This is one of the most common mistakes I have seen in hundreds of interviews. Yet, it is one of the easiest to fix. Candidates know this is going to happen in 95% of all interviews, so why are they so unprepared for it. I don’t get it.
Avoiding this mistake cannot only ensure your success, but when done correctly and with some preparation it can ensure your success. You don’t have to make this critical and very common mistake.
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How do you interview? Are you listening or pitching?
Interviewing is a sales presentation. Forget your traditional image of a pushy sales person pitching a canned response. Instead, use solution selling to uncover all the reasons the hiring manager should select you for the open job.
Miriam Salpeter described a recent article in Entrepreneur Magazine in her blog post “Humanize Your Pitch – Use Your Ears” on the Keppie Careers Blog. Miriam made the connection of what top sales billers do when meeting prospects to the interview process when meeting hiring managers. Her contention was that candidates should focus less on “pitching” and more on listening.
Many candidates fail to listen deeply to the hiring manager and then use that information to pose questions. This technique of listening for opportunities, problems, and issues as conversation starters is a key component of a technique in sales called Solution Selling.
Solution Selling suggests that a more powerful outcome can be achieved by listening and framing questions from what you hear as opposed to the traditional process of “pitching” your rehearsed lines and speech. An excellent book on this subject is called SPIN Selling. It should be required reading for every job seeker.
My Partner, Brad Remillard, wrote a recent article on this blog titled “A Critical Interviewing Mistake” that describes why NOT asking questions in the interview is comparable to being immediately rejected.
STOP pitching as Miriam mentions, and start LISTENING. Your ability to ask questions will improve dramatically.
Barry
photo credit by edwindejongh
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