Job Seeker SCAM ALERT. Job Seekers Are Getting Ripped Off.

I have written more articles than I care to count. All with the intent to help people with their job search.This is probably the most important article I have written or may write.

I have had so many candidates call me or email me asking about these, “candidate marketing services” or “resume marketing services” or whatever name they are going by now. Worse, I have too many candidates describe how they have paid thousands of dollars to these companies for little in return.

The safest advice I can give you is, “BE EXTREMELY CAREFUL” as the odds are high you will be ripped off.

Don’t confuse or mix these companies in with qualified and certified “career coaches” or “resume writers.” These people have gone through training, generally work off of referrals, have great references, and are often members of organizations that have ethical guidelines they agree to follow. These are professionals and provide a good service at a fair price.

I’m addressing the companies that promise you job leads, contacts, referrals to decision makers and lots of job openings. All they will do is take your money and deliver excuses, after you’ve paid them, about why they no longer have all of these valuable contacts. That is if they even take your call.

Some thoughts, ideas, questions, and what to listen for, before buying these services:

1. Are they promising to find you a position? If they say or even imply “yes,” RUN and keep running.
2. If they tell you they have a lot of job openings and positions, RUN and run really fast. In this economy nobody has that. All they have done is either made them up or downloaded them from the job boards.
3. If they claim to have a job opening just right for your background, DON’T RUN. Fly out of there.
4. If they claim to have lots of referrals and contacts for you, RUN.
5. Ask what credentials does the consultant have, and who is the credentialing agency?
6. Talk to at least three people currently employed that used them. Call them at their office through the switchboard (not a direct line) and talk with them. If they don’t willingly and joyfully give you these or delay, RUN.
7. Make a very specific list of deliverables you want or need. Not what they promise you.
8. Google the company name, the business owner’s name, the sales person’s name and the counselor’s name.
9. Check with the Better Business Bureau for complaints on the company and the owner.
10. If they contacted you first, RUN. Ask exactly how they got your name. If they don’t give a specific answer, RUN. It usually means they got your resume from mining the resume databases on job boards.
11. Similar to number 2. What are their specific qualifications in the job search industry to help you or that makes them an expert.
12. Does the contract offer a money back guarantee? If it does, ask to speak to a person that has actually gotten their money back. If they say they have never had to refund money, RUN. Any company in business dealing with the public will always have given refunds unless you are their first customer or they are lying. Either way, RUN.
13. Try not to pay up front, but rather as they deliver the services.
14. Pay on a credit card. Time the charge to give you the maximum amount of time to test what they promise. You can at least dispute the charge if they don’t deliver.

These companies are out there preying on those that need help. They give everyone a bad name.

Remember, no one but you can find you a job. All others can do is help guide you and facilitate you. If you need that, those services are available from professionals. Get a personal referral yourself. Don’t be sold by someone calling you.

Join our Job Search Networking Linkedin Group. There are over 2700 members and an extensive supply of resources for you to tap into. CLICK HERE to join. Membership is FREE.

Listen to our talk radio show interview with Marcia Bench, Founder of the Career Coach Institute. She has some great tips and ideas. http://www.impacthiringsolutions.com/index.php/candidates/free-resources/free-audio-programs

We have numerous free downloads on our Web site to help you in your search. Sample cover letters, audio downloads from past radio shows, a transferable skills list, Linkedin Profile Assessment Matrix and our Job Search Self-Assessment Scorecard. All can be downloaded from our home page. www.impacthiringsolutions.com.

I welcome your stories, comments and thoughts. Please share so we stop these practices.

Brad Remillard

How To Shoot Yourself In The Foot While Conducting A Job Search

I think the best way to shoot yourself in the foot while in a job search is not having a structured, formal, repeatable job search methodology or process. In the case of a job search HOPE and LUCK are not a process.

A methodology has a series of steps, that when followed, increase the probability of a desired outcome. This also implies that when a step is skipped the probability of the desired outcome is less. There is only one thing worse than skipping a step in a methodology, and that is not having one at all. Unfortunately, we find that most candidates don’t have a real methodology. Most tend to have a little of this and a little of that and candidates are easily distracted. The results tend to be no methodology.

Our job search workbook, “This Is NOT The Position I Accepted” is a 5 step process for making you a sales person during your job search. After all, when you are in a job search you are in sales. There are 5 basic steps in the sales process that are a good outline for a job search.

1. What is the product or service? Before a sales person can sell a product they must know all about the product. This not only includes the facts about the product, but what makes this product better than the competition, what makes this product unique, how the buyer will benefit from the product, and often a SWOT analysis is performed. Since you are the product in a job search have you addressed all of these issues?
2. Once step one is completed it is time to identify the customers and put together a marketing plan. Not everyone may need or want your product. In fact, your product probably is not right for everyone. So you must identify the high potential customers. Those that have a high probability of not only buying your product, but also can afford your product. Why waste time meeting customers if they don’t fall into one of these categories? In a job search we call this, “networking with a purpose.”
3. Now that high potential customers have been defined and identified, every sales person needs marketing materials. Marketing documents, regardless of the form, strive to get to the customer’s underlying motivation. Often this requires multiple marketing materials and multiple formats. Regardless of formats, most marketing documents are about the customer, not the seller. Is your resume a marketing document? Is it about the buyer or all about you?
4. Sooner or later every sales person has to make a sales presentation to get the sale. Top salespeople have this down pat. They rehearse, they anticipate questions and practice the answers, they know what the buyer’s objections to the product are, and have thought through how to overcome them. Finally they have studied the competition and know exactly why their product will better meet the customer’s needs. Obviously, this is the interview for those in a job search. Would you be considered a top sales person?
5. Finally top salespeople know how to follow-up and close the sale. This is the most difficult part of any sale. It must be done tactfully, in a manner that engages the customer without bugging them and continues to overcome issues as the process continues. For candidates, this is all of the additional interviews that take place as you move through the hiring process.

These five steps are the basic steps in an search process. Just like the sales process, there is a lot more that goes into each step. Top salespeople spend an enormous time training, preparing and practicing each step. Top candidates do the same.

Join our Linkedin Job Search Networking Group for a lot more help with developing and enhancing your job search methodology. CLICK HERE to join the group.

Our job search workbook, “This Is NOT The Position I Accepted” is based on the five steps outlined above and goes into great detail on each step. We will send you the book to review for just the cost of shipping $5. CLICK HERE to read more. Readers have rated this workbook 4.5 stars out of 5.

I encourage your comments and feedback.

Brad Remillard

Busted – Age Discrimination Revealed

Anyone that has read the discussions in our Linkedin Job Search Networking Group knows that I am not a big believer in age discrimination. That doesn’t mean I think it doesn’t happen. What it does mean is that I don’t think it happens as frequently as many candidates do. In fact, I believe it is far more rare than most.

Well I am wrong. Age discrimination is alive, living, and doing very well. My last two executive searches prove that I’m wrong and it definitely exists.

I have been retained to fill a CFO and VP Manufacturing search. Both positions are very senior level spots and in two different companies. In a normal search, we will present 4 or 5 candidates to the client before they hire one of them. These two were a little different. I had presented my normal 5 candidates and the client was interested in, but not sold on, a couple of the candidates. They still wanted to see a few more. (By the way as a side journey, in today’s market that is very common. Clients seem to always want to see a few more. After all, there are so many candidates on the market.)

The candidates they liked were all 7 or 8’s on a scale of 1 – 10. They all had 15-20 years of experience and judging from when they graduated from college, ranged in age from late 30’s to mid-40’s. Both of these jobs were very senior, and due to the nature of the challenges facing the companies required a real depth of experience and not just the normal depth one gets in 15-20 years. These candidates just weren’t “mature or experienced” enough were the words the clients used.

As the client requested, I presented 2 more candidates to each company. These last 4 candidates all had no less than 30 years of experience, and all had graduated from college in the late 70’s and early 80’s. You can do the math on their ages. My guess is mid to late 50’s and possibly even 60. To no real surprise my clients each hired one of these 4. The comment the client made to me at some point during the hiring process was, “If I can get a good 3-5 years from them, that is all one can expect in today’s world, and I’m more than fine with that. Hell, I may not even be here in 5 years.”

WOW, a clear case of age discrimination if I ever saw one. The first group was clearly discriminated against due to their age.

Again, before you write me a nasty comment, I agree age discrimination exists. But it works both ways. I also don’t believe every time a person doesn’t get a position, especially more senior candidates, it is age discrimination. Often they are just plain over-qualified for the job, just as these candidates were under-qualified for these jobs.

Part 2 on this topic will be more in-depth as to some other contributing factors that helped the second group win the job. There is hope, and by following the suggestions in part 2, you can avoid age discrimination on either side of the equation.

We provide a large repository of free tools and resources (CLICK HERE FOR LISTING) for candidates of all ages to help you significantly reduce your time in search. Every day of lost wages costs you hundreds of dollars and stress. I personally want to encourage you to spend some time reviewing these. There are audio files (CLICK HERE to enter the audio library), templates, assessments, and articles. The topics cover just about every aspect of the search process, networking, branding, resumes, interviewing, common mistakes, leveraging social networks, etc.

Our bi-weekly Candidate Open Forums are available to all who want to participate. You can speak directly with myself or Barry on the conference calls. Our homepage list the upcoming forums. CLICK HERE FOR LIST.

We are committed to assisting you in your search as best we can. These free resources are the best we can do for now. We have even more ideas coming and all will be free.

What’s the difference between “good-to-great” recruiters and bad recruiters?

There are a few “good-to-great” (to borrow a popular phrase from Jim Collins) recruiters out there. Brad and I have trained thousands of recruiters over the last 25 years. The vast majority I wouldn’t want to work with if they were the last recruiters on Earth. They fall into the category of being a “broker” – pushing paper to make a buck – sacrificing ethics, relationships – all to earn a commission.

Conversely, a good-to-great recruiter exhibits the following 6 characteristics:

1. They are responsive

2. They follow-through on their commitments

3. They have a “trusted-advisor” relationship with their clients

4. They are knowledgeable about their client, the client’s industry, and the role

5. They position themselves as a “consultant” not a slick salesperson or “broker”

6. They have a deep understanding of how to measure talent and ask outstanding questions

Have I missed any important differences between bad and “good-to-great” recruiters. What’s your experience? Do you have a favorite story or recruiter behavior you would like to share with our subscribers?

One of the major mistakes many candidates make in working with recruiters is choosing to work with a bad recruiter. The risks including damaging your reputation, screwing up a job opportunity, and providing you with terrible job search or career advice.

Make sure you use the checklist above to ensure you’re working with a reliable, trustworthy recruiter who you know will “get your back” around issues of confidentiality, salary negotiation, presenting your background to client’s, and protecting your reputation.

We’re in middle of developing a scorecard for assessing recruiters. Share with us your key issue that leads to your love of working with a particular recruiter, or the issue that sends you running in the opposite direction. If enough people share your key issue, we’ll feature it as one of the core assessment categories on our recruiter scorecard.

We’ll be giving away a limited number of copies of our popular job search e-book to those who respond before the end of Friday. Shoot us back a quick comment on the blog and share your “burning” recruiter frustration or joy with the rest of our job search community – and perhaps be eligible to win a copy of our e-book based on the original soft-cover workbook, This is NOT the Position I Accepted.

While you’re thinking about your “recruiter issue”, take a moment and check out the extensive list of FREE audio programs we’ve archived on our web site. Every week Brad and I host an Internet Talk Radio show on Mondays 11-noon on LATalkRadio.com, alternating with job search and hiring manager topics. We’ve discussed a few times in the last 6 months various issues of working with recruiters. There are also a series of articles on this blog about how recruiters find candidates and other related topics. Be sure to type recruiter into the search dialog box at the top of the page.

Barry