How Do I Overcome Being Nervous While Interviewing?

Q. I have been looking for some time. When I get in an interview I seem to get nervous because I know I need the job. I think the nervousness is impacting how I interview.

I use two approaches with the people I coach to overcome this very common issue. The first one is lots of preparation and practice. We spend a lot of time preparing and then conducting mock interviews. I also insist that the candidate write out answers to frequently asked questions. Writing out the answers is critical. When you write the answers it forces you to think differently. It also helps you crystallize your thoughts on the question.  Writing out the answers and the mock interviews gets the candidate very comfortable and confident. Confidence is part two. I teach candidates that they must interview as if they had the best job in the world and didn’t need the one they are interviewing for. This changes the candidate’s mindset in the interview. Now they act completely differently. Their body language improves, they no longer appear desperate, the questions they ask are more probing and sometimes a little challenging, the answers are on target and complete, they demonstrate to the interviewer they are well prepared just as they will be once on the job. Managers want to hire confident people. Having this level of confidence is what gets them over the nervousness.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

The Best Tip To Improve Your Interviewing. Guaranteed

Q. One way to significantly shorten your job search would be to improve your listening skills.

Interviewing is as much about your ability to answer questions as it is your experiences. The unfortunate part is that too often the candidate doesn’t actually answer the question asked. It is like listening to a politician on TV. The reporter asks a very specific question, requiring a relatively simple answer, yet the politician not only doesn’t answer the question, instead they start talking about something completely off the subject. In the politician’s case it is generally intentional; however, most candidates don’t even realize they are doing it so they leave the interview thinking all went well.

Learning to listen carefully to the actual question being asked and then answering the question will dramatically improve the interviewing process for many candidates. Recently in interviews I have been conducting, I often find myself saying to the candidate, “You didn’t answer my question.”   Too often I hear back, “What was the question?” Unfortunately, most candidates will not hear this as most interviewers won’t say anything. They will thank the candidate for coming in and then send a rejection letter.

Listening carefully is a skill that needs to be honed. If asked, “How many or how much” the person is generally looking for some number. If asked, “When did . . .?”  they are looking for a date. “Who” implies a name or at least some way to specifically identify a person. “Give me an example.” indicates the interviewer is looking for a specific example and not some general statement.

Practice active listening so you can demonstrate to the interviewer that you are not only a good listener, but you can do the job, and they will only have to explain something to you once. As they know you will listen.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

Too Often Candidates Aren’t Focused on the Same Issues as the Company

I recently asked approximately 30 people in-transition what candidates mean when they say, “I’m qualified for the position.” The answers were, experience, skills, can do the job, etc. All hard skills listed on the resume. Then I asked what they think a hiring authority means when they say, “I think this is a good candidate.”  The answers were, fit, liked the person, work well with others, etc. All soft skills, which are not visible on a resume. So in reality, candidates and hiring managers are measuring different things in the interview. This is why someone might be a great candidate, but not the right candidate.

I don’t believe candidates spend enough time researching and understanding the soft skills required to get the job. They walk into an interview prepared to talk about all of their skills and experiences, yet the interviewer is not only listening to those but also evaluating the soft skills. Chances are they already know you have some level of hard skills or you wouldn’t be there to begin with.

This is an area candidates should focus on more as they prepare during their job search. Understanding how they present themselves from the moment they walk in the door, how they sit in the chair, use their hand motions, the speed at which they talk, how they listen to the questions and answer them, including how they mirror the interviewer should not be taken for granted. These are all relatively easy things to do and learn. There are many helpful books, videos, and webinars available for candidates to help them prepare. Just fine tuning a few things in your presentation can give you the edge you may need to beat out the competition.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Can Your Interview Be Video Recorded?

Q:  I recently interviewed for a sales job where an executive recruiter videoed me role playing my responses to some sales situations. This was then sent to the potential employer. Is this legal?

I asked Laura Fleming, a labor attorney and partner with the Newport Beach law firm Stradling Yocca Carlson & Rauth for her advice.

It can be unlawful to video record someone without their permission, especially if they are in an environment where they have a reasonable expectation of privacy.  However, I am guessing that you knew the recruiter was taping you, and that the recruiter had your permission to do so.

The recruiter should have given you notice and obtained your permission before sending any videos to the potential employer.   It is possible that this notice was included in some of the materials which the recruiter gave to you (maybe you did not read them carefully, which is quite common).  At any rate, if you do not want the recruiter to show the videos to anyone, you should tell him immediately.  I do not see any benefit to you  pursuing legal action against the recruiter, since it sounds like the recruiter was not using your image for a commercial purpose (i.e., promoting goods or services).  It sounds like the recruiter was just trying to help you land a job!

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Candidates Focus On Skills Instead Of What The Company Focuses On

Q. I have had a number of interviews for which I know I am qualified, yet I still haven’t been offered a job. Just what do companies mean when they ask for qualified people?

There are actually two different qualifications required, the hard skills; experience, education, past accomplishments, years of experience and so on. The soft skills are the second component of being qualified; communication, demeanor, cultural fit, appearance, likability and so on. The primary issue around your question is that candidates generally focus on the hard skills and companies focus on the soft skills. This means the priorities in the interview are different. There is probably no doubt that you have the hard skills or it is doubtful they would have even interviewed you. My sense is that you are not showing them the soft skills qualifications during the interview.

Since few candidates have a lot of coaching and practice for interviewing most just show up and start answering questions. Soft skills interviewing is an art and, like most things, takes practice and preparation. If I were coaching you, I would start with an in-depth interview to see how you interview. I would have you write out answers to the commonly asked questions. I would also video record you so you can see yourself the way the interviewer views you. You would then hear for yourself how and if you answer the question. Finally, you would see your mannerism and body language. I read somewhere that non-verbal communication is 70% of how we communicate. Have you reviewed your non-verbal communication?

I have video recorded many candidates and many agree after watching themselves for the first time, that they wouldn’t hire themselves.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self- Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

The Importance of a Company’s Culture

Our job search coaching and facilitation programs for candidates take us down many different paths. Every program has to be unique to the needs of the candidate. No two job searches are alike and there is never a one-size-fits-all approach to a job search. Customizing our coaching programs is the hallmark of our success.

One example of this happened towards the end of the process with one of our sales and marketing executives.

The candidate had been interviewing with a small, very entrepreneurial company for a VP Sales and Marketing position. We had been working together, all along the way, to ensure he was properly preparing for every interview. It was now down to the final two candidates and the company asked each candidate to put together a short presentation on how they would market and sell the products to new customers. Nothing elaborate, just a half hour presentation.

Some background information is important. The CEO and founder of the company was a cigar chewer, speak your mind, no B.S. type of person. Some might say very rough around the edges. He wore as a badge of honor that he never graduated from high school and still had built a very successful business from scratch. The company was a plastic injection molding company that made custom plastic parts for a variety of industries. The CEO may not have graduated from high school and was rough around the edges, but he had a lot of common sense.

The other candidate was from Xerox and put together a very nice PowerPoint presentation that identified markets, market shares, potential customers in a 30 mile radius with charts/graphs and a lot of detail. I was later told it was a very polished presentation.

In discussions with our candidate, we talked about the company’s culture, the personality of the CEO, and the other people on the management team. Many on the team were well educated and from well know companies. However, as we discussed these issues, it became clear they all really liked working with the CEO for the simple reason that he was blunt, called it like it was, wasn’t one for a lot of staff meetings, liked blunt and direct people, and most said he was a very, “get to the point type person.” The candidate was  told by the team if he wanted to be successful, he needed to be able to work in that culture.

After all of this, we decided to take a completely different approach. The candidate scrapped the PowerPoint and instead simply started researching the market for potential customers and why the company would be a potential target. The day of the presentation my candidate walked in with a stack of magazines, business journals and trade publications. Every publication was dog eared, had stickers on pages and highlights on different pages. The candidate sat in front of the CEO and for his presentation all he did was start opening each periodical to a page and said, “see the company here, this should be our customer, here is why, here is how I would approach them, and here is how we can benefit them.” He did this for almost 20 minutes. That was his marketing and sales plan.

Which one do you think adapted to the company’s culture and the CEO’s style?

Needless to say, if the candidate we were working with didn’t get the job, I wouldn’t have written this article. Although the person from Xerox did a great job, he didn’t adapt to the style of the company. My candidate took all of this into consideration before going in. He also demonstrated to the CEO that he understood how to adjust to the unique styles and cultures of the customer. One type of sales pitch doesn’t work for every customer.

Have you ever had a situation where you could have adapted?

Never forget the importance of the company’s culture and management style you are interviewing with. The better you can adapt to their style and culture, the better you will fit in during the hiring process and after going to work for the company.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self- Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your comments and thoughts.

Brad Remillard

What Recruiters Look For When They Interview You

People are surprised (even some recruiters) when I tell them that I have had over 10,000 interviews in my life. I don’t understand why, since I’ve been a recruiter for the last 30+ years and that is what I do. Recruiters meet and interview people. Just about every candidate I meet is an interview from my perspective. The candidate may think it is just a networking meeting to get to know each other, but not to me. I’m always thinking, would I represent this candidate, what would a company think when they meet this person, would I be comfortable referring this candidate or would a company screen them right out for a variety of reasons?

I typically meet every candidate I represent on a retained search. I know many recruiters don’t do this, but I always have. I can’t imagine asking a client to meet a person I have not met first. For me that is just too risky. Heck, I have been burned even after I have met them, liked them, and believed they were highly qualified, only to have the client call me back and ask me why I wasted their time with this candidate. It is what I refer to as the,  Dr. Jekyll and Mr. Hyde syndrome.

Our interview is a dress rehearsal of how you will interview when you meet my client. Every meeting, regardless of how informal it might appear, is an interview and candidates should treat them as such. There are rarely do overs.

The following are just a few of the basics that I’m observing when I meet a candidate. If you don’t pass these, then we will have a nice meeting, but I’m moving on. As I have stated many times in previous articles,  that doesn’t mean you are not a qualified person. It just means that I believe I can find a better candidate for my client, who is evaluating me and the candidate during the interview.

1. Presence is important. Since most of my recruiting is at the senior level, I want a person that has a strong presence. This is someone who will have the respect of the people working for them, their boss, and their boss’s boss. It may start with the introduction and continue on throughout the interview.

2. Arrogance. Again, since most of my recruiting is at the senior level I meet a lot of very arrogant executives. For some reason many feel they are above the process. Their attitude is that my resume speaks for itself and I shouldn’t have to answer your questions. That’s not good if  you want to meet my client.

3. Communication. Do they listen to the question and actually answer the question “I” ask, and not the one they want to answer? This is not a political interview on Fox or CNN. I’m not the pundit that asks a question to have the politician not answer the question, but give a robot reply with some canned predetermined answer. Or worse, they just don’t know what to say so they say everything. I envision what my client will say to me if they answer their questions the same way. There is nothing worse than spending an hour with someone and still wondering exactly what they do.

4. Succinct. This is closely related to #3 above. Does the candidate get to the point and hit the high points? It is the old story, if I ask for the time, I don’t want to know how to build the watch. Most executives need to know how to condense a lot of information into a short period of time. They need to do this in executive sessions, board meetings, management letters, reports, and so on. Many executives, especially entrepreneurs, have the attention span of an ant and don’t want to be buried in detail.

5. Attitude. Is the candidate friendly, affable, easy to speak to, able to carry on some small talk, and will the client be able to relate to their personality? This is a tough one. What works for one client may not work for another. It is a tough call, but one all recruiters have to make. So for me it is about whether or not I am seeing the real person in front of me or if this person is putting on a show for me. Hard to determine, but that is why we get the big bucks as the saying goes.

6. First impression. Since the first impression often drives the interview, and often sets the tone for the interview, this is very important. A strong, friendly welcome is important. Does the candidate make me (and therefore my client) feel comfortable from the start? This ability to relax right from the start is important.

7. Control. An interview is often about control. Good or bad, right or wrong, that is the reality. Who is in control during the interview? The hiring manager or the candidate? Top candidates know how to be in control, and gather the information they need, without appearing to be in control.

8. Initiative/Leadership. Again, most of the people I meet are managers so leadership and initiative are critical. My clients want these behavioral skills.

9. So I don’t receive a lot of comments, yes I care about qualifications, ability to do the job, accomplishments, etc. That is a given.

These 9 things are some of what separate or differentiate the candidates that I meet (interview). They are some of the traits that I know are going to make my client a raving fan and retain me for future searches.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self- Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

If you liked this article, please send it to others so they will benefit too. Post it to your Facebook page, Tweet it, or submit it to your LinkedIn groups.

I welcome your thoughts and comments.

Brad Remillard

How To Handle High Turnover In An Interview?

Question: I have some turnover in my background that makes me look like a job hopper. Most of the turnover resulted from the company either closing or moving, not me leaving. Do you have any recommendations on how to handle this when asked about it in an interview?

Yes, don’t wait to be asked. Regardless of your negative situation you should always address it head on. Bring the issue up before you are even asked. In your case I would say, “From my resume it appears as if I have a lot of turnover. I would like to clarify this as in most cases the company either closed or moved. I never really left the positions.” Candidates often think that because the interviewer didn’t bring up the issue that they are comfortable with it. This just isn’t correct. It is always better to make it appear that you have nothing to hide. I refer to this as making a preemptive strike. This is especially true if you have been let go. It is better to discuss the issue on your terms and get your point of view out, than to let the interviewer jump to an incorrect conclusion.

You can review our Candidate Job Search Workbook for FREE (just pay $5 shipping). You can review the questions, read the multiple chapters on interviewing, and even learn the ten must ask questions in an interview. CLICK HERE to learn how to get your workbook sent to you for just the cost of shipping.

Download our sample cover letter. This will help make sure your resume aligns with the position, and recruiters appreciate this style. It is free.  CLICK HERE to get yours.

Finally our LinkedIn Job Search Networking Group is free to join and all are welcome. This group has over 3,800 members and a wealth of articles, job postings and discussions to help you. CLICK HERE to join the group.

I welcome your thoughts and comments. If this was helpful, please pass the link on so others may benefit also.

Brad Remilllard

No Need To Hate The Tell Me About Yourself Question

Question: I hate it when I’m asked the question, “Tell me about yourself?” in an interview. I never know how to answer this.

It is, for the most part, a break the ice question. It gets the candidate talking, gives time for everyone to relax, is wide open, and generally a meaningless question. However, just because it is meaningless, that doesn’t mean you can ignore it. In fact, this is an excellent opportunity for you to engage the interviewer. You have a golden opportunity to hit the salient points in your background, open a discussion around what defines success in this role, and get the interviewer excited about you.

In our opinion this should be a short 2 minute answer and so well rehearsed that it doesn’t appear to be rehearsed. This is not the time to give your autobiography, go over every position in your background or bore the interviewer with a long winded answer.

We recommend that you start with your most relevant position and hit the accomplishments that closely relate to the position. It is even acceptable to outline some of your current responsibilities, organization, relevant company information, products or services, and basic duties. The goal is to give the interviewer the information they need to better understand how your company, industry, experiences and organization aligns with theirs.

You should have a number of canned, well rehearsed, thoughtful answers to this question. This is your opportunity to start the interview on the best footing for you.

For a more in-depth discussion on this topic read the article http://www.impacthiringsolutions.com/careerblog/2009/10/02/tell-me-about-yourself-why-is-this-question-asked-in-an-interview/

Join our LinkedIn Job Search Networking Group. It is one of the biggest and most active groups dealing with job search issues on LinkedIn. CLICK HERE to join.

Download our FREE Job Search Self-Assessment Scorecard. Take the evaluation and discover if your search is all it can be. CLICK HERE to download.

Visit our audio library. No library card required – all audio files can be downloaded for free. There is an extensive amount of files on all of the different topics surrounding a job search. CLICK HERE to review the library.

If this was helpful, then please help others by forwarding it on to your network, posting on your Facebook page, Tweeting with the link, posting to your LinkedIn groups or status update.  Let’s all do everything we can to help those looking for employment.

I welcome your comments.

Brad Remillard

Don’t Hide Negatives From The Interviewer

Q.  I have some turnover in my background that makes me look like a job hopper. Most of the turnover resulted from the company either closing or moving, not me leaving. Do you have any recommendations on how to handle this when asked about it in an interview?

A. Yes, don’t wait to be asked. Regardless of your negative situation you should always address it head on. Bring the issue up before you are even asked. In your case I would say, “From my resume it appears as if I have a lot of turnover. I would like to clarify this as in most cases the company either closed or moved. I never really left the positions.”

Candidates often think that because the interviewer didn’t bring up the issue that they are comfortable with it. This just isn’t correct. It is always better to make it appear that you have nothing to hide. I refer to this as making a preemptive strike.

This is especially true if you have been let go. It is better to discuss the issue on your terms and get your point of view out, than to let the interviewer jump to an incorrect conclusion.

Is your LinkedIn profile complete and compelling? Test it by downloading our free LinkedIn Self Assessment. CLICK HERE to download. Make sure your profile is the best it can be.

To validate whether or not your job search is effective, we have put together a job search self-assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you to identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

If you liked this article, please send it to others so they will benefit too. Post it to your Facebook page, Tweet it, or submit it to your LinkedIn groups.

I welcome your thoughts and comments.

Brad Remillard