STOP Interviewing With Your Eyes Closed

If you’re not asking a version of the question “What are top 3 things I’ve got to do in this position to be successful” in the first 5 minutes of the interview – you might as well shut your eyes and put your hands over your ears – the effect will be virtually the same.

Without a specific list of what defines success, you’re “flying blind” as the metaphor goes for pilots.

How do you know what to talk about?

What points will the hiring manager be most interested in?

Not understanding quickly what defines success allows the hiring manager to trap you into a box-checking discussion of the job description. Very few candidates can survive box-checking (more about the syndrome of box-checking against the job description in the next post).

Without extracting the performance criteria for the job from the hiring manager, the interview is a worthless exercise in futility. Giving examples, sharing skills, articulating your knowledge on box-checking job description criteria posed by the hiring manager (which is the tribal methodology of most hiring practices) leads to interview failure over 95% of the time.

You cannot possibility meet this unattainable list of silly, inane, inconsequential, and irrelevant criteria for the job. It’s almost like failing to interview before the interview really starts.

Once you know what the “REAL” criteria for success in the job is – then you can tailor your answers around that criteria.

Let’s take a real example (names have been changed to protect the innocent):

Bob is being interviewed by Mark for a position as Chief Financial Officer. In summary form the job description is:

12-15 years of experience in a technology-oriented business

CPA and a BS in accounting or Finance – MBA preferred

Good understanding of international accounting, GAAP, Tax Planning, Banking Relationships

Ability to supervise and develop the staff in accounting/finance

Put budgets, forecasts and special analysis together as required

Candidate should be self-motivated, multi-tasker, high initiative and a strong team player

Good systems skills are important

You get the idea – it’s a laundry list of experiences, skills, attributes, and activities. However – it’s NOT the job – in fact, it has NOTHING to do with the job.

In this form of the tribal interview, the questions go like this:

Do you have a CPA?

Have you had experience with international accounting?

How strong are your systems skills?

And so on until you fall asleep!

Let’s take our imaginary candidate Bob and have him pose the “What are the top 3 things I’ve got to do to be successful in this job over the next year” question.

The CEO thinks for a few minutes, remarks that no one in the interview process has yet asked that question and proceeds to describe the following three objectives:

1. You need to identify specific strategies in the next 60-90 days to lower our costs by 10% over the next 12-18 months.

2. Our budgeting/forecasting/analytical systems and processes are out-dated and need to be revamped over the next 6 months.

3. We need to convert our existing old disjointed, hodge-podge, home-grown systems to a new ERP comprehensive system within the next 9 months.

Based on knowing this information, would the interview be different? Would Bob structure his responses differently given what he now knows is important to the CEO?

Are you praying that the traditional shotgun approach to interviewing by spraying the hiring manager with as much information as possible will work – or would a more laser-focused approach be better?

Have you had an opportunity to download the FREE Chapter from our Job Search Workbook on Phone Interviewing?

Have you read the Chapter in the workbook on preparing for an Interview?

Have you gone through the exercises in our Job Search Home Study Course on Interviewing Techniques?

Finally, have you downloaded the FREE Audio Programs Brad and I have posted on our website from our weekly Internet Radio Talk Show regarding interviewing?

Have you signed up for our webinar on effective phone interviewing?

How can you get better at interviewing if you’re not taking advantage of best practice information on how to interview effectively?

Barry

PS – Jump into our LinkedIn Job Search Discussion Group to pose your questions about interviewing.

Leveraging The Power of the First Impression Helps You Win The Interview

First impressions are so important in the initial meeting that one would not be too far off base if they argued the most important part of the interview. First impressions set the tone for the interview and often determine the types of questions, length of the interview, and ultimately the outcome. Making a strong first impression is often the deciding factor in who makes it to the next round. If the candidate makes a strong first impression they are immediately liked by the interviewer. This candidate just moved up the point scale towards the next round and they haven’t even been asked one question. On the other hand, if the candidate makes a weak first impression, the candidate starts out in the hole. This hole if often so deep  that no matter how well they answer the questions, the interviewer cannot overcome their first impression. In fact, they may have decided right in the lobby that this person isn’t getting the job.

Tips to making a strong first impression:

· Good eye contact.

· Remain a comfortable distance from the person.

· Firm handshake – even if you think you have one ask someone who will be open and honest. Many don’t, so don’t assume you do.

· Strong introduction coupled with a smile, a strong handshake and eye contact. Practice this introduction.

· Have a couple of conversational questions prepared in advance to engage the interviewer.

· The most important of all are the four “A’s.” A VP of HR at Rockwell Corporation gave us these. They are so important more than 25 years later we still remember them.

1. Appearance

   
   

2. Articulate

   
   

3. Affable

   
   

4. Assertive

Bring these four to the first impression and you will move up the scale – not down.

Study after study reveals that likability is the single most important factor used when determining who ultimately gets the job. Underestimating this is a failure of many candidates. Those that make a strong first impression will often do better in an interview than candidates with better experience.

Join our Job Search Networking Linkedin Group. There are over 2700 members and an extensive supply of resources for you to tap into. CLICK HERE to join. Membership is FREE.

We have numerous free downloads on our Web site to help you in your search. Sample cover letters, audio downloads from past radio shows,a transferable skills list, Linkedin Profile Assessment Matrix, and our Job Search Self-Assessment Scorecard. All can be downloaded from our homepage at www.impacthiringsolutions.com.

Every Monday at 11 AM Pacific time listen to our radio show anywhere in the world on www.latalkradio.com channel 2.

I welcome your comments and thoughts

Brad Remillard

Misperceptions about Selling in the Interview

How do you interview? Are you listening or pitching?

Interviewing is a sales presentation. Forget your traditional image of a pushy sales person pitching a canned response. Instead, use solution selling to uncover all the reasons the hiring manager should select you for the open job.

Miriam Salpeter described a recent article in Entrepreneur Magazine in her blog post “Humanize Your Pitch – Use Your Ears” on the Keppie Careers Blog. Miriam made the connection of what top sales billers do when meeting prospects to the interview process when meeting hiring managers. Her contention was that candidates should focus less on “pitching” and more on listening.

Many candidates fail to listen deeply to the hiring manager and then use that information to pose questions. This technique of listening for opportunities, problems, and issues as conversation starters is a key component of a technique in sales called Solution Selling.

Solution Selling suggests that a more powerful outcome can be achieved by listening and framing questions from what you hear as opposed to the traditional process of “pitching” your rehearsed lines and speech. An excellent book on this subject is called SPIN Selling. It should be required reading for every job seeker.

My Partner, Brad Remillard, wrote a recent article on this blog titled “A Critical Interviewing Mistake” that describes why NOT asking questions in the interview is comparable to being immediately rejected.

STOP pitching as Miriam mentions, and start LISTENING. Your ability to ask questions will improve dramatically.

Barry

photo credit by edwindejongh

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