How to Fail at Interviewing Before You Start

You might ask “How can you fail at interviewing before you start?”

The vast majority of candidates never get an opportunity to interview in a face-to-face meeting with the hiring manager or executive because they BLOW the phone interview.

These candidates failed at interviewing before they even got started. They’re like a runner who never leaves the starting block on the track.

I’ll use a basketball metaphor to describe this scenario. Many basketball games come down to the last few seconds with close scores. The game outcome is decided by who does a better job making free throws. But what if you never got the chance to get to the line and make your game winning free throws. What if during the game you missed lay-ups, your defense was mediocre, and you couldn’t rebound effectively? You’ll never have a chance to make a game winning shot since you didn’t set yourself up from the start to be in the right position.

Phone interviewing is the vehicle by which candidates set themselves up for success. You’ll never be invited to meet hiring managers if you don’t first ACE the phone interview.

What’s your “accuracy” in phone interviewing? After a phone interview, do you get asked in for a personal meeting with the hiring manager 80% of the time – 50% – 20%. If you look back on all your phone interviews in your current job search, I would bet you’d be stunned at the horrifically low percentage of time you actually get invited to personally meet the hiring manager.

Your minimum goal of interview invitations after phone interviews should be 50% – that’s the minimal acceptable standard. However, if you’re not hitting 80%, batten down the hatches, conserve every dime you have – because you’re headed for a job search that is going to drag on forever.

The big question is: How do you consistently get to 80%?

As many readers of our blog know, Brad and I have written the definitive guide to job search in our workbook titled “This is NOT the Position I Accepted”. The most popular download on our website over the last year has been the FREE Chapter on Phone Interviewing.

We’ve taken this Chapter stuffed full phone interviewing best practices, matched it up with recent real-life examples and stories from members of our LinkedIn Job Search Discussion Group, and put together a one-hour powerful webinar on phone interviewing that will transform your job search and dramatically reduce the time it takes for you to find a new job.

Would you invest an a minimal amount of time and expense to improve your phone interviewing capability to get to 80%. What’s 80% worth to you? What would you do to get 5 more interviews, 10 more interviews, reduce your job search by 50%, or avoid draining your savings account on a prolonged job search.

Join Brad and I for a powerful one-hour webinar on October 31st. If you implement just 5 or 6 of the ideas we’ll be discussing, you’re job search will immediately begin to kick into overdrive. SIGN UP NOW!

Barry

Don’t Underestimate the Power the Four “A’s” Have On Your Interview

In a previous article, “Leveraging the Power of the First Impression Helps You Win the Interview” we discussed just how critical (not important, critical) the first impression is to the interviewing process. One of the suggestions was to understand the most important points known as the four “A’s.”

These four “A’s” can dramatically impact the interview before the interview even starts. That is powerful.

Each of these must be integrated into your interviewing style and come off as if they come naturally to you.

• Appearance – This is not just how you dress for the interview, it is much more than that. It includes your body language during the interview, how you sit in the chair, the appearance of your resume and cover letter, the appearance of any materials used during the interview, eye contact, and I hate to say it, but it does include physical appearance.
• Assertive – This is mostly about how you project yourself during the interview. Please take note, the word was not “aggressive.” There is a big difference between aggressive and assertive. Most interviewers respect an assertive person and dislike aggressive people. Do you come across as confident, do you answer the question with a strong voice, do you engage the interviewer during the interview, do you ask probing questions or just sit there and answer questions, do you mirror the interviewer, does your body language and voice have a strong presence?
• Affable – Are you friendly, outgoing, easy to communicate with, engaging and even have a sense of humor? Does the interviewer feel comfortable talking with you, are they relaxed and feel at ease, do you have some conversational questions to bring up on the way from the lobby to the interviewing room, do you engage in casual conversation and are you building rapport with the person the second they lay eyes on you?
• Articulate – How well do you communicate? Do you listen to the question? Are your answers sharp and succinct? Do you have proper language skills, syntax, avoid using the word “like”, proper sentence structure and use of verbs? Do you ramble in the interview to make sure you hit every point in your background or are you able to quickly get to the point? This can be one of the easiest of the “A’s” to master. It takes practice and rehearsing, and you will probably need a coach to help you with this one.

On the surface, as you read these, they seem so obvious. Most are thinking, “I already know this stuff.” This may be true, but I think the purpose of the four “A’s” is to highlight in a very simple way some of the key issues many candidates take for granted. As a result they don’t work on mastering them.

There are a lot of dynamics happening at the same time during the hiring process. The more you can master, the better your chances of getting the green light.

Join our Job Search Networking Linkedin Group. There are over 2700 members and an extensive supply of resources for you to tap into. CLICK HERE to join. Membership is FREE.

We have numerous free downloads on our Web site to help you in your search. Sample cover letters, audio downloads from past radio shows,a transferable skills list, Linkedin Profile Assessment Matrix, and our Job Search Self-Assessment Scorecard. All can be downloaded from our home page. www.impacthiringsolutions.com.

Every Monday at 11 AM PDT listen to our radio show from anywhere in the world on www.latalkradio.com channel 2.

Leveraging The Power of the First Impression Helps You Win The Interview

First impressions are so important in the initial meeting that one would not be too far off base if they argued the most important part of the interview. First impressions set the tone for the interview and often determine the types of questions, length of the interview, and ultimately the outcome. Making a strong first impression is often the deciding factor in who makes it to the next round. If the candidate makes a strong first impression they are immediately liked by the interviewer. This candidate just moved up the point scale towards the next round and they haven’t even been asked one question. On the other hand, if the candidate makes a weak first impression, the candidate starts out in the hole. This hole if often so deep  that no matter how well they answer the questions, the interviewer cannot overcome their first impression. In fact, they may have decided right in the lobby that this person isn’t getting the job.

Tips to making a strong first impression:

· Good eye contact.

· Remain a comfortable distance from the person.

· Firm handshake – even if you think you have one ask someone who will be open and honest. Many don’t, so don’t assume you do.

· Strong introduction coupled with a smile, a strong handshake and eye contact. Practice this introduction.

· Have a couple of conversational questions prepared in advance to engage the interviewer.

· The most important of all are the four “A’s.” A VP of HR at Rockwell Corporation gave us these. They are so important more than 25 years later we still remember them.

1. Appearance

   
   

2. Articulate

   
   

3. Affable

   
   

4. Assertive

Bring these four to the first impression and you will move up the scale – not down.

Study after study reveals that likability is the single most important factor used when determining who ultimately gets the job. Underestimating this is a failure of many candidates. Those that make a strong first impression will often do better in an interview than candidates with better experience.

Join our Job Search Networking Linkedin Group. There are over 2700 members and an extensive supply of resources for you to tap into. CLICK HERE to join. Membership is FREE.

We have numerous free downloads on our Web site to help you in your search. Sample cover letters, audio downloads from past radio shows,a transferable skills list, Linkedin Profile Assessment Matrix, and our Job Search Self-Assessment Scorecard. All can be downloaded from our homepage at www.impacthiringsolutions.com.

Every Monday at 11 AM Pacific time listen to our radio show anywhere in the world on www.latalkradio.com channel 2.

I welcome your comments and thoughts

Brad Remillard

How To Shoot Yourself In The Foot While Conducting A Job Search

I think the best way to shoot yourself in the foot while in a job search is not having a structured, formal, repeatable job search methodology or process. In the case of a job search HOPE and LUCK are not a process.

A methodology has a series of steps, that when followed, increase the probability of a desired outcome. This also implies that when a step is skipped the probability of the desired outcome is less. There is only one thing worse than skipping a step in a methodology, and that is not having one at all. Unfortunately, we find that most candidates don’t have a real methodology. Most tend to have a little of this and a little of that and candidates are easily distracted. The results tend to be no methodology.

Our job search workbook, “This Is NOT The Position I Accepted” is a 5 step process for making you a sales person during your job search. After all, when you are in a job search you are in sales. There are 5 basic steps in the sales process that are a good outline for a job search.

1. What is the product or service? Before a sales person can sell a product they must know all about the product. This not only includes the facts about the product, but what makes this product better than the competition, what makes this product unique, how the buyer will benefit from the product, and often a SWOT analysis is performed. Since you are the product in a job search have you addressed all of these issues?
2. Once step one is completed it is time to identify the customers and put together a marketing plan. Not everyone may need or want your product. In fact, your product probably is not right for everyone. So you must identify the high potential customers. Those that have a high probability of not only buying your product, but also can afford your product. Why waste time meeting customers if they don’t fall into one of these categories? In a job search we call this, “networking with a purpose.”
3. Now that high potential customers have been defined and identified, every sales person needs marketing materials. Marketing documents, regardless of the form, strive to get to the customer’s underlying motivation. Often this requires multiple marketing materials and multiple formats. Regardless of formats, most marketing documents are about the customer, not the seller. Is your resume a marketing document? Is it about the buyer or all about you?
4. Sooner or later every sales person has to make a sales presentation to get the sale. Top salespeople have this down pat. They rehearse, they anticipate questions and practice the answers, they know what the buyer’s objections to the product are, and have thought through how to overcome them. Finally they have studied the competition and know exactly why their product will better meet the customer’s needs. Obviously, this is the interview for those in a job search. Would you be considered a top sales person?
5. Finally top salespeople know how to follow-up and close the sale. This is the most difficult part of any sale. It must be done tactfully, in a manner that engages the customer without bugging them and continues to overcome issues as the process continues. For candidates, this is all of the additional interviews that take place as you move through the hiring process.

These five steps are the basic steps in an search process. Just like the sales process, there is a lot more that goes into each step. Top salespeople spend an enormous time training, preparing and practicing each step. Top candidates do the same.

Join our Linkedin Job Search Networking Group for a lot more help with developing and enhancing your job search methodology. CLICK HERE to join the group.

Our job search workbook, “This Is NOT The Position I Accepted” is based on the five steps outlined above and goes into great detail on each step. We will send you the book to review for just the cost of shipping $5. CLICK HERE to read more. Readers have rated this workbook 4.5 stars out of 5.

I encourage your comments and feedback.

Brad Remillard

Tell Me About Yourself? Why Is This Question Asked In An Interview?

This is so often the first question asked in an interview. It may not be worded exactly like this, but in one form or another, many if not most interviews start this way.

Knowing this question is coming, why do most candidates get so frustrated answering this question?

It is, for the most part, a break the ice question. It gets the candidate talking, gives time for everyone to relax, is wide open, and generally a meaningless question. However, just because it is meaningless, doesn’t mean you can ignore it. In fact, this is an excellent opportunity for you to engage the interviewer.

You have a golden opportunity to hit the salient points in your background, open a discussion around what defines success in this role, and to get the interviewer excited about this interview.

In our opinion this should be a short 2 minute, so well rehearsed answer, that is doesn’t appear to be rehearsed. This is not the time to give your autobiography, go over every position in your background or bore the interviewer with a long winded answer.

In most cases, the interviewer is using this to simply start the conversation. They aren’t looking for a complex or even complete answer. They just want a quick overview. That is it.

We recommend starting with your most relevant position and hit the accomplishments that closely relate to the position. It is even acceptable to outline some of your current responsibilities, organization, relevant company information, products or services, and basic duties. The goal is to give the interviewer the information they need to better understand how your company, industry, experiences and organization aligns with theirs.

This is not the time to give a lot of information that doesn’t align with the company. For example, if the company is a small entrepreneurial company, it would be a fatal mistake to highlight your experience in a large Fortune 500 company, that you managed a staff of 30 people, and your department budget was bigger than the company’s sales last year.

A better answer would be to highlight a past company similar in size that you enjoyed working at, felt more fulfilled by the impact you made, preferred the ability to be hands-on and what you did to contribute to the growth of the company. This better aligns with the interviewer’s needs.

You should have a number of canned, well rehearsed, thoughtful answers to this question. This is your opportunity to start the interview on the best footing for you.

Join our Linkedin Job Search Networking Group. There are over 2500 people in the group, so it is a great resource for you and your search.

Get a free download on our homepage of a sample cover letter, job search self-assessment tool, and Linkedin profile assessment. All are free in our “What’s New” section on our homepage at http://www.impacthiringsolutions.com

Every Monday at 11AM PDT listen to our live talk radio show on www.latalkradio.com.

We encourage your comments and feedback.

Brad Remillard

A Critical Interviewing Mistake Radio Talk Show

This is one of the most common mistakes I have seen in hundreds of interviews. Yet, it is one of the easiest to fix. Candidates know this is going to happen in 95% of all interviews, so why are they so unprepared for it. I don’t get it.

Avoiding this mistake cannot only ensure your success, but when done correctly and with some preparation it can ensure your success. You don’t have to make this critical and very common mistake.

Listen to all our past radio shows and download a free Job Search Self-Assessment Worksheet at http://www.impacthiringsolutions.com

Three Most Important Words In a Job Search Radio Show

These three simple words have the biggest impact on your job search. They can make the difference between getting a job or not. That is the power they have. If you don’t know what these are then this is a MUST listen to. We not only give you the words but discuss how to ensure you implement them. Make sure you are the one that wins the interview and then the job. We are serious about the power of these on your job search.

Download the audio at http://www.impacthiringsolutions.com/index.php/candidates/free-resources/free-audio-programs

Download a sample cover letter the gets results at http://www.impacthiringsolutions.com/index.php/cover-letters

Join our LinkedIN Job Search Networking Group http://www.linkedin.com/groups?gid=1781587&trk=hb_side_g

Job Search Mistakes – Part Two Radio Show

Are Your Job Search Mistakes preventing you from conducting an effective job search? Is your job search taking too long? Learn how to overcome the Top Ten Job Search Mistakes to reduce the time it takes to find a great job. In a previous radio show, we discussed the first 5 of the Top Ten Job Search Mistakes. In this radio program, we discuss the back half of the Top Ten Job Search Mistakes. Stop falling victim to an ineffective job search, a job hunt that takes too long, and a lack of job leads and referrals. Discover the Top Ten Job Search Mistakes and the steps to overcome each one.

Join us every week Monday 11 AM PDT on http://www.latalkradio.com

For more free resources to help with your job search go to http://www.impacthiringsolutions.com

Don’t Be the One! How is your job search like playing a high school sport?

You’re probably wondering what your job search effectiveness has to do with high school basketball. It’s the start of the basketball season in California – be ready for lots of my corny basketball metaphors.

We have a saying on our Girls HS Basketball Team that goes like this “DON’T BE THE ONE!” This mantra we use in coaching basketball can be extended into an effective job search.

In our basketball program it means: don’t be the one that makes everyone else run more lines, do more push-ups, stay for an hour longer, or any other consequence for not living up to the expectations of the coaches.

Each of our 30 girls hold each other accountable to a higher level of standards (they hate to run). No one slacks off, cheats on drills, or pretends they are working hard. The peer pressure is intense – no one wants to prolong practice or do unnecessary work.

Many readers of our blog have probably played a high school sport. You know how the peer pressure and accountability works. However, you’re not in high school anymore. You can’t rely on your teammates. Who is holding you accountable right now to a higher set of expectations in your job search and forcing you to accept some form of a consequence for not meeting them?

I’ve been at this game (job search) for a quarter of century – I know it’s tough to conduct a job search. It’s painful, humiliating, and it requires you to do things most people just plain don’t enjoy – like networking, attending events, and asking for help.

If you are at a senior manager to executive level and not using a job search coach to hold you accountable, you could be taking 2X-3X longer to complete your job search. A good job search coaching program will keep you focused, hold you accountable, and open your eyes to job search opportunities that you may never have considered.

Are you the one who is procrastinating, not sending out regular emails/letters to your contacts, building your network with the right people, and preparing properly for interviews? You don’t belong to a team – it’s just you – so there is no peer pressure to hold you accountable. Should you be using a job search coach to help you reduce your job search by 20% – 30% – 50% compared to the length of time it’s taking your peer group?

Who’s coaching you and holding you accountable? One of the services we provide is a job search coaching program intended to leverage every available resource to help you reduce the time it takes to find a new job. Whether you use our service, or you pick another – the key is to improve the effectiveness of your job search through a job search expert.

Although I am a little biased toward our own job search coaching program, there are a number of outstanding coaches out there – many of whom I’ve referenced in our blog. Don’t procrastinate another day – find a job search coach and start reducing the time it takes to find a great job.

I wouldn’t begin to install new plumbing, code my own website, fix my own car – you get the idea.

Why would you consider “going it alone” in your job search?

This “I can do it myself approach” is what leads most candidates into a depressing cycle of not being able to conduct an effective quick job search that lands a great opportunity. Instead, for most their job search is a prolonged, cathartic, painful, protracted battle of walking a thin line between procrastination and seeing their savings rapidly evaporate.

Imagine for a moment if you could reduce the time it takes to find a new job by 1 month, 2 months, or 6 months. How much of your savings could you avoid spending if you could reduce the time it takes to complete a successful job search?

We have developed a structured process for conducting a job search. The process is called the Career Success Methodology. Thousands of candidates have applied this process to dramatically reduce the time it takes to find a new job. We have a wide range of products to reduce the time it takes to complete a job search, services to reduce your job search, and best of all – a wealth of free audio programs, templates, and other tools.

Start down the path of taking time out of your job search by downloading our FREE Job Search Plan Self-Assessment to determine if you are conducting an effective job search.

Barry

P.S.: Don’t forget to join our LinkedIn Job Search Discussion Group

Misperceptions about Selling in the Interview

How do you interview? Are you listening or pitching?

Interviewing is a sales presentation. Forget your traditional image of a pushy sales person pitching a canned response. Instead, use solution selling to uncover all the reasons the hiring manager should select you for the open job.

Miriam Salpeter described a recent article in Entrepreneur Magazine in her blog post “Humanize Your Pitch – Use Your Ears” on the Keppie Careers Blog. Miriam made the connection of what top sales billers do when meeting prospects to the interview process when meeting hiring managers. Her contention was that candidates should focus less on “pitching” and more on listening.

Many candidates fail to listen deeply to the hiring manager and then use that information to pose questions. This technique of listening for opportunities, problems, and issues as conversation starters is a key component of a technique in sales called Solution Selling.

Solution Selling suggests that a more powerful outcome can be achieved by listening and framing questions from what you hear as opposed to the traditional process of “pitching” your rehearsed lines and speech. An excellent book on this subject is called SPIN Selling. It should be required reading for every job seeker.

My Partner, Brad Remillard, wrote a recent article on this blog titled “A Critical Interviewing Mistake” that describes why NOT asking questions in the interview is comparable to being immediately rejected.

STOP pitching as Miriam mentions, and start LISTENING. Your ability to ask questions will improve dramatically.

Barry

photo credit by edwindejongh

Don’t forget to join our LinkedIn Job Search Discussion Group