An Innocent Comment Kills The Deal
A few years ago, a client in Arizona was searching to fill a VP US Sales position. The search was narrowed to two finalists. One lived in New York and the other in Southern California. The final round of interviews included the CEO and two board members. The candidate from NY made a comment she felt was in jest or just off the cuff, however, it was fatal. She rather flippantly said, “It is really hot here. People must be crazy to live here.” The CEO was offended by this comment and felt that someone at this level should be careful with such comments. He was very concerned this kind of comment could turn off a customer.
Moral of this story, be on guard at all times. Even an off the cuff comment can kill a deal.
Words say a lot but the body speaks louder
While doing a search for a VP of Sales, one of the requirements was up to 50% travel. Although the candidate knew this going in, when the subject came up in the interviews he apparently squirmed in his chair and lost eye contact. The client wasn’t convinced that he was really comfortable with this amount of travel. We discussed this with him in detail and in fact he was comfortable with it and had been doing that much travel for some time. He couldn’t explain the reason for their concern. We were able to overcome this with the client, but only after many conversations with the candidate and client; he did in fact get the offer. However, if he had represented himself and not had us to clarify the situation he would never have gotten the offer. Worse yet, he would never have had the chance to address this point.
Just remember, your body may speak louder than your words do, which is another good reason to hire a coach as they can help you with your interviewing style. Before you do this CLICK HERE to listen to our radio show interview on Career Coaches.
Little things that candidates rarely find out about can dramatically impact the interview. We recommend in our job search workbook some things you can do to make sure these examples don’t happen to you. For example, have you video recorded yourself in a mock interview? This is one of the most revealing things you can do to improve the interview. We make this job search workbook available to you for only the cost of $5 shipping. CLICK HERE to at least review the book to see if it will help you.
On Monday at 11 AM PDT in our Weekly Internet Radio Talk Show on LATalkRadio.com, Brad and I will discuss, launch, and describe in detail one of the most powerful tools you’ll probably ever use in your job search planning and preparation.
This Self-Assessment we’ve developed will become one of the most important tools in your entire job search toolkit. You’ll take it at frequent intervals and refer to it constantly in tweaking your job search for exceptional results
I know those are very bold statements. However, Brad and I are very excited about this tool. We’ve been working on it for quite some time. We’ve “field-tested” it with hundreds of candidates – revising, adjusting, and modifying it based on their feedback. We’ve validated over a 3-6 month period that the Job Search Plan Self-Assessment Tool can dramatically reduce the time it takes to find a new job. In some cases, candidates have reduced their job search by 50% or more from the average timeframe most candidates will take at their level.
The Job Search Plan Self-Assessment Tool follows the structure of our Career Success Methodology, described in great detail in our recent book titled “This is NOT the Position I Accepted” and expanded upon in our Job Search Home Study Course.
If you follow our Career Success Methodology — which is the ONLY systematic approach to conducting a job search that has been deeply researched, field-tested with live candidates, and validated for success – you’ll significantly reduce the time it takes to complete your job search.
There are lots of experts out there – resume writers, interview coaches, personal branding experts, job board consultants – however, none of them bring an integrated approach and systematic methodology to the process of conducting a job search.
The Career Success Methodology starts with Day One of your Job Search and takes you through every step of the process to the end-point of negotiating your expectations, resources, compensation, benefits, and long-term opportunity.
If you take this Job Search Plan Self-Assessment, even if you don’t invest or agree with our Career Success Methodology, you’ll still be able to identify the key areas in your job search which still require significant work and improvement.
After just a few minutes, the scoring will reveal why your job search is taking too long, why your job search is stalled, or why your job search is NOT generating the level of job leads, referrals, interviews, and offers you wish you could obtain. Most of these problems stem from making the same job search mistakes over and over again.
Join us Monday on LATalkRadio.com at 11 AM PDT to discuss, comment, and share your insights from the Job Search Plan Assessment Tool. We’ll provide the link to the tool in our LINKEDIN Discussion Group by Monday morning at 8 AM PDT so you’ll have an opportunity to score yourself prior to joining us for the radio show.
In the Radio Show, Brad and I will talk about how the Job Search Plan Self-Assessment Tool will help you overcome the most common Top Ten Job Search Mistakes. We’ll walk you through each of the main scoring categories and talk about steps to improve your job search and reduce the time it takes to find a great opportunity.
Barry
P.S. Join our LinkedIn Job Search Discussion Group for one of the fastest growing and vibrant job search discussion groups on the Internet
Tags:
Career Mistakes,
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Job Search,
Job Search LinkedIn Discussion Group,
Job Search Mistakes,
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Personal Branding Mistakes,
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We were working to fill a VP Operations position. A candidate we had known for a few years was out of work and we believed he was a good fit for the position. While we were talking on the phone, the candidate mentioned the VP Operations position had been open for a while and he had submitted his resume but never heard back. We explained the company had tried filling the position, but was unsuccessful, so they decided to retain us to conduct the search.
When we met with the hiring manager we mentioned the candidate’s name. The hiring manager pulled out a file from the drawer and sure enough there was the candidate’s resume. It became clear why the hiring manager hadn’t gotten back to him. The resume was generic and very general. It did not address any of the specifics of the job. We worked with the candidate and developed a resume that highlighted his accomplishments that tied directly to the position. It was easy to get him the interview, now that the hiring manager could see how well he fit the needs of the job.
He ultimately was offered the position and accepted. Had he taken the time to revise his resume the first time, he would have been successful.
Remember, always align your resume as closely as possible to the accomplishments the company is looking for. A specific resume, for a specific job, with specific accomplishments, that are directly linked to the needs of the position will always beat out a generic resume.
We have extensive resources available to you that will help you with your resume. Our audio library has a one hour free audio file “Why Traditional Resumes Are Worthless.” We also have numerous articles on the homepage of the career blog that discuss in great depth how to get your resume noticed.
Right now you can also get Complete Resume System for $39.95 plus shipping. Others charge up to $250 and The Ladders can charge up to $700. Our comprehensive job search workbook is also available to review for just the cost of $5 shipping and our complete home study course can be reviewed for just $14.95 plus shipping. These tools have extensive information on resumes, templates to develop an effective resume, examples of what a winning resume looks like, four resumes that didn’t get noticed and why they missed the mark, and resume do’s and don’ts, just to name a few tools available. All for less than many will spend at Starbuck’s in a week.
Is your job search systematic or more dependent on luck?
Many candidates approach a job search “willy-nilly”. The approach goes something like this “I’ll tell my friends I’m looking for a job, I’ll call the 3 recruiters I know and tell them to start circulating my resumes, I’ll dust off my old resume and update it for my last job, I’ll sit down tonight and look a few job boards to see what jobs are being advertised.”
After 25 years of executive search, over 1000 search assignments, and beyond 100,000 candidate interviews, I can guarantee that “willy-nilly” approach to your job search is a recipe for disaster. Unless luck intervenes, you’ll probably fall victim to one of two unfortunate job search failure scenarios:
Job Search Failure Scenario #1: You’ll take 2X-3X longer to conduct a job search than is necessary. If the average time to conduct a job search for your level of position is 4 months – it will probably take 8-12 months. Imagine the savings if you could knock a few months off your job search.
Job Search Failure Scenario #2: You’ll take a job that is not a good fit out of desperation and lack of clear thinking and planning about what is the right role for you. This job search scenario will force you into what we term is the “Circle of Transition”. You can read more about the Circle of Transition in our blog post on this subject and download a visual representation of this depressing cycle many individuals fall into during their career and from which they cannot escape.
A systematic plan requires the ability to conduct effective job search preparation, develop a compelling resume through a personal success profile, prepare to win every phone interview and face-to-face interview, master networking, and create a powerful personal brand that makes you visible to recruiters, human resources, and hiring managers.
We’ve developed a FREE Job Search Planning Self-Assessment Tool to determine if your job search is systematic or if it’s “willy-nilly”. This tool can help you restart a stalled job search, get your job search off to a rapid start, and most importantly, help you to reduce by half the time it normally takes to complete an effective job hunt for an ideal opportunity.
This FREE Job Search Planning Assessment takes our 25 year mountain of research across every dimension of job hunting and walks you through the steps of our Career Success Methodology – a deeply researched and validated systematic job search system.
The FREE Assessment will be made available within the next 24-48 hours only to those who are members of our LinkedIn Job Search Discussion Group. This is an exclusive offer to the 2,000 plus members of our Discussion Group. You can join the group by clicking here.
By the way – as an added bonus, we have also developed a FREE Assessment to determine if your LinkedIn Profile is effective in making you visible to recruiters, human resources, and hiring managers. This FREE LinkedIn Profile Assessment is also available through membership in our LinkedIn Job Search Discussion Group. You’ll see it immediately upon joining as one of the featured discussions.
Our Job Search Home Study Course takes the Career Success Methodology and presents it through a comprehensive workbook, templates, and audio programs. After completing the Job Search Home Study Course, you should be able to dramatically reduce the time it will take to find a great opportunity. If you’re not happy with the course, use our guarantee to return it at no obligation.
Barry
Anyone that has read the discussions in our Linkedin Job Search Networking Group knows that I am not a big believer in age discrimination. That doesn’t mean I think it doesn’t happen. What it does mean is that I don’t think it happens as frequently as many candidates do. In fact, I believe it is far more rare than most.
Well I am wrong. Age discrimination is alive, living, and doing very well. My last two executive searches prove that I’m wrong and it definitely exists.
I have been retained to fill a CFO and VP Manufacturing search. Both positions are very senior level spots and in two different companies. In a normal search, we will present 4 or 5 candidates to the client before they hire one of them. These two were a little different. I had presented my normal 5 candidates and the client was interested in, but not sold on, a couple of the candidates. They still wanted to see a few more. (By the way as a side journey, in today’s market that is very common. Clients seem to always want to see a few more. After all, there are so many candidates on the market.)
The candidates they liked were all 7 or 8’s on a scale of 1 – 10. They all had 15-20 years of experience and judging from when they graduated from college, ranged in age from late 30’s to mid-40’s. Both of these jobs were very senior, and due to the nature of the challenges facing the companies required a real depth of experience and not just the normal depth one gets in 15-20 years. These candidates just weren’t “mature or experienced” enough were the words the clients used.
As the client requested, I presented 2 more candidates to each company. These last 4 candidates all had no less than 30 years of experience, and all had graduated from college in the late 70’s and early 80’s. You can do the math on their ages. My guess is mid to late 50’s and possibly even 60. To no real surprise my clients each hired one of these 4. The comment the client made to me at some point during the hiring process was, “If I can get a good 3-5 years from them, that is all one can expect in today’s world, and I’m more than fine with that. Hell, I may not even be here in 5 years.”
WOW, a clear case of age discrimination if I ever saw one. The first group was clearly discriminated against due to their age.
Again, before you write me a nasty comment, I agree age discrimination exists. But it works both ways. I also don’t believe every time a person doesn’t get a position, especially more senior candidates, it is age discrimination. Often they are just plain over-qualified for the job, just as these candidates were under-qualified for these jobs.
Part 2 on this topic will be more in-depth as to some other contributing factors that helped the second group win the job. There is hope, and by following the suggestions in part 2, you can avoid age discrimination on either side of the equation.
We provide a large repository of free tools and resources (CLICK HERE FOR LISTING) for candidates of all ages to help you significantly reduce your time in search. Every day of lost wages costs you hundreds of dollars and stress. I personally want to encourage you to spend some time reviewing these. There are audio files (CLICK HERE to enter the audio library), templates, assessments, and articles. The topics cover just about every aspect of the search process, networking, branding, resumes, interviewing, common mistakes, leveraging social networks, etc.
Our bi-weekly Candidate Open Forums are available to all who want to participate. You can speak directly with myself or Barry on the conference calls. Our homepage list the upcoming forums. CLICK HERE FOR LIST.
We are committed to assisting you in your search as best we can. These free resources are the best we can do for now. We have even more ideas coming and all will be free.
In case you missed some of the individual blog postings this week, here’s a round-up of some of the more popular posts Brad and I wrote for the Job Search Blog:
It’s Okay to Swear in the Interview: Learn the secrets of a structured response to every interview question. Follow this format in responding to interview questions and hiring managers will move away from box checking to engaging with you in a conversation and dialogue about the job.
Your LinkedIn Profile as a Multi-media Expansion of Your Resume: LinkedIn provides a wealth of tools for job seekers for personal branding, networking, self-promotion. Are you using all these tools to become visible to recruiters, human resources, and hiring managers?
Keyword Searches in Resumes: You might think you’re perfect for a job – but hiring managers would disagree after reviewing your resume. By not focusing on the proper key words – are missing out on job opportunities?
Honesty + Guts Works in the Interview: Can you look a hiring manager in the eye and challenge them in the interview if you disagree with their expectations or perspective. Are you praying things might be different when you join the company. The interview is the time for honest and direct dialogue without being confrontational.
Brad and I wish you much success in your job search in the coming week.
Barry
There seems to be two types of candidates in this world. Those that ramble on and on hoping if they talk long enough the person will forget the question they asked or the candidate that gives one or two word answers to every question. It is like pulling teeth to get a complete answer.
There is a happy medium between these two.
We suggest never talking more than two minutes without re-engaging the hiring manager. To re-engage, simply ask a follow-up question. For pain questions we use the acronym S.W.E.A.R. to format an answer, tell a story and stay within the two-minute rule.
- Statement – Repeat the question in your own words to clarify you heard the question. This should take five to ten seconds.
- What relates in your background – Select an experience or accomplishment in your background that relates. Give enough background information so the interviewer can put the example in the proper context. This should take twenty to thirty seconds.
- Examples – Next describe a specific example ensuring that it directly relates to the question. Use a recent accomplishment. The example must address their pain and show a benefit to them. This should be one of the five accomplishments you developed during your preparation. Keep this from forty-five seconds to a minute.
- Action – What specific action did you take? Use action words such as: led, developed, implemented, changed, or improved.
- Results/Re-engage – This is the most important component in the answer and one that is generally left out. Quantify the results you achieved. How did the company benefit from this, what changed for the better as a result, what savings occurred? How did you calculate the savings? How did management make better decisions as a result? Sales people refer to this as the WOW factor. The hiring manager should think to themselves, “WOW, that is what I’m looking for.” This should take about fifteen to twenty seconds.
Finally ask a follow-up question that gives you feedback and re-engages the hiring manager.
Pay close attention to the hiring manager’s body language. If you notice any change in body language, you need to determine if it is positive or negative. If you determine it is negative stop and re-engage. Don’t keep on talking. They are not listening anyway.
In our job search workbook, “This Is NOT The Position I Accepted” we go into great detail on the interviewing process. There is so much to the interview that most candidates can’t possibly absorb it all in just one posting. Right now you can get the complete job search workbook for just the cost of shipping $5. You should at least CLICK HERE to take a further look to see if it can help you.
Also, we offer a comprehensive home study course for those that want to learn at their pace. We will send this complete course to you for $14.95 plus shipping. Again, at least take literally one minute to review the content of the kit to see if it will help you get out of search. CLICK HERE to review the contents.
Every day you spend looking is costing you a few hundred dollars in lost wages. If either of these tools or resources can reduce that by even one day you win. Please take a moment and see if this will help you.
Many candidates are obsessive about protecting the confidentiality of their contact information on LinkedIn when they are in a job search, even when they indicate on their LinkedIn Profile that they are open to career opportunities.
Why?
This doesn’t make any sense!
Here’s the sad part: Most recruiters, human resource professionals, and hiring managers will skip right by you on LinkedIn searches for candidates when recruiting if you make it too difficult to connect with you. When I do a search on LinkedIn for candidates in our Executive Search Practice, if you make it too hard to connect I’ll move on to the next candidate – I might sound a little harsh – regardless of how much you might be a perfect match – I just don’t have the time to play games or dig too deeply – particularly when there is lots of other great talent available.– I’ll define “too hard to connect” as the following:
- You have no phone number on your LinkedIn Profile
- You have no direct email on your LinkedIn Profile
- You have not checked the settings for “open to career opportunities”
- You have not checked the settings for “open networker”
- Your group settings prevent me from sending you a direct message if we are in the same group
You could be missing out on great opportunities because of inappropriate fears of confidentiality or security. What’s the risk that someone has your cell number or email address when you’re looking for a job. At a minimum, what’s the risk in adding to your account the “open networker” designation so that recruiters and others do not have to use up their precious allotment of inmails?
I’ve had my phone number and email address on my LinkedIn Profile for years. I can count on one hand the number of solicitor calls and inappropriate emails from that contact information. It’s irrational to think you’ll be bombarded with solicitors and crank calls/emails. Take a risk and make yourself available – you’ll be amazed at the increase in the number of calls and emails you get when recruiters, human resource professionals, and hiring managers reach out to you when they are recruiting to fill an open job.
Take a look at my profile on LinkedIn as an example. I would also recommend joining our Discussion Group on LinkedIn and participating in the discussion regarding LinkedIn Profiles for your Job Search.
Barry
I’ve posted a Slideshare Powerpoint file through LinkedIn as a demonstration of one small aspect of how you can improve your personal brand and visibility on LinkedIn. Do you STAND OUT among a crowd of “me-too” profiles?
Here’s the actual Slideshare link to view or download the presentation. Over the next few weeks, I’m going to do a voice-over narration of this Powerpoint as an additional test. You can do this too.
I’ll be adding audio and video files to my LinkedIn Profile to demonstrate how you can leverage simple tools on this wonderful service to dramatically improve your job search. Take a look on slideshare at some of the other Powerpoint and Video files other job seekers have posted.
Employers and recruiters (including Brad and I) would love to hear you talking about your expertise and accomplishments, view a video of you answering interview questions, and be able to download a powerpoint presentation about your job achievements. Imagine LinkedIn as an expanded multi-media platform to enhance your traditional resume.
The funny thing is that less than a tenth of one percent of all job seekers are using all the available tools on Linked for their job search – and the tools are available for FREE – go figure!
What a shame!
Try it – look at my profile or Brad’s profile on LinkedIn. Look at some of the profiles of the masters of job search personal branding and job search networking. I’ll feature once a week a candidate who is truly leveraging LinkedIn for their job search – for each person selected every week, they’ll get a FREE copy of our book. Would you like to throw your profile in the ring to try and win a FREE copy of our book, This is NOT the Position I Accepted. Be the first to volunteer!
In the meantime, if you would like to start taking months off your job search, start taking the initiative to improve your LinkedIn Profile as a small step forward.
Barry
P.S. Don’t forget to take the Self-Assessment of your LinkedIn Profile by using our FREE scorecard for assessing your LinkedIn Job Search Profile to determine your effectiveness of being found by recruiters, human resources, and hiring managers.
P.P.S. Brad and I also did a broadcast on our radio show about this LinkedIn Profile Self-Assessment Tool and how to most effectively improve your visibility.
There are a few “good-to-great” (to borrow a popular phrase from Jim Collins) recruiters out there. Brad and I have trained thousands of recruiters over the last 25 years. The vast majority I wouldn’t want to work with if they were the last recruiters on Earth. They fall into the category of being a “broker” – pushing paper to make a buck – sacrificing ethics, relationships – all to earn a commission.
Conversely, a good-to-great recruiter exhibits the following 6 characteristics:
1. They are responsive
2. They follow-through on their commitments
3. They have a “trusted-advisor” relationship with their clients
4. They are knowledgeable about their client, the client’s industry, and the role
5. They position themselves as a “consultant” not a slick salesperson or “broker”
6. They have a deep understanding of how to measure talent and ask outstanding questions
Have I missed any important differences between bad and “good-to-great” recruiters. What’s your experience? Do you have a favorite story or recruiter behavior you would like to share with our subscribers?
One of the major mistakes many candidates make in working with recruiters is choosing to work with a bad recruiter. The risks including damaging your reputation, screwing up a job opportunity, and providing you with terrible job search or career advice.
Make sure you use the checklist above to ensure you’re working with a reliable, trustworthy recruiter who you know will “get your back” around issues of confidentiality, salary negotiation, presenting your background to client’s, and protecting your reputation.
We’re in middle of developing a scorecard for assessing recruiters. Share with us your key issue that leads to your love of working with a particular recruiter, or the issue that sends you running in the opposite direction. If enough people share your key issue, we’ll feature it as one of the core assessment categories on our recruiter scorecard.
We’ll be giving away a limited number of copies of our popular job search e-book to those who respond before the end of Friday. Shoot us back a quick comment on the blog and share your “burning” recruiter frustration or joy with the rest of our job search community – and perhaps be eligible to win a copy of our e-book based on the original soft-cover workbook, This is NOT the Position I Accepted.
While you’re thinking about your “recruiter issue”, take a moment and check out the extensive list of FREE audio programs we’ve archived on our web site. Every week Brad and I host an Internet Talk Radio show on Mondays 11-noon on LATalkRadio.com, alternating with job search and hiring manager topics. We’ve discussed a few times in the last 6 months various issues of working with recruiters. There are also a series of articles on this blog about how recruiters find candidates and other related topics. Be sure to type recruiter into the search dialog box at the top of the page.
Barry
