interview, but just to help them in their search they give me a business card and a resume. WRONG TOOLS.

Most candidates don’t have the right tools for the right purpose or they have one set of tools for every aspect of their job search. WRONG AGAIN.

When one is trying to fix anything, they need the right tools to do the job correctly. Would you try to hang a picture on your wall using a 16 pound sledge hammer?

One tool does not fix all problems – same with a job search.

At a minimum, there are two types of tools you need to use during a job search. One set is for networking, and the other set is for use when applying for a position, interview, responding to ads, or anything directly related to a specific position.

Networking tools are designed to accomplish a couple of specific goals:

1) Assist the person or contact in remembering you and something about you. The contact needs a tool to identify you from all of the other contacts in their stack of business cards. This is so they can refer you. In two weeks, most contacts don’t know which Pat you are in the stack, if Pat is male or female, or what industry Pat has experience in. Not a good way to get a referral.

2) Assist with referrals and introductions. How many times have you had a networking meeting with anyone and walked away with a specific referral to a hiring manager, HR person, lead directly into a company that fits your background, or someone other than a service provider or recruiter. It happens, but this is less often.

These two things happen because most candidates don’t have the correct networking tools. They too often just hand the person their resume and a general business card. THESE ARE NOT NETWORKING TOOLS. Stop using them. They are the wrong tools.

Get the right tools.

1) Use networking business cards. These cards use the back of the card. On the back is a list of industry experiences, titles, target companies or anything that will help the person remember you from all the rest in their stack of cards.

2) Use a bio not a resume. Don’t just use a generic bio. Use a targeted and focused bio on what introductions and referrals you are seeking. The bottom third of the bio should list the specific company names and people you want to meet. This way when the contact is looking at your bio they can easily identify if they know the company or person. Then right there on the spot they will often indicate they can facilitate an introduction.

There are other tools you need, but these are the most important.

Good networking tools help people help you by remembering who you are and what connections you are seeking

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

Four Things Candidates Do To Shoot Themselves In The Foot While Conducting A Job Search

As the job market begins to pick up, more opportunities for candidates will arise. For those candidates who have been looking for some time this may be your chance to land the job you really want. Here are the four things that I find that candidates continually do to mess up a good opportunity:

1)    Conducting your search the same way you did it the last time. Candidates  seem to think this is 2006 or 2007 and all they have to do is the same things they did back then to find a job. WRONG. It’s not only 2012, but the market and the tools are completely different than they were back then. Candidates need to come up to speed quickly. It is not unusual for me to meet candidates that wasted the first three months of their search.

To adapt to 2012 you must embrace social media. You must become an expert on LinkedIn and then leverage this tool, with groups, updates, postings and connections. Instead of sitting in your pajamas searching the job boards you now should be leveraging LinkedIn.

2)    Resumes and cover letters are another problem area. A one size fits all resume will not cut it. Companies are seeking very specific skills and experiences that more often than not a generic resume doesn’t address. It is acceptable to use this generic resume to post on the job boards, but if you are targeting a company, responding to an ad or attempting to connect with a recruiter for a search, you must redo the resume so it targets the specific issues they are seeking like a laser beam.

A cover letter is not a resume. You cannot just write a nice cover letter with these updates and attach it to the generic resume. What will happen if your cover letter gets separated from the resume? Then what? Take the time to update your resume.

3)    Interviewing is much more than explaining your background. It is about connecting with the interviewer. For most interviews, you wouldn’t even be there if the interviewer didn’t believe you met the basic skills and experience. So rule number one is listen, hear and answer the question asked. Do it in a way that connects with the company’s culture and the interviewer. For example, if your background is in very large companies and you are interviewing at a small company, constantly emphasizing how you managed a large staff and had a budget that was more than the sales of the company, is probably the best way to communicate that you need a large staff and a lot of resources to be effective. This is something a small company doesn’t have. You made the fatal error of not adapting your experience to the company. Think about your audience and what they want and need.

4)    Networking too often burns people out because they aren’t focused on the purpose of networking. Over the years people, especially candidates, have come to believe that networking is all about meeting a lot of people. Get a lot of first level contacts on LinkedIn. The one with the most contacts wins. Nonsense. Networking is about the right contacts not the number of contacts. The one that has the ability to take a contact and turn it into a connection generally wins. It is far better to have one hundred strong connections, than it is to have 1,000 contacts that don’t know you and forget you within twenty-four hours of meeting them.

Stop going to every networking meeting in Orange County. Instead, target three or four that really make sense for you. I suggest one in your functional area, one in your industry, one at a peer level, and one with the types of advisors that connect with the people who will hire you. Build strong relationships with the members of these four groups and it will do more good than running to all the other networking groups.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

What Recruiters Look For When They Interview You

People are surprised (even some recruiters) when I tell them that I have had over 10,000 interviews in my life. I don’t understand why, since I’ve been a recruiter for the last 30+ years and that is what I do. Recruiters meet and interview people. Just about every candidate I meet is an interview from my perspective. The candidate may think it is just a networking meeting to get to know each other, but not to me. I’m always thinking, would I represent this candidate, what would a company think when they meet this person, would I be comfortable referring this candidate or would a company screen them right out for a variety of reasons?

I typically meet every candidate I represent on a retained search. I know many recruiters don’t do this, but I always have. I can’t imagine asking a client to meet a person I have not met first. For me that is just too risky. Heck, I have been burned even after I have met them, liked them, and believed they were highly qualified, only to have the client call me back and ask me why I wasted their time with this candidate. It is what I refer to as the,  Dr. Jekyll and Mr. Hyde syndrome.

Our interview is a dress rehearsal of how you will interview when you meet my client. Every meeting, regardless of how informal it might appear, is an interview and candidates should treat them as such. There are rarely do overs.

The following are just a few of the basics that I’m observing when I meet a candidate. If you don’t pass these, then we will have a nice meeting, but I’m moving on. As I have stated many times in previous articles,  that doesn’t mean you are not a qualified person. It just means that I believe I can find a better candidate for my client, who is evaluating me and the candidate during the interview.

1. Presence is important. Since most of my recruiting is at the senior level, I want a person that has a strong presence. This is someone who will have the respect of the people working for them, their boss, and their boss’s boss. It may start with the introduction and continue on throughout the interview.

2. Arrogance. Again, since most of my recruiting is at the senior level I meet a lot of very arrogant executives. For some reason many feel they are above the process. Their attitude is that my resume speaks for itself and I shouldn’t have to answer your questions. That’s not good if  you want to meet my client.

3. Communication. Do they listen to the question and actually answer the question “I” ask, and not the one they want to answer? This is not a political interview on Fox or CNN. I’m not the pundit that asks a question to have the politician not answer the question, but give a robot reply with some canned predetermined answer. Or worse, they just don’t know what to say so they say everything. I envision what my client will say to me if they answer their questions the same way. There is nothing worse than spending an hour with someone and still wondering exactly what they do.

4. Succinct. This is closely related to #3 above. Does the candidate get to the point and hit the high points? It is the old story, if I ask for the time, I don’t want to know how to build the watch. Most executives need to know how to condense a lot of information into a short period of time. They need to do this in executive sessions, board meetings, management letters, reports, and so on. Many executives, especially entrepreneurs, have the attention span of an ant and don’t want to be buried in detail.

5. Attitude. Is the candidate friendly, affable, easy to speak to, able to carry on some small talk, and will the client be able to relate to their personality? This is a tough one. What works for one client may not work for another. It is a tough call, but one all recruiters have to make. So for me it is about whether or not I am seeing the real person in front of me or if this person is putting on a show for me. Hard to determine, but that is why we get the big bucks as the saying goes.

6. First impression. Since the first impression often drives the interview, and often sets the tone for the interview, this is very important. A strong, friendly welcome is important. Does the candidate make me (and therefore my client) feel comfortable from the start? This ability to relax right from the start is important.

7. Control. An interview is often about control. Good or bad, right or wrong, that is the reality. Who is in control during the interview? The hiring manager or the candidate? Top candidates know how to be in control, and gather the information they need, without appearing to be in control.

8. Initiative/Leadership. Again, most of the people I meet are managers so leadership and initiative are critical. My clients want these behavioral skills.

9. So I don’t receive a lot of comments, yes I care about qualifications, ability to do the job, accomplishments, etc. That is a given.

These 9 things are some of what separate or differentiate the candidates that I meet (interview). They are some of the traits that I know are going to make my client a raving fan and retain me for future searches.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self- Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

If you liked this article, please send it to others so they will benefit too. Post it to your Facebook page, Tweet it, or submit it to your LinkedIn groups.

I welcome your thoughts and comments.

Brad Remillard

Work Ethic: What is it and do you have it?

Sabbatical from Writing About Job Search

Brad and I are back after a month-long sabbatical where we’ve been working our hearts out preparing for 2011. We’ve got so many initiatives underway, including a couple of new e-books, an entire on-line learning university, a job board for $100k plus job seekers.

A lot of people tend to think of December as a down month, a month to kick back, relax, take time off, not work very hard. For Brad and I, this was a very busy December and we’re excited about the job market and hiring possibilities in 2011.

What is Hard Work?

Onto the real blog subject – what is hard work?

Candidates claim they have a high work ethic.

Employers desire candidates with a high work ethic.

Why do I want to tackle this subject? It came up in conversation with my girls HS basketball team the other day. We were discussing why we win sometimes and why we lose.

I told the girls that most of the teams we play are evenly matched with us in skill. Sometimes we win because we play with a higher work ethic than our opponents, and conversely sometimes we lose because we have a lower work ethic than our competitors on the basketball court.

Is Hard Work the same as Work Ethic?

How do I define work ethic – I define it as outworking those around you. Those around you could be your co-workers, your teammates, the opposing team, a project team – any group of people who are competing with you for attention, rewards, recognition, influence, promotions, more money, more playing time, etc.

Many of these other people are smarter than you. It doesn’t matter. In the end, outworking others will usually trump pure intelligence and educational background every time. It’s not what you bring to the table in a game or at work – it’s how you apply it in getting results.

Usually the people who have a high work ethic, or who outwork their peers have a variety of traits that support and reinforce their ability to outwork everyone around them. These traits include being proactive, showing initiative, working longer hours, being the first one to turn on the lights in the morning, and the one who turns the lights out at night, doing more than you’re asked to do, going the extra mile, anticipating what needs to be done, and bouncing back from set-backs and adversity with renewed energy.

Who works hard and who doesn’t?

I’m going to suggest that less than 5% of the population has a high work ethic or demonstrated ability/desire to outwork those around them. I’m not referring to workaholics nor am I referring to compulsive disorders. These top achievers simply work harder than everybody else.

The other 95% of the population is satisfied or complacent with being average or mediocre.

A few tough questions about working hard

Where are you on the spectrum from complacent to “outwork everyone”?

Could you offer examples and illustrations in an interview to demonstrate how your work ethic/ability to outwork others – is head and shoulders above your peers? Do you stand a chance of getting a job in a tight job market if you can’t demonstrate these traits?

Perhaps this blog has challenged your conventional thinking about the term work ethic – where most people associate work ethic with the willingness to work long hours – which is a small element of outworking other people.

Who is your role model for outworking others?

Barry Deutsch

Name 100 Job Search Activities

Here’s my throw-down challenge to all job seekers:

Make a list of 100 job search activities you could be doing – but are not doing now in your job search. If you’re doing 2 things in your job search, what are the 98 other ideas out there as best practices, strategies, and tactics?

Are you stuck at 10?

Perhaps, you couldn’t list 25.

There are hundreds of things that need to be done in a job search to make it effective. If you’re not working on at least 100 separate tasks or activities, you’re probably doomed to fail in your job search.

Let’s define job search failure:

• It’s taking way too long for you to find a new job
• You have no light at the end of the tunnel other than to cross your fingers and hope for the best
• You’re about to take any job – just to have a job – who cares if it’s a good job?
• The last real interview to which you were invited was over 2 months ago.
• You’re doing the same thing over and over – hoping for different results (Benjamin Franklin’s Definition of Insanity).

I challenge you to post your list in the comments to this blog posting. Let’s run a contest. We will give away a FREE copy of our Job Search Book, “This is NOT the Position I Accepted” to the first job seeker that can list 100 separate job search activities that everyone should be working on to conduct an effective job search.

One job search activity most people don’t do is prepare for a phone interview. The vast majority of candidates never make it past the initial phone interview. How can you do all the painful tasks leading up to a phone interview – and then blow it because you were not prepared.

One of our most popular downloads is the FREE Chapter of our book, titled “How to ACE the phone interview”. I insist every candidate I interview read that chapter before I talk with them about one of my executive search openings. This chapter should at least double the percentage of times you get invited to a face-to-face interview from the initial phone interview. You can obtain the FREE Chapter on Phone Interviewing by clicking here.

Barry Deutsch

Do You Get Mistreated By Employers as a Job Applicant?

Does the process of applying for a job feel like you’re trapped in a Rodney Dangerfield Comedy Skit?

I ran a recent blog article on Hire and Retain Top Talent Blog raising the question of whether hiring managers and human resource staff “mistreat” job applicants. The response was an overwhelming admission of guilt.

This blog article was sparked by a post I read on the About.Com Human Resources Blog. The primary point that the blog author, Susan Heathfield,  makes in her post, is that candidates deserve a response and they deserve the right to know where they stand in your hiring process. They especially deserve the right to know on a timely basis if you reject them.

I am amazed at the number of employers who don’t have the courtesy to tell applicants they didn’t get the job, employers who are rude and inconsiderate to potential future employees during the interview process, and employers who are not responsive in returning emails or phone calls to applicants.

Have employers lost their manners?

Do employers feel a sense of superiority in that they can get away with mistreating job applicants in this job market recession?

Have a large percentage of employers simply forgotten the golden rule of dealing with people “Do unto others as…”

When you can’t get an employer to call you back after they’ve conducted a phone or face-to-face interview,

What’s your worst horror story of being mistreated by employers – either the hiring manager or someone on the HR staff?

After the “mistreatment” how did you feel about the company? What were the words you used to describe this employer to your your friends and business contacts?

Barry Deutsch

If you’ve not downloaded a few of our FREE Job Search Audio Programs recorded off our live Internet Radio Show, now might be the time to find a tip or two to help in your job search.

Your Skills and Experience Don’t Matter In An Interview

I know most candidates don’t believe this, but there is a lot of truth to this.  There actually is something much more important in an interview than your skills and experience. The sad part is that most candidates rarely focus on this aspect of the interview.

Do you know the three most important words in any job search?

I have asked this question to probably thousands of candidates. Less than 1% can get even one right.

If you thought: qualifications, experience, skills, or industry knowledge, you are completely wrong. Those may be important, but they are not the most important.

The three words that will more often than not get you the job over someone else are, presentation, presentation, presentation. Yes, getting an offer is mostly about making a good, make that a great, presentation. A good presentation was adequate when unemployment was at 4%, but not now with unemployment at almost 10%. Now it needs to be great.

In our book on how to conduct an effective  job search, “This Is NOT The Position I Accepted” we have a whole section dedicated to this topic alone. That is how important a great  presentation is. Many qualified people don’t get the job. Usually the one that does get the offer is the one that made the best presentation.

Since the recruiter or the hiring manager has already reviewed your resume before asking you in for an interview, and in many cases they have also conducted a phone screening interview, they already know you are qualified. Therefore, when a candidate is invited in for an interview, the recruiter or hiring manager has already determined that the candidate has the qualifications for the position or they wouldn’t invite them in for an interview. This means that just about all of the candidates are equal when the face-to-face interview begins. It is the presentation at this point that carries them the rest of the way.

Think about it on a scale of one to ten. Let’s presume that in order to get invited back for the next round, a candidate has to get to a score of at least 8. Since all of the candidates are starting at zero while standing in the lobby waiting for that first face-to-face interview, the candidate that makes the best first impression can jump up 4 points on the scale and the interview hasn’t even started. Now during the interview they only need 4 more points to get asked back. Contrast that with those that don’t make a strong presentation and they have to do double the work of  the first candidate in order to get asked back. If one makes a negative first impression and drops to -2,  then the mountain they have to climb is just too great and they will never be asked back.

There are a lot of moving parts to making a great presentation. Most are obvious, but some will take time to master and others will require getting expert help. The importance can’t be overstated.  Here is a test to determine whether or not you are making a great presentation, if you are getting interviews and not getting the job, my experience of 30 years tells me  that your presentation is lacking. Since you are getting interviews your qualifications and resume are working. That means that something is going wrong in the interviewing process. 90% of the time it is your presentation.

Here are some suggestions to help out:

1. Be open to the fact that this might be your issue. Don’t just assume that it isn’t. If things aren’t working, then change something. If  you are closed minded on this then you will continue to struggle and be frustrated.
2. Get some very candid help. Identify someone that you trust to be open and honest with you, maybe a recruiter, and ask them about  your presentation. I met a great candidate lately with outstanding experience. He has been getting numerous interviews, but kept coming in second. I can assure you it is his presentation. In our interview he never asked for any feedback. He never asked how the interview went or  if there was anything he can improve.  If asked I’m glad to assist.
3. Invest in an image coach. This is a small investment compared to not getting a job. Take the candidate I referred to above, an investment of probably less than $500 would have meant tens of thousands of dollars to this person by landing a job. An image coach will really polish your presentation. They work on just about every aspect of a great presentation. This sounds so silly, but it even includes how you walk, sit in a chair, shake hands, make eye contact, how to use body language, facial expressions, hand movements, and so much more. All of this sounds so trivial, but collectively it plays a major role.
4. Script out your answers. Script is just a fancy word for write out your answers to the basic questions you know you are going to be asked. This is one of the most important things that I require when I’m doing job search coaching with an executive. Writing these out helps you to prepare so you aren’t winging it in the interview. It also allows you to practice, so now you demonstrate confidence. Finally, it prepares you so that you are succinct and focused when answering questions.
5. Practice in front of a mirror or video yourself. If you have never done this, it is an eye opener. You will see how you sit in the chair, hand motions, how your voice projects, mannerisms you don’t even know you are making, many of which may be down right annoying. This is a powerful exercise that very few candidates ever do.

Presentation, presentation, presentation are the most important words in any job search.

Take full advantage of the many free resources we offer on our website. For example, we have an extensive audio library for you to download free files, our chapter on winning the phone interview has been downloaded by over 3,000 people, and our sample cover letter that makes you stand out has been downloaded by over 2,500 people. These are just a few of the numerous free resources we offer to help you reduce your time in search.

Also don’t forget to join our Job Search Networking group on LinkedIn. This is a very active group with lots of excellent discussions and resources. CLICK HERE to join.

Please take full advantage of all the free resources we have to offer. It is our hope to help you reduce your time searching for a new job.

I welcome your thoughts and comments.

Brad Remillard

Avoid the Trash Can with Compelling Cover Letters

Cover Letters make a big difference determining whether your resume goes into the trash can or lands in the “call for phone interview” pile.

Jim Kukral, in a recent blog article mentioned he was reading an article in the June 2010 issue of Inc. Magazine where Jason Fried, the founder of 37 Signals – a popular software company, talked about their screening criteria. I also saw the article, but thought I would give Jim the credit since he’s the first I’ve seen mention it.

Jason mentioned that the company first looks to the cover letter that tells a story about the person much better than the traditional resume. Take a moment or two and read the whole article. More and more hiring managers are focusing on the importance of the cover letter.

This is a must read article RECONFIRMING what we’ve been saying all along that you’ve got to include a cover letter with your resume to GRAB the attention of a recruiter, HR pro, or hiring manager. Sending resumes without cover letters or using a standard form will net you the trash can.

Don’t be a trash can magnet.

Here a few other articles we’ve published on the importance of using a cover letter:

Cover Letter + Great Resume = Job Interview

Does anybody read or care about cover letters?

You can even download a FREE sample cover letter by clicking here. This has been one of our most popular downloads.

We provide a step-by-step cover letter tutorial in our job search workbook “This is NOT the Position I Accepted.” Discover how to construct a powerful cover letter that increases your selection for job interviews by 30%, 40%, or 50%.

The sequence goes like this for most recruiters, HR professionals, and hiring managers:

1. First and Primary Step: Attention is grabbed by cover letter
2. Second step is to take a quick look at your resume
3. Third step is a quick web search by googling your name
4. Fourth step is an invitation to a phone interview
5. Fifth Step is an invitation to a face-to-face interview.

How to interview is IRRELEVANT if you never captured their attention in the first place with your cover letter.

Once you have captured their attention, another one of our very popular downloads is the free chapter in our workbook, titled “Winning the Phone Interview”. Don’t get to the stage of being phone interviewed – only to hear the deadly phrase “don’t call us – we’ll call you if we’re interested.”

You can download the FREE Chapter on Phone Interviewing by clicking here.

Barry Deutsch

P.S. Don’t forget to join our LinkedIn Job Search Discussion Group which is rapidly becoming one of the most vibrant and dynamic job search forums on the Internet.

Why Do Most Recruiter Interviews Set You Up for Failure?

Most 3rd-party recruiter interviews set you up for failure with hiring managers.

Before the entire recruiting profession jumps down my throat over that statement – let’s examine this statement in a little more depth.

Most (there are a few exceptions) recruiters conduct “box-checking” interviews. These sound like “Tell me about yourself.” “Have you done this?” “Do you have this skill?” Do you have this knowledge?” “What’s your biggest weakness?” and all the other 20 standard, stupid, inane canned interview questions that have been asked since the beginning of time.

We also published a couple of articles on some of the “other” reasons for shooting yourself in the foot when interviewing. Two of these articles you might be interested in are:

Candidate Interviewing Mistakes

You Can’t Interview Yourself Out of Wet Paper Bag

Most executives and managers tell me that the vast majority of the interviews they’ve gone through with 3rd-party recruiters are a joke. The believe that these sessions are nothing more than “meet-n-greets” where the recruiter is trying to determine if the candidate will embarrass them on the interview.

None of the traditional interview questions get at real success and the ability to translate prior accomplishments to predicting future performance. Very few recruiters have ever been trained, coached, or learned how to measure true performance – or predict future performance based on past success.

So, let’s follow this process logically. The recruiter conducts an interview for their client by box-checking the job description. The candidate is now lulled into the belief that this will be a similar interview with the client.

Wrong.

Most sophisticated hiring executives/managers are going to talk about outcomes and results – the candidate is stunned to be talking about outcomes, results, deliverables, accomplishments, and achievements. The candidate is at a loss to provide 2-3 substantive examples with quantifiable details for each claim.

The candidate was expecting the traditional 20 stupid, inane, canned interview questions.

The recruiter did NOTHING to prepare the candidate for a more rigorous interview.

The best recruiters conduct more in-depth interviews of candidates than their clients will ever conduct. The best recruiters probe deeply and will continue digging until they get the details. The best recruiters triangulate your responses to validate, verify, and vet your claims.

These interviews act as preparation for the real thing.

Box-checking,  traditional, stupid, inane, and canned interview questions do you a disservice by lulling you into a false sense of security about the interview questions that will be asked by strong hiring managers and executives.

So, let’s take this to the logical conclusion:

• Assume most recruiters will not ask tough and insightful questions.
• Assume most recruiters cannot prepare you for an interview with a strong hiring manager or executive.
• Assume most recruiters don’t really understand how to probe accomplishments, achievements, outcomes, and results.
• Assume most recruiters don’t understand how to predict future performance.

What can you do to get ready for a “real” interview?

Here are a few proactive ideas:

• • Read the free popular chapter in our book, “This is NOT the Position I Accepted” titled “Winning the Phone Interview”
  • Practice your responses over and over – imagine this is the most important presentation of your life. Practice your responses in front of the mirror, with family, the dog, your cat, friends, neighbors, associates
  • Practice some more
  • Read item number 1 – master our technique of D.R.E.S.S.U.P. for the phone interview
  • Practice some more
  • Frame all your responses with as much quantifiable detail as possible, names, starting amounts, ending amounts, budget, savings, number of people on the project, length of time, etc
  • Read everything you can on how to interview more effectively
  • Practice some more

Don’t blow the interview just because a recruiter didn’t ask you the correct questions. Be proactive in preparing yourself for a more rigorous interview.

Download our FREE popular Phone Interviewing Chapter “Win the Phone Interview”

What’s your experience in working with recruiters?

What percentage of all the recruiters you’ve met – made you work really hard during the interview? How many of those sessions were “meet-n-greets?”

Barry

P.S. Don’t forget to join our LinkedIn Discussion Group where phone interviewing, recruiters, and everything else job search related is thoroughly discussed.