Changing Industry Can Be Done

Question: Most of my career is in financial services. I want to get out of that industry and into healthcare. What is the best way to make this transition?

Making an industry change in this economy is difficult, unless you have one of those jobs in which the skills required are not industry specific. That means that your skills and training are easily transferable to another industry. The issue you have to overcome is that your competition for an opening will probably include people already in the healthcare industry. Most companies will look at those with industry experience first.

The best way to make an industry change is through networking. You need to build relationships with people in the industry. To do this consider attending professional associations, joining networking groups in healthcare, attending trade shows or conferences, and connecting with healthcare people in your local area via LinkedIn.  As they get to know you they will be able to determine how your strengths, outside the healthcare industry, can apply to the problems they need solved in their company. In this case going through recruiters or submitting resumes via ads are long shots.

There are some barriers you should think about overcoming when changing industries, assuming your skills are not easily transferable. The first one is compensation. Chances are you are more valuable in the financial services industry than in healthcare. Therefore, the position will probably be at a lower level and so will the compensation. Secondly, some additional training and education may be required.

Join our Linkedin Job Search Networking Group. 6,000 other people are benefiting from the discussions and articles. CLICK HERE to join, it is free.

Turbo-charge your search  by evaluating its strengths and weaknesses with our FREE Job Search Plan Self-Assessment Scorecard. This will help you and your accountability partner get your search started out right. CLICK HERE to download your scorecard.

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If this was helpful, then please help others by forwarding it on to your network, posting it on your Facebook page, Tweeting with the link, or posting to your Linkedin groups or status update.  Let’s all do everything we can to help those looking for employment.

I welcome your comments.

Brad Remillard

Are You Unconsciously Incompetent In Your Job Search?

Recently, I was the keynote speaker for a large job search conference where there were roughly 1000 participants who had been trying to find a job for 6 months to a year or longer.

Very few job seekers in the entire conference were conducting an effective job search, and many had lost hope in terms of finding a new job.

The theme of the job search conference was JOB SEARCH HOPE. My opening remarks were along the path that HOPE comes from conducting an effective job search. A lack of HOPE stems from not knowing what to do next in your job search.

I proposed to the attendees that there are hundreds of job search activities that everyone should be working on daily and weekly in their job search. Unfortunately, many of the participants were stuck with one or two activities, such as calling on a couple of network contacts or answering job board ads. Many had put their proverbial “job search in one basket”. Have you made this mistake?

Why didn’t they know about all the other job search activities that could be doing – activities that would overflow their daily capacity and generate an abundance of job leads and referrals.

I call this the job search unconsciously incompetent syndrome.

If you’re a fan of Steven Covey, you’ll recall he puts forth a 2×2 matrix in “The Seven Habits of Highly Effective People”. In this 2×2 matrix, Covey puts Consciousness-Unconsciousness on one axis and Competency-Incompetency on the other.

One of the intersections is the Unconsciously Incompetent – translated to a job search – it means the job seeker is not aware that they are incompetent – they don’t know what else is available, possible, or useful. How can this be?

The job seeker has not taken the time to:

• Research best practices in job search
• Read job search blogs from well-known experts
• Purchase job search books from outstanding authors
• Download FREE materials from job search publishers

I’m confused.

Maybe you could help me.

Why wouldn’t you devote every opportunity possible to exploring how to conduct a better job search?

Most job seekers are still conducting their job search as if it’s the last recession 5-10-20 years ago.

Why do most job seekers believe they can “go it alone”, they don’t no stinking help from someone else, or “no one can teach them new tricks”?

I am shocked to my core, that most job seekers are unconsciously incompetent in their job search – in spite of extraordinary material available that is either dirt cheap or FREE. Much of this material could help the vast majority of job seekers to cut their job search time by 10%, 25%, or perhaps even, 50%.

I’m looking for your comments to help me understand this dysfunctional syndrome of ineffective job search.

I’ll close with this thought – until you make the committed effort to “master” a job search through learning what it takes to conduct an effective job search – you’ll be stuck between luck and wishful thinking.

Barry Deutsch

PS – Start to improve your job search right NOW by downloading our FREE self-assessment to determine the effectiveness of your job search. Within 4-5 minutes, you’ll have a deep understanding of where the holes, problems, and opportunities lie in your job search.

In This Market You Need An Edge. This Might Be That Edge.

Some candidates will enter the job market with the desire to learn everything they can about the best way to conduct a job search. Many will use outplacement firms, attend a webinar or two, read articles on interviewing or resumes, and begin networking.  All good stuff.

However, I believe they leave out one of the most valuable learning tools for a job search. All of the above is important, but what about the other side of the hiring process which is understanding a job search from the recruiter’s or company’s perspective?

Why not read about the hiring processes companies use? Seems to me this would  add a lot of value to one’s search. I ask candidates to start reading and researching articles and books written for hiring managers. There is an enormous amount of information on the Internet that will help you understand exactly what the company is thinking and how they want to  hire.

Many, if not most companies today use some form of behavioral interviewing. There is a wealth of articles, videos, and blogs dedicated to this topic. Just Google “behavioral interviewing”  and over 309,000 results come up. You can discover nearly the exact questions you will be asked in an interview. It is as close to an open book test as you can get, yet few candidates take the time to do this. It is like trading stocks with insider information.

Our book for hiring managers, “You’re NOT The Person I Hired,” goes into great detail how companies should implement an effective  hiring process. It details what questions to ask, how to probe deeply, what other sources to use to  help with candidate selection, how to write a job description that aligns with the real job, and much more. So far over 10,000 CEOs and key executives have this book on their book shelf.  Just reading this book alone will help prepare you for the best way to prepare for an interview, how to align your resume with what the company needs, how to prepare your references, and much more. All you need to know is what the company is going to do and then plan accordingly.

The best defense is a good offense. Understanding exactly how companies do their hiring is one of the best ways to prepare yourself for a job search.

Reading everything you can about how to conduct a search is important. Focusing on how companies hire and learning their methodology is also important. Take the time to prepare yourself for their hiring methodology. You will see a big difference in your results.

You can obtain a copy of our book, “You’re NOT The Person I Hired” from our website if you’d like. There are many good books, blogs, articles, videos, and resources in the market for you to take advantage of. In this market you need an edge  over your competition. Every little bit helps. I encourage you to consider coming from the recruiter’s or company’s perspective.

For more on conducting an effective job search, take a look at our audio library. All of the recordings are free to either download or stream. CLICK HERE to review the titles.

I welcome your comments and thoughts.

Brad Remillard

Getting Professional Help Can Shorten Your Job Search – Example 1- Turnover

I find it interesting that people will pay for help for just about anything but their job search. People pay for dance lessons, golf and tennis lessons, piano lessons, financial help, help with taxes, the list is endless. Yet for possibly the most important part of one’s life they refuse to pay for help. So many choose to continue a job search instead of seeking professional help. There are many good career coaches,  job search coaches, executive recruiters and others to help you. Most aren’t that expensive, when compared to what one loses each month in salary by not getting a job.

Let me give you two examples of how getting professional help impacted two people with their search. First, it wasn’t that they were doing anything wrong, it was that they weren’t doing everything right and didn’t know what to do when issues came up. The results were consistent, they didn’t get the job. This was too bad because as  you will see, these were easy issues to handle. The candidates just didn’t know how. By the way, neither did all the non-professionals in their network.

Example 1:

This candidate had been on the market for about 6 months. He had been getting interviews and coming in second. Most of the time he was told some story by the company or recruiter about why he didn’t get the job. Rarely the real story. Then, because he had a friend in the company he was interviewing with, the true story came to life. He was told the original reason for not hiring him was that the other person had industry experience. His friend found out the real reason was that he had what they called “high turnover.” His last three jobs had lasted on average only 18 months.

So the obvious question to me was, “How many jobs in the last 6 months where he came in second, had he lost because turnover was the real reason?” We will never know, but I’m going to assume at least one.

When we first started working together, this issue obviously came up. It turns out this is a very simple issue to handle, especially in this case. Like so many candidates, he just didn’t know how to handle it in the hiring process.

The way to handle it was to face it head on. He figured if they didn’t bring the topic up during the interview that it wasn’t an issue. WRONG. It wasn’t an issue that the company felt they needed to discuss, because right or wrong,  someone had already decided he had high turnover, so there was no reason to discuss it. WRONG.

We changed that. Now the candidate brought it up first in the interview. In every interview. He had nothing to hide and so he forced the discussion. At the beginning of the interview when asked, “Tell me about yourself.” or “Give me a quick overview of your background.” he would start out with, “From my resume it may appear that I have had a lot of turnover. I can understand why most people would think that, I would think that too if I looked at my resume. Let me explain the reasons why I left each company, and in many cases, I didn’t leave the company, the company actually left me.”

This was a huge change in the interview. It was no longer left for the company to decide if it was high turnover without understanding the issues. It was right out there to discuss.  Does this mean all companies will accept the reasoning? Absolutely not. All it means is that the ones that are open to understanding why bad things happen to good people will.  For those companies that aren’t open to understanding the reasons, the outcome will be the same even if he didn’t bring it up.  He wasn’t looking for those companies. He wanted the one company that would have passed on him, but once hearing the reasons changed their mind. That was the one company that would reconsider him.

Within two months he started working.

Please don’t comment back on how bad the companies are for not probing about his background, or who would want to work for such narrow-minded companies. That is the purpose of the article. Quite frankly, when unemployed for 6 months, most people don’t care about narrow-minded companies. They care about a paycheck.

The purpose of the article is to encourage you to think about getting professional help. I will outline what professional help is in a future article so you don’t get ripped off.  CLICK HERE to read the article,  Job Seeker Scam Alert – Job Seekers Are Getting Ripped Off so you don’t get ripped off.

This person was earning over $150,000 a year. That is $12,500 a month that he was losing because of a silly reason that wasn’t handled properly. For every additional month that he was searching this was the cost. I think the cost far outweighed the benefit of getting a little professional help.

We offer many free tools to help you. CLICK HERE to download a free sample cover letter that recruiters like. CLICK HERE to download a sample thank you letter that will make sure you are remembered. CLICK HERE to download a free LinkedIn profile assessment that will help you build a great LinkedIn profile.

Finally, consider joining our LinkedIn Job Search Networking Group. It has a wealth of great articles and discussions to help you in your search. CLICK HERE to join the other 5,300 members of this group.

I welcome your thoughts and comments. If you liked this article, please tweet or re-tweet it so others can benefit.

Brad Remillard

How To Get Job Lead Referrals. 3 Simple Steps

I preach all the time how important it is in a job search to have a steady stream of job lead referrals coming from your network. Few disagree with this.  Few also do much about it.  Oh they go through the motions, they generate a lot of activity, they meet a lot of people, and they go to so many networking groups they have lost count. Yes, even after all that activity, one of the biggest issues I have to help candidates with is getting referrals from their network. In fact, most of the people that come to me requesting job search help, this is the catalyst that starts our relationship.

The conversation often begins,”I have been looking for X number of months with very little results. I’m actively networking, meeting people all the time and just not getting the right referrals or leads. Can you help me?”

This person hasn’t built a sales force. They’ve built a lot of contacts, but every top sales person knows few contacts buy anything. Connections and a relationship often result in a sale.

So here is the proverbial $64,000 question for you, “How many sales reps do you have out in the field selling you?” If you answered 50 or more you can move on to the next article. If you answered, “I don’t know.” Here is how to find out, “Are you happy with the quality and quantity of the job lead referrals you are getting?” If no, read on. If yes, move on.

I find that most job seekers have less than 15 (usually around 10) really solid job lead referral sources  in their network. Most are getting referrals to other people, usually service providers, but not job leads. Few are tapping into the hidden job market.

The people I work with have a goal of 50 sales reps. I call them sales reps, because every candidate needs to have at least 50 people in the market place promoting and selling them every time a job lead or potential job lead comes up. The larger the geographical area, the larger the number of sales reps required.

My all time favorite line that best describes effective networking was given to me years ago by a person that understood networking before networking was even a word. Bill Ellermeyer said to me,”You have to take a contact and turn it into a connection.” Read it again if you didn’t pick up on what real networking is all about. This hits the problem square on the head.

Job seekers are not making connections, most are making contacts. Many don’t even know if the contact is willing to refer them or not.

So start turning all those contacts into connections. 50 great connections are worth more to you than 500 contacts. So start focusing on getting the 50.

Some ways to do that include:

1. Network with a purpose. Stop going to every networking meeting on the planet. Stop meeting every person referred to you. Start going to networking meetings that will provided you the connections you need to get job leads. If the meeting isn’t going to meet this goal, why go? Do your homework before spending a lot of time with someone. Ask the referring sources some qualifying questions about the person and why they think this person would be a good referral source for you. Don’t just run off and spend all that time meeting a bunch of people.
2. Select or target the people that can help you and eventually you can help them. Generally, if it is a service provider you are trying to make your sales rep,  they want business referrals. They want to meet decision makers. So you should have a list of people you are relying on for help and find out from them exactly what types of business referrals they want. Stop asking the question, “How can I help you?” Every service knows that rarely leads to anything. You want referrals so do they. So ask them, “What business introductions can I make for you?” Have your rolodex with you. Open it up right there and give a good referral. They now owe you.
3. Follow-up with these people regularly. Every sales manager knows you have to keep in-touch with your sales reps and with the customer. So you need to do the same thing.  Since you know the backgrounds of the people they want to meet invite them to meetings, introduce them to a potential referral  over coffee with you there to make the introduction, call and inquire if hey would be interested in meeting this person or that person, invite them to a social event, golf, sporting event, drinks, conference.  Maybe they would like to meet one of your other 50 sales people so they can network together. Why not set up  a small group meeting.  There are so many opportunities to take this contact and turn it into a connection once  you start thinking about it. The problem is very few think about it.

It only takes the ability to focus on the right things that will lead to quality job leads. I can tell you from personal experience, when I can get the candidates I work with in this mode most see quality job leads start coming in. Having a sales force is critical to a successful job search.

So please go out today and start building your sales team.

For a FREE example of a cover letter CLICK HERE.

For a FREE example of a Thank You letter CLICK HERE.

For many more FREE resources and articles, join our Job Search Networking Group on LinkedIn. 5200 people have done this. CLICK HERE to join.

If your LinkedIn profile doesn’t demonstrate you are the expert in your field you may be missing opportunities. Recruiters, HR and hiring authorities often start looking on Linkedin. This tool is critical in a job search. CLICK HERE to learn  how you can build an outstanding Linkedin Profile.

I welcome your thoughts, comments, suggestions and ideas.

Brad Remillard

Job Seekers and Warren Buffet

I am currently reading the book, “The Snowball: Warren Buffet and the Business of Life” by Alice Schroeder. It is an interesting biography on Warren Buffet’s life starting as a small child.  Some of the more interesting parts highlight what influenced his thought processes about everything from money to how he treats people.

I haven’t finished the book yet, but as I was reading it two sentences stood out. To me, these two sentences explained exactly why so many candidates stay in a job search so much longer than need be. I have known this for a long time. The candidates I work with one-on-one in our job search coaching programs often start out the same way.  I interview and speak with hundreds of candidates a month. It use to surprise me the number of people who acted this way. Not any more, I just accept it. I don’t understand it, but I do accept it.

When Warren was a teenager he read the book, “How to Make Friends and Influence People” by Dale Carnegie. Just about everyone has heard of this book.  His biography addresses the impact this book had on him. How it “honed his natural wit, above all it enhanced his persuasiveness, his flair for salesmanship.” Obviously, this one book influenced him so much that decades later he still remembered it and gave it credit.

It was  the two sentences before this which stood out and relates to the vast majority of candidates I encounter. Alice Schroeder writes, “Unlike most people who read Carnegie’s book and thought gee, that makes sense, then set the book aside and forgot about it, Warren worked at this project with unusual concentration; he kept coming back to these ideas and using them. Even when he failed and forgot and went for long stretches without applying himself to the system, he returned and resumed practicing in the end.”

This is what grabbed my attention. As soon as I read it, I thought this is exactly what most candidates do. This is exactly why so many candidates spend so many extra months searching for a new positions. They read a book, attend a webinar,  read a blog article or listen to an audio file and think, “Gee, that makes sense, then set it aside and forget about it.”

Few, my guess less than 10% do as Warren did. Read the sentences again. Does anything stand out to you as it did me? What did Warren Buffet do different than all the others?

I see this constantly.  People will return our job search workbook with a note, “Already know all this stuff.” At first I was stunned. When we wrote the book we spent an extensive amount of time identifying the mistakes candidates continually make. We  then worked extremely hard to provide solutions  to those mistakes. So it struck me as strange, that so many people knew all these mistakes, but just kept making them. How could this be?

I’m sure the many other excellent authors of books on this subject have experienced the same thing.

So I decided to test if it was true these people really did know all this stuff. I started doing some follow-up. I would call the person and ask for feedback. As I got bolder, I became more direct. I started asking very specific questions of those that “already know all this stuff?” For example, I would ask:

• Since you already know the only three things which can be measured during a phone interview, what do you do to properly prepare?
• As you know, there are only three types of questions asked in an interview. How do you identify which type of question is being asked and how do you prepare for each type of question?
• Of the ten most important questions to ask in an interview, which ones in your opinion were most helpful and of those which ones do you use most often?
• How long have you been using the cover letter we recommend and what has been your experience with this style?
• How often have you found yourself in anyone of the 5  positions in the Circle of Transition and how do you handle it? This could be really helpful to other candidates?
• How is your networking business card different from your interviewing business card?

It didn’t take long to discover these people may have read the book, but unlike Warren Buffet, they didn’t embrace the ideas with “unusual concentration.” Instead it was, “Gee I already know this stuff.”  When in fact, from their answers, they had no idea what mistakes they were making and how the book provides solutions.

Warren Buffet read Dale Carnegie’s book over and over again. He referred back to it time and time again. He practiced regularly. When he failed it was back to the book. That is what made him unique. He didn’t just know it all, he implemented the concepts. He didn’t blame the book when things went wrong, he adjusted and tried again.

I know from the one-on-one job search coaching we do, when we get candidates to stop knowing everything and start doing things the right way, they find job leads that eventually lead to offers and employment.

Although it might appear as an attempt to sell our book it really isn’t. There are many great resources available to candidates. Many are 100% free. It is positively an attempt to get candidates to stop saying, “Gee, that makes sense, but I already know it.” It is positively an attempt to get candidates to learn from Warren Buffet. To get candidates to refer back time and time again to excellent resources. To re-read the books, re-listen to the audio recordings and to take this advice to heart with “unusual concentration” as Warren Buffet did.

I have discovered the reason there is so much written for job seekers is because job seekers need so much help. If candidates did everything so perfectly there wouldn’t be a need for all the books, blogs, articles and webinars.

The next time you read anything designed to help you in your job search don’t let your first thought be, “Gee, I already know that.” Rather force yourself instead to ask, “Good advice. How am I implementing that in my job search?” Attack it the same vigor and “unusual concentration” as Warren Buffet.

Try this approach first and you will find yourself gainfully employed a whole lot sooner.

OK, now this is a blatant attempt to sell you a book. You can get our job search workbook to review for free. Just pay the $5 shipping. For details on this offer CLICK HERE.

Test your job search effectiveness by downloading our free Job Search Plan Assessment Scorecard. Find the strengths and weaknesses in your job search. Then attack the weaknesses with “unusual concentration.”  CLICK HERE to download.

For a FREE example of a cover letter that recruiters, HR and hiring authorities  like and will get your resume read, CLICK HERE.

I welcome your comments, thoughts and feedback.

Brad Remillard

Is This Age Discrimination Or Not, You Tell Me?

I was recently co-interviewing candidates with my client for one of his open positions. Together we interviewed 3 candidates all in the same day.

Obviously, two of the candidates didn’t get the job. One of the candidates that didn’t get the position was the catalyst for writing this article.

We began in the morning with the first person. The first impression of this candidate was weak. Although professionally dressed in a suit, it didn’t fit him well, it was clear it had been worn a few times without being pressed, he was overweight, hair was combed, but groomed would not be used to describe him. His overall presence was OK, it  just didn’t overwhelm us when we first met him.

As the interview progressed, he didn’t come across with great energy or enthusiasm. His body language was low in the chair and even when he was asking questions he never seemed to change how he sat in the chair.  His voice was monotone. Eye contact during the interview was good and he did his best to engage us.  Not that he did poorly, but the spark of a person who really enjoys what he does day to day wasn’t there. He came across as bored and would work because he needed a job until he retired.

He asked a few insightful questions during the interview, but nothing all that impressive. He closed the interview politely.

Again, no real knock out blow, and with the weak appearance and the interview we just weren’t all that impressed.

The next candidate was different. Candidate #2 was well dressed and groomed. Polished comes to mind. He came across in the first impression as confident, with drive and energy, and as someone very comfortable meeting people. He was all business but didn’t over do it.

As the interview progressed he wasn’t overly friendly, he stayed focused on the business at hand without a lot of small talk or joking. We could see from his answers that he listened well to our questions.  His body language was clearly designed to engage us. We assumed that he had been trained this way. He leaned forward when stressing a point, he mirrored a lot of our movements, which is a technique used to make us feel comfortable, and he used voice inflection very well to stress points and add emphasis.

He asked a number of very good questions during the interview that demonstrated he really understood the position and many of the issues that he would encounter if he was to come on board.  He left the interview on a positive note.

We were impressed with him, his professionalism, his approach, and his ability to engage us.

Candidate #3 was completely different, as this time the candidate was a she not a he. She was very professional. She was dressed in a very professional business suit and groomed perfectly. It was apparent that she had dealt with senior level executives and knew how to present herself. She was outgoing, friendly, and engaging from the moment we met her. She was just one of those people that has that extra spark. She knew how to conduct small talk, demonstrated the appropriate level of humor for the circumstances, and was just comfortable in a business environment. This was all from the first impression.

As the interview progressed, so did she as a candidate. Her body language was much like the second candidate. She sat up straight when needed, her eye contact was continual and even when she wasn’t speaking directly to me I felt like she was, she was well prepared to not only answer our questions but asked some excellent questions as well. Unlike candidate #2, even though we did spend the vast majority of time discussing the position, it just didn’t seem that way. She was very business focused just as the second candidate was, but somehow it didn’t come across that way.

She left the interview on a positive note, but made a little extra effort to make sure that we were satisfied with her and her answers.

We decided to proceed with the last two candidates. I had to call the first one and let him know the bad news. This is positively the worst part of being a recruiter. The comment that he made to me is what sparked this article. He said, “I’m not surprised,  I could tell you were looking for someone younger than me.” How he surmised this is beyond me. He was clearly implying age discrimination.

We never once discussed age or anything even close to it. He just assumed that because he didn’t get the job it was due to his age. I think many candidates do this. I agree age discrimination exists. I just don’t think it is as widespread as most candidates do. I have written other articles on this topic. Too often, just like candidate #1, when candidates don’t get the job the first thought that surfaces is age discrimination when in fact, it is all of the other things they are doing wrong that are really the cause.

The big problem with thinking that age discrimination was the reason is that the candidate will never step back and consider that maybe it is something else. Why would they consider anything else when they have already decided that age discrimination is the reason they didn’t get the job and there is nothing they can do about that?  Then they don’t do anything to improve themselves.

As the late Paul Harvey would say, “Now the rest of the story.” It goes without saying that we never discussed age during the hiring process. However, as the hiring process continued, so did the need to perform our due diligence.  This meant that I needed to verify each of the candidate’s degrees. In order to do that, I needed the year they graduated from college. This isn’t always an indicator of age, but in many cases it is a benchmark.

Candidate #1 indicated on his resume that he received his degree in 1979. He is probably near 50. Just a guess.

Candidate #2, one of the candidates we continued to be very interested in, graduated in 1975.  Probably the oldest of the three.

Candidate #3, the person ultimately hired by the company, received her degree in 1978.  Most likely, but no guarantee, she was close to the same age as candidate #1.

When I called candidate #2 to tell him the news that he wasn’t going to get the position, he never even mentioned age as a reason for not receiving the offer.  He knew better. In his case, it really just came down to fit within the organization.

So is this age discrimination or not?  I would really like your opinion.

I do believe, as I said before, that age discrimination exists. However, here is the important take away from this article, don’t take the easy way out and go first to age discrimination as the reason. Use age discrimination only as the final reason. Explore other options first. Then, only after all of the other options have been addressed, consider age discrimination.

To help you evaluate other reasons your search may be stalled, download our free 8-Point Job Search Plan Assessment Scorecard. This is a good start for highlighting other areas in your job search that might be causing problems. CLICK HERE to download yours.

Also consider joining our LinkedIn Job Search Networking Group. This is one of the best resources to provide you with the job search tools you need. There are over 4,800 members in this group to assist you. It will really help you with your job search. CLICK HERE to join. LinkedIn is free for everyone.

I welcome your thoughts and comments on this topic.

Brad Remillard

Why Your Skills & Experience Don’t Matter To Recruiters

The title is true. It just isn’t true all of the time.

I can’t count the number of times I have heard from candidates, “I have done all of the things for your position.” or how many times I get a cover letter that goes into a lengthy explanation about “how perfect” they believe they are  for my search.

One question, “If you are so perfect for the position, then why didn’t you get it?”

Skills  and experience will only get you so far in the hiring process. At some point, usually much earlier than most candidates realize, these begin to diminish in importance.

What begins to increase in importance is your qualifications. This encompasses a lot more than skills and experience. Otherwise, why go through the interviewing process? If skills and experience were all that mattered, you would be hired just from your resume.

For example, let’s say that I received your resume and started reviewing it. At this point, skills and experience are 100% of my screening process.  Once, I have read your resume and like what I read,  I will then pick up the phone and conduct a phone screen. I don’t like to call it an interview, because quite frankly I’m in a screening mode more than an interviewing mode.

At this point, your skills and experience may now only be about 75% relevant. During this phone interview, it is true that I’m interviewing you on your skills and experience, but that isn’t all. There is so much more to a phone screen that it took a whole chapter in our candidate job search workbook to cover it all. This chapter is so important that we offer it for free for everyone to download. CLICK HERE if you want to download it.

If that goes well, the next step is going to be a face-to-face interview. Now your skills and experience are at best 50% relevant. Since I have read your resume and conducted a phone screen, I have a really good feel for whether you meet the minimum criteria or not. The interviewing priorities shift. There are so many issues I’m screening on to decide if I will send you out to my client that I can’t list them all.  This took too many chapters in our job search workbook to properly cover and with the depth needed, I can’t possibly go into all of them, but here are a few.  I’m interested in much more than just your skills and experience. I’m also interviewing for how professional your presentation is, how well you can communicate, whether or not you can withstand probing questions on your background, do you have the facts on your accomplishments, do you answer questions in vague generalities or can you get specific, and even how strong or weak your first impression was.  I’m paid to make value judgments regarding  how well you will fit with the company, if you are prepared for how my client will interview you (are you prepared or just winging it) and whether or not you will embarrass me once you are in front of my client. It only takes once in a recruiter’s career to have a client call back and complain that the candidate wasted their time, before the recruiter improves their screening process.  These are really the basic things I’m screening on in our in-person interview. Only about 50% pass this interview.

That means half will never meet the hiring authority. Even though they have the  experience and skills required, they may not be qualified.  Now of this 50%, some will turn out to not be a good match, and often the candidate will agree. Usually, that is less than 10% of the total people I have interviewed in-person.

I can assure you it works about the same when you are interviewing with companies. The only major difference is that as the interviewing process progresses the percentage of reliance on skills and experience decreases even more.

For some senior level positions that require more than 4 or 5 meetings, this percentage may dwindle down to as little as 10% or less.

As the interviewing process moves forward, the hiring authority has already come to the conclusion that the candidates have at least the minimum skills and experience to do the job. Otherwise, they would have been eliminated.

What I’m trying to stress in this article is that candidates rely too much on their skills and experience to the detriment of what is important at different points in time during the hiring process. It isn’t always about your experience. At some point the question is, “Are you qualified?”  It is more about your personality, behavioral issues, managerial style, communications, professionalism, professional presence, assertiveness, etc. that really matters.

These are the things most candidates take for granted during the  hiring process. I have encountered so few that grasp these at the actionable level. Many reading this article will be thinking to themselves, “I know all of this.” That is the point of the article and the frustration. You may know all of this, but what are you doing about it to ensure that you pass?

How are you preparing?

How are you improving your ability to succinctly communicate your accomplishments?

What tangible things have you done to become a salesperson? After all, in a job search you are in sales.

Have you ever video recorded yourself in a mock interview?

What unique and probing questions do you ask in an interview that demonstrate that you are an insightful person?

How do your questions differentiate you from all of the others that ask the same questions?

How do you use your voice to communicate effectively?

I could go on and on. I’m not implying that every person needs all of these. I am implying that every person needs some of these.  The question is, what do you need in your search so that as the percentage shifts from skills and experience to your personal qualifications that you continue to excel?

Test your job search effectiveness by downloading our free Job Search Plan Assessment Scorecard. CLICK HERE to download.

For a FREE example of a cover letter CLICK HERE.

For a FREE example of a Thank You letter CLICK HERE.

For many more FREE resources and articles, join our Job Search Networking Group on LinkedIn. 4,300 people have done this. CLICK HERE to join.

You Passed The 10 Second Screen. You May Still NOT Get A Call. WHY?

After the storm of controversy I created with the article, “How Recruiters Read Resumes In 10 Seconds or Less” (Click here if you haven’t read it), I thought it would be appropriate to follow up with what candidates, that pass the 10 second screen, can do to get a call from a recruiter.

Whether you like recruiters or  hate them, they are a necessary part of the equation in a job search. Some will fight the system, while others will embrace it. My only goal is to help educate candidates that want to understand how recruiters work. I do this to help candidates, not hinder them. I believe the more information you have about how we work the better it is for you.  Together we can then help each other.

Recently I calculated approximately how many resumes I have reviewed in 30 years as an executive recruiter. It is close to, and probably exceeds, 1 million. That is a whole lot of resumes. That number scared me. After 30 years of doing anything, one should get a feel for what works and what doesn’t.

So before you send me a nasty comment, I’m going to take the position that I’m as good at what I do after 30 years, as you are at what you do after 20 years.

By doing the following and including these few things on your resume, I believe you can dramatically increase your response rate.

1) NEVER use a functional resume. PERIOD. Before you come up with reasons to justify it, the key word in the sentence is NEVER.  I have never, ever met a recruiter that reads them. In addition, I very rarely have talked to a hiring manager, CEO or HR person that reads them. Why fight this battle? Even if 10% read them, that means 90% don’t. Which side of that equation do you want to be on? Considering that 100% read chronological resumes, you don’t want to fight this one. Join the 100% club and use a chronological resume.

2) The format is not as important as the content in the resume. My experience with speaking with candidates is that they spend a lot of time on the format; what should go on top, where should I put the education, do I need an objective, how long should the summary be, etc.  Spend more time making sure the content communicates to the reader what they think is important. I have yet to meet anyone, who told me, “I sure like all of their experience. They are really qualified, but they put their education in the wrong spot on their resume, so they are out.” The article, “Resumes Are About Substance Over Form” gives a lot of good information on this topic. CLICK HERE to read it.

3) Help us help you. All recruiters need to know certain things to make a decision to call you. The very basics include:

a) Some information on the companies you have worked for such as, size, number of locations, industry and products. This can be done in one sentence or less. Just the name of an unknown company is worthless when screening. You want to stand out from the rest.

b) If you are in management, a little about your organization such as, number of people you manage, are any of them managers, titles, and are they all in the same location.

c) If you are in sales, who are your customers? If not by name, at least what industries you call on, are you selling B2B or B2C, product description, territory size, and average size of the sale. I am constantly amazed that most sales people exclude this information. As a salesperson what you are selling is pretty darn important for the reader to know.

d) For technical people, what technologies are you working with? What language are you programming? If in engineering, is it a highly custom engineered part, are you working on a system or a component, are you designing nuts and bolts or toys? Seems important to me.

d) Include quantifiable results in the accomplishments. If you don’t, these are meaningless and most other resumes will read the same as yours.

The first comment I get from candidates when I suggest these things is, “My resume will be too long.” No, it won’t. I have prepared thousands of resumes and I can get all of this on two pages. In fact, in our book, “This Is NOT The Position I Accepted” (CLICK HERE to review)  there is an example of a two page resume that contains all of this information. The person has over 20 years experience, so it is very doable.

Getting in the “A” pile is your responsibility, not the reader’s.

I wish more candidates would help us help them. All you have to do is give us the information we need to call you.

Contrary to what you may think, recruiters want to fill the position just as badly as you want the position.

For a FREE example of a cover letter CLICK HERE.

For a FREE example of a Thank You letter CLICK HERE.

For many more FREE resources and articles, join our Job Search Networking Group on LinkedIn. 4,300 people have done this. CLICK HERE to join.

I welcome your comments and thoughts.

Brad

11 New Year Resolutions For Your Job Search

It is time to look forward to 2010. Regardless of 2009 happenings and all its trials and tribulations, 2010 is upon us and now is the time to think about how best to approach the year with regards to your career or job search.

Here are some ideas that you might want to consider:

1. If you are actively searching for a job, make a serious evaluation of your 2009 search. What worked, what didn’t, what successes did you have, what are the strong points to your search and what areas need to be improved in 2010? To help you do this, you can download for free our 8 Point Job Search Self-Assessment Scorecard. This will highlight some of these areas.

2. Dust off the old resume and update it. All professionals should maintain an updated resume. Even if you are not searching this is just prudent. It is useful to ensure when you do need one that it is ready, as it reduces the stress of trying to remember what happened in the past, and helps to identify whether or not you are growing or doing the same thing you did last and the year before that.

3. From the resume, step back and take a look at your career and either update or create your career plan. Remember the 6 Ps – Prior Proper Planning Prevents Poor Performance. This is true in business and in your career. You should be able to answer some basic questions:

A. What are your career goals for 2010? This doesn’t have to be advancement to the next level. It could be what additional experience, training or skills you would need to reach your goal.

B. If advancement is your goal, are you able to get the right experience in your current company? When you write your resume and find you have been doing the same things for the last 2 years you may need to reconsider. Did you add  to your marketability in 2009? This doesn’t mean in terms of dollars. In today’s market, getting a job without going backwards is a good thing. So are you more employable today than a year ago?

C. What experience, skills, or training, does your boss have that will help you be qualified for their position?

4. Write out a job description that meets your goals for 2010. Include the additional experience you need to move your career forward. For example, manage people, participate in system implementation, additional experience in running a trade show, experience in assisting with union negotiations, international sales experience, these are all examples of some experience to include in a job description.

5. Schedule a  1-2-1 with your boss. This should be a separate meeting from your annual review. Make it clear that this meeting is about you and  your career. Sit down and do some career planning with your supervisor. Discuss the issues in #3 above. Is your manager willing to help you get this experience? If so good, if not, then you have a decision to make. It is possible that your manager may be able to provide some additional experience you never thought about obtaining.

6. Identify at least two organizations you will actively participate in. If you already belong to a professional association then become an active member. Active means attending at least 80% of the meetings, serving on a committee, becoming a board member, etc. Do whatever it takes so that people in these groups get to know you and know you well. These associations are prime hunting grounds for recruiters looking for top talent.

7. Consider serving on a nonprofit board. This serves the community, makes you feel good, helps others, and it helps with getting more people to know you and your abilities. Great referral sources.

8. Consider working with a certified career coach. Highly skilled career coaches can really help. They help you clarify the issues above and assist you in making a plan that makes sense to you.

9. If you are in a job search get an accountability partner. We have two articles available to help you identify the characteristics of a good accountability partner and the duties, tasks and responsibilities of a good partner. (See these two articles).

10. Identify the resources you need in 2010 to advance your career. What books, classes, white papers, etc., do you need to make sure you stay on your career path? There are a wealth of resources and tools, many of which are free on the Internet, to help you with your career plan. (This is NOT The Position I Accepted was written specifically for this purpose).

11. Implement. Planning is great, but absolutely worthless without execution. Set up some 30, 60 and 90 day goals. Once they are achieved, then schedule out the next 30, 60 and 90 day goals. Trying to schedule a year out leads to, “I will do that next month as I still have plenty of time.” Before you know it, the year is over. Short term goals are easier to manage and achieve.

2010 is a great year to take control of your job search or career. There are so many resources to help you, that all you need to do is take control and do it.

For some free resources to help you consider:

• Joining our LinkedIn Job Search Networking Group. There are numerous discussions and articles to get you started in 2010.
• Download the Skills Assessment in the What’s New section at the bottom of our home page. It starts with identifying your skills and finding out which ones are transferable.
• Download the sample cover letter from the What’s New section at the bottom of our home page. This is a great tool that will align your resume with the company’s needs.

If this has been helpful to you, then please consider helping others by passing it along to them. Consider forwarding the link to your network, tweeting it on Twitter, adding the link to your Facebook, or updating your LinkedIn status. Let’s all try to help others in 2010.

I welcome your thoughts, comments and questions.

Brad Remillard