A Critical Interviewing Mistake Radio Talk Show

This is one of the most common mistakes I have seen in hundreds of interviews. Yet, it is one of the easiest to fix. Candidates know this is going to happen in 95% of all interviews, so why are they so unprepared for it. I don’t get it.

Avoiding this mistake cannot only ensure your success, but when done correctly and with some preparation it can ensure your success. You don’t have to make this critical and very common mistake.

Listen to all our past radio shows and download a free Job Search Self-Assessment Worksheet at http://www.impacthiringsolutions.com

Do You Have A Resume Or A Marketing Document?

Does your resume list all of your experiences, all your skills, and even some accomplishments?

Does it outline all of the things you have done in the past that you think are important and can fit on two pages?

Does it clearly indicate all your past duties, tasks and responsibilities for your positions?

All good stuff, but for the most part, missing a lot of the important stuff.

Most resumes are based on, what in selling is referred to as, “features” or “facts.” Every junior sales rep and marketing person knows that people don’t buy on features, they buy on benefits.

Most resumes are simply a list of features the candidate thinks (key word – thinks) are important. In marketing terms it is a, “fact sheet” not a marketing document. If you want to get noticed you have to have a marketing document not a resume. One that markets benefits.

Marketing 101 teaches marketing is all about getting to the customer’s motivation. It is all about what’s in it for them. Few resumes are a true marketing document. Most are some combination of features and benefits, with heavy weighting on features. Few hiring managers will get excited reading a list of features. These are nice to know, but unfortunately, don’t create any emotional reaction. Benefits, on the other hand, do create an emotional reaction. It is this reaction that creates the desire to buy.

For example, you could have the following feature on your resume, “Substantially reduced turnover in first year.” A good fact but no emotional reaction. Instead you could market the benefit to the hiring manager, “Reduced turnover from over 55% to less than 10% in my first year. This resulted in an estimated savings of $150,000 in just hiring costs. It also dramatically increased the quality of work, completely eliminated errors and reduced overtime by 90% resulting in a cost savings from the previous year of $200,000.”

If I am an owner, CEO, or hiring manager struggling with the high cost of turnover, this is motivating and a benefit.

Selling benefits converts your resume into a marketing document. After all, that is what a resume should be.

Join our Linkedin Job Search Networking Group for a lot more on resumes, interviewing, networking and even how to answer the “Tell Me About Yourself?” question.

Is your cover letter stopping  your resume from getting noticed. Try this cover letter. It has increased the responses three fold for many people. Recruiters prefer this. Download it for FREE CLICK HERE.

If  your LinkedIn Profile isn’t powerful and compelling then use our 8 Point Check List to help you build a powerful and compelling profile. CLICK HERE to download.

We encourage your comments and feedback.

Brad Remillard

Know Your References Well. It Isn’t What They Say, It’s How They Say It.

We often do one-on-one job search coaching with candidates. This is a three month program where we cover all aspects of a person’s search, and work weekly to ensure that everything is being done to expedite their search. We cover issues that might arise before they arise, discuss areas of conflict, develop a marketing plan, perform interviews, review resumes and tough interview questions, compensation negotiations and check references. It is very comprehensive, and often hidden issues that would keep the candidate from getting an interview or job are discovered and addressed before they become an issue. Too often the candidate never finds out why they didn’t get an interview or offer, when a little up front work would have solved the problem before it became a problem.

As part of this coaching, the candidate develops a complete set of references. The candidate always assures us that the reference has told them “They would give me a good reference.” A CEO I was working with had a board member as one of their references. I called to talk with this reference and make sure that all was well. It didn’t take long to realize that the reference, although not bad, was only average to barely passing. This is not something the candidate would want a company to hear. We went back to candidate and asked to talk to the other board members (at least two). They both had great things to say, and in fact, one was going to recommend the candidate for another position. It turned out the first person had a grudge to bear against the CEO. These two board members then became the references. Had we not done this, the candidate would have never found out why he didn’t get a particular position.

I don’t believe we were deceiving the company in any way. They asked for one board member and instead we offered two. We did not prep the references in any way. All we did was try and get the real picture of the CEO’s abilities without bias or from a person with a grudge.

This is just one of many very easy things to deal with before they become a problem. Do you pre-qualify your references before you give them out? You should.

When talking to a reference it isn’t always what they say, but how they say it that counts.

You can learn a lot more about references and the complete job search process in our job search workbook, “This is NOT The Position I Accepted.” We will send you the book to review for only the $5 cost of shipping. It will reduce the time you spend in search. CLICK HERE to review the books contents.

Join our Linkedin Job Search Networking group. The news articles, connections, networking, and discussions are a great resource for anyone looking for a position. CLICK HERE to join.

Get your Linkedin Profile Self-Assessment for Free on our Web site and make sure your profile is the best it can be. Go to http://www.impacthiringsolutions.com and scroll down to the WHAT’S NEW section and click the link.

We encourage your comments and feedback.

Brad Remillard

Stop All This “Personal Branding” Nonsense

It is hard to be in a job search today and not run across two, overused and misunderstood terms, one is “networking” and the other is “branding,” usually “Personal Brand.” How did these words become the “buzz words” the “must do” the “most important,” words so critical that if you don’t do them, you are sure to fail in your job search?

Who makes this stuff up? They’re the marketing geniuses.

The number of books, blogs and news articles written on “Personal Branding” continues to grow. If it takes that much to explain “Personal Branding” it may just be too complicated to begin with. It’s as if this is some new concept in job searching or as if the “holy grail” of conducting a job search has finally been found.

NONSENSE.

All that has happened is that some marketing person put a clever name to it. It’s as if once you “brand” yourself you will be the NIKE, Apple, Coke, Michael Jordon or Tiger Woods in your field or industry.

Silly me, for 29 years as a recruiter I’ve just referred to this as, “differentiating yourself” or “making yourself unique.” I didn’t know I was telling my candidates to “BRAND THEMSELVES.” I’m not sure that is all there is to a brand, but it pretty much sums up all you have to do in a job search.

It’s not so complicated that it takes a 200+ page book to explain it.

For the sake of appearing up to date and current, it is critical in any job search to communicate “why” you are different from your competition. What unique skills, traits, talents, accomplishments, experiences and passions do you bring to the party? If you can’t define these, you are a commodity. The problem with being a commodity is that the only thing you have to negotiate on is price. In a job search price is compensation.

Call it “branding” or something else, we can’t stress enough that every candidate needs to step back and take some time to determine what makes them unique. Often each position may require a different set of skills, experiences or talents. It is possible that you may have to differentiate (oops brand) yourself differently for different positions. It also means that you may not be the best qualified candidate for every position.

Do a S.W.O.T. (Strengths, Weaknesses, Obstacles and Talents) analysis of yourself. List them out. Once you have the list, for the S and T, identify accomplishments and examples that demonstrate these strengths and talents. For the W, develop a plan to work on improving your weaknesses and for the O develop a plan of action to overcome any and all obstacles in your way to getting the position you want.

So forget about “Personal Branding,” it is way too complicated and probably just a fad. Just get back to the basics and figure out what differentiates you from all the others like you. Then go market it.

In the future you will see articles I write on “Personal Branding.” I will even title the article using the word “branding” because if I don’t, nobody will read it. So I will reluctantly conform.

Conformity has never been a “brand” for me.

Our job search book provides a template called,”Personal Success Profile.” This will help you identify what makes you different and add guidance for completing the SWOT analysis. You can get this for just the cost of shipping $5. CLICK HERE to review the book.

Listen to our talk radio show every Monday at 11AM PDT on www.latalkradio.com. It you miss it, you can download all of our past shows from our Web site. CLICK HERE to review the past shows and download the ones you want. All are free.

Please give us your comments and feedback.

Brad Remillard

Not Another Networking Article – WHY?

Why Is Networking Valuable?

Statistics show that 60 to 70% of all executive positions are found through networking with others. The American Association of Senior Executives (AASE), reports that 54% of their members attributed getting their new position to networking at AASE meetings. That is a large percent considering each meeting on average has about 40 executives in attendance.

Why is it so high? Mainly because the AASE preaches the right way to network. Every executive is shown why networking, when done correctly, is not a business card exchange. Networking that pays off is about relationships, and most importantly, networking must be done with a specific purpose and goal. Otherwise, why do it?

You should never ever attend a networking group or meet anyone just for the purpose of networking. It is a complete waste of time. Not every networking group is the right group for everyone. Likewise, not every person is worth spending time with.

Just because a group has a large turn out doesn’t mean it is a good thing or a good place for you to make a connection. In fact, I would argue this could be a bad thing. For example, if 200 people attend a networking meeting and the one person that could really help you in your search is at this meeting, you have a 5% chance of meeting this person. They will be lost somewhere in the crowd. It is random luck if you meet them.

Instead target your networking groups or meetings. Attend only those networking meetings that add value to your search. For example, the functional area (marketing, accounting, sales) gets exposure in your geographical area, the people attending are your peers i.e. VPs with VPs. C level with C level, the number of people attending is manageable so you meet the right people, etc. There are a lot of groups out there that just don’t add value to your search, so don’t attend them. This is networking with a purpose.

Pre-qualify people prior to meeting them. You don’t need to meet everyone. All you will accomplish is building a big stack of business cards. As a recruiter, when someone refers a person to me for a search, I always pre-qualify the person. I will ask the person doing the referral about the person’s background, industries, experiences and if they don’t match what my client is looking for, I thank the person for the name but let them know the referral isn’t right for this position. This has saved me hundreds of hours phone interviewing unqualified people. You can do the same. Put together a few screening questions that will clarify if this person will help you move closer to your goal of either a job lead, meeting a person that you need to meet, has the introduction you need, or not.

Too often the person referring someone to you, although sincere, isn’t referring someone to help you. Why waste your time? Thank them and move on. This is networking with a purpose.

A few other things to remember when networking:

· Networking is NOT drinking coffee and exchanging business cards.

· Networking is connecting with others by getting to know them on a personal basis and helping each other.

· Your personal participation in a networking group will show others the you can organize, lead and manage.

· When others learn more about you, they will forward opportunities, make introductions and may even recommend you for positions.

· GIVE BACK! Don’t forget those that helped you.

Most importantly, let people know where you are. Future career opportunities often come from someone who remembered you in the past.

Our comprehensive job search workbook has extensive chapters on networking, including a networking exercise to help you maximize your time. You can review this book for only the $5 cost of shipping. CLICK HERE to review the contents.

Join our Linkedin Job Search Networking Group. We post new articles and discussions almost daily to this group. CLICK HERE to join the group.

Please give us your comments and feedback.

Brad Remillard

When In-Transition You’re A Salesperson-So Act Like One

At a recent networking meeting of fifty to sixty senior executives, all VP and C level, which included a mix of all corporate functions the following question was asked:

“How many of you are in sales?”

Only about 10% raised their hands, until someone flippantly yelled out, “We are all in sales.” The rest of the group then caught on and hands starting going up. Still, only about 50% raised their hands.

The moderator then followed-up with, “OK, what are you doing to demonstrate you are really in sales? For example, what books on sales have you read, how do you consciously incorporate sales into your search, how many have taken sales courses, courses on closing, written your resume with sales or marketing in the forefront of your mind, etcetera?”

Then he asked, “Anyone in finance and accounting, such as controllers or CFOs?” A few raised their hands.

His next comments brought the point home when he said, “So if I’m a sales professional, say a VP Sales and I’ve done a budget, I suppose I’m qualified for your job. I shouldn’t need any training, don’t need to read any books on accounting. I just say, ‘I’m a CFO’ and that makes me a CFO.”

Of course the group was snickering and laughing at such a silly statement. Yet they could all be sales people without any training. Isn’t that equally as ridiculous?

What they were really saying is, “When in-transition, everyone is in a sales role.” However, being in a sales role doesn’t make you a salesperson.

Most candidates don’t really know what it means to be a salesperson. They intellectually understand the concept, but don’t know how to take the concept and put it into practice.

Transition requires a candidate to change their perspective. Candidates have to understand that whether they call it sales or not, whether they are comfortable with it or not, they are not just in a sales role – they are a salesperson. They have moved out of their comfort zone and into a sales and marketing environment. Even salespeople don’t seem to grasp this concept while in-transition. It is for this reason that we recommend getting a sales and marketing consultant to assist you.

Just saying you are something doesn’t make you that. You need to learn how to become a salesperson. This includes, prospecting, overcoming objections, what a sales presentation is, knowing your competition and why you are better, identify why you are different from all the rest, having a sales pitch, and so much more. You need to read a few books on sales, attend a sales training webinar or course, practice your sales presentation, and get prepared just like a true professional salesperson does.

So please stop saying you are in sales and go out and become a salesperson.

Get our FREE Personal Job Search Self-Assessment Scorecard to find out if you are acting like a salesperson. CLICK HERE to download your FREE copy.

Download our FREE example of a cover letter to make sure you are selling to the what the customer (hiring manager) is really looking for. CLICK HERE.

Please give us your feedback and comments.

Brad Remillard

Does Anybody Read or Care About Cover Letters

The debate rages on about using cover letters. Do I need one? What is the best format? What should be in it? Who do I address it to? How long should it be? And on, and on, and on.

I have asked many of my clients and other recruiters about their feelings on cover letters. For the most part with hiring managers and HR it is mixed. Some want them and others don’t care one way or the other. However, with recruiters there seems to be a more uniform consensus that recruiters don’t pay much attention to them. Given this I recommend when sending a resume directly to a company, hiring manager or HR to include a cover letter. When responding to a recruiter it isn’t that important, but if you have one ready go ahead and include it. Only don’t send it as a separate document, include in the same file as the resume.

The biggest problem with cover letters is the attempt to make them an addendum to one’s resume. Meaning that candidates often use the cover letter to add points that aren’t included in their resume, rather than re-writing the resume. This is completely WRONG. If the points are important enough to be in the letter, then they must be included on the resume.

The primary reason for a cover letter should be to present such a compelling case that the person reading it will get excited enough to take the time to actually read your resume. There is nothing more frustrating than to get all excited about a candidate from the cover letter, only to have the rug pulled out from this excitement when the resume doesn’t include any of these points. The reader is left wondering, where did these take place, how long ago, if they really did happen and they are that significant why aren’t they on the resume, guess the candidate didn’t think they were all that significant so as to re-write the resume, etc? As you can see it creates more questions than it answers.

It is critical you take the time and make the effort to re-write your resume with this information included. Don’t just send out the generic resume. If the cover letter gets separated from the resume you want to make sure the resume stands by itself.

You can download an example of a cover the we recommend using. This format has proven very successful. To get your FREE example CLICK HERE.

For more information on cover letters and resumes take a look at our “Complete Job Search Home Study Course.” We will send it to you so you can review it completely for just $14.95. Plus we will even pay the shipping to you and include a copy of our best selling book on your job search. To learn more CLICK HERE.

Traditional Resumes Are Worthless

In almost 30 years as an executive recruiter, I have looked at at over 100,000 resumes and through our candidate university coached/instructed hundreds of candidates with their job search. One consistent theme in all of this is that candidates receive a lot of mixed messages on resumes. Too often candidates lose sight of the real purpose for this document or overemphasis its importance.

In a previous article,”Resumes Have Only One Purpose,” I wrote the only reason for a resume is to get an interview. That is all it is good for. It isn’t to get a job. Candidates forget this. As a result, they want to include a lot of unimportant and sometimes irrelevant information on the resume. You only need enough information on the resume to get an interview. Everything else is over kill.

This is why, “Traditional resumes are worthless.”

With all this extra information the important and relevant information is lost in the clutter. Most people only spend between 10 and 20 seconds on the first screen. If your resume doesn’t catch their eye in that time it is discarded.

We believe for this reason the important and relevant points have to stand out so they don’t get overlooked. There can’t be a lot of useless information cluttering up the resume.

The fact is every resume is simply a marketing document. Its purpose is to catch the reader’s attention, get to the reader’s underlying motivation, have them read it and invite you in for an interview. Sounds similar to any advertisement or marketing brochure.

Marketing whether in print or electronically doesn’t try and attract everyone with one advertisement. Companies well know as “marketing” companies, Nike, Coke, McDonalds, Apple have multiple ads each with a specific purpose to reach a specific customer. They are very targeted with the listener’s or reader’s motivations in mind. They rarely if ever assume one-size-fits-all.

Candidates resumes on the other hand often assume a one-size-fits-all. Most candidates put together a generic resume, all about them, with what they think is important and relevant, then cross their fingers and hope it gets to the reader’s underlying motivations. It rarely if ever does.

Change your paradigm about your resume. Begin thinking of it as a marketing document. Ask yourself, “Is this relevant to the specific needs of this hiring manager or company?” Have you targeted the reader’s motivation rather than yours? Do the bullet points hit the target like a bullet or more like a shotgun? Do the important and relevant points stand out? (Without highlighting or gimmicks). Are you helping them with their pain? Do the bullet points help them solve their problems? Is your resume about you or them?

For all those wondering, yes this means you may have more than one marketing document (resume). Just like companies do. There is no law that says you can’t. There is only one rule regarding resumes, everything on it must be completely honest and verifiable. That is it.

In summary, target your resume. Make it a marketing document instead of a resume. Get away from the generic traditional one-size-fits-all. Build a marketing document with the reader’s motivation in mind.

For help with your resume we offer a complete resume development system. The CDs, templates and examples will ensure you have a marketing document. To review our “Complete Resume System” CLICK HERE. Many charge as much as $500 for the generic one. Our complete system is less than 10% of that.

You can also download for FREE on our website our, “Job Search Self Assessment Scorecard.” Take the assessment and see how effective your search is and what you can do to improve in the areas you aren’t excelling.

Tip To Overcome Interviewing Problems.

A preemptive strike works:

I came home from work one day, and had just walked in the house, when my son came up to me to tell me we needed to talk. He is too young for the birds and bees and probably knows that anyway, so I knew something was up. He explained while practicing his pitching for baseball, he threw a wide pitch and broke the window above the garage. I said “no big deal, all boys break a window once in a while.” He said, “Well that is not all. After that I moved to the other side of the garage and threw another wide pitch and broke the other window too.” He was scared I would be really mad. I thought, “How can I be mad. You stole all my thunder by coming to me. I didn’t have time to get mad.” He performed a preemptive strike.

How does this relate to a search? I was doing a search for a CFO, and one candidate’s resume indicated a lot of turnover. As I went through his background, it became clear that there were great reasons for the turnover and in most cases the company turned him over, not the other way around. The problem was, he wasn’t addressing these in the interview right up front. Basically, he wasn’t defusing a negative situation.

We changed that and put together a script that dealt with the turnover right up front. In the interview, he preempted the interviewer by saying “I realize from my resume, that it appears that I have a lot of turnover, and I can understand why one would think that. Let me explain the circumstances surrounding the turnover and I’m sure it will help clarify this issue.” This defused the situation and completely eliminated any confusion and there wasn’t a problem. The candidate demonstrated they had nothing to hide or be ashamed of.

The candidate did get a job and wrote to us saying he felt this technique played a major role in getting past the first interview.

Also, in case you are wondering, my son has broken the same windows again. I now buy replacement windows in bulk.

The worst thing candidates can do is assume that because the interviewer didn’t bring up the issue it means it isn’t an issue. The fact is, the interviewer is thinking it isn’t an issue worth discussing, because they have already come to a conclusion without even discussing it.

By bringing the issue up first it allows you to discuss it openly and clearly demonstrates you have nothing to hide.

Our “Complete Job Search Home Study Course” addresses exactly how to handle this and many other issues candidates encounter and often mishandle during their job search. One misstep like the one above can cost you a job, resulting in thousands of dollars in lost wages. To review the content of the home study course and have it sent to you for only$14.95 (We will even pay the shipping.) CLICK HERE.

For many more tips and help, join our Linkedin Job Search Networking group. It is free, and provides a wealth of great discussion and news. CLICK HERE

Join us on the radio every Monday at 11AM PDT on www.latalkradio.com as Barry and I discuss a variety of topics to shorten your time in search. Our audio library has past shows for you to download for free. CLICK HERE

6 Reasons Why LinkedIn Is So Critical In A Job Search

A candidate recently asked me, “How do I find a hiring manager in a large company like Microsoft?” There are a lot of ways to do this but one of the easiest and best is using LinkedIn. When I recommended this to the candidate he completely agreed, however, the problem was he only had about 60 connections. Too few to be effective.

So often I speak with candidates that just don’t understand the value of LinkedIn as a job search tool. We constantly are sent invitations to join someone’s network only to find after months of searching they are just now starting build a LinkedIn network. You should consider building your LinkedIn networking all the time. NOT JUST WHEN IN A JOB SEARCH.

Some benefits to a large LinkedIn database of contacts:

1. People can find you. The more people at the second and third degrees of separation the more times you will show up in a search. For example, I have around 500 contacts. However, I am linked to over 5 million people on LinkedIn. When I search for a candidate that is a huge database.
2. LinkedIn will eliminate the need for resume databases on Ladders, Monster, Careerbuilder and other job boards. This is because it costs on average between 5,000 and 10,000 dollars to have access to these resume databases. LinkedIn is free. Why would a recruiter or any company pay that when we can use LinkedIn for free.
3. Resumes databases by the job boards are not pick up by Google or any search engine. These are the ones you want to make sure you show up on. LinkedIn is and you can even improve your search results for as little as $25 a month. (See prior blog article SEO Your Search On Google)
4. It helps you find the people you want an introduction to. This is very powerful. I have helped numerous people with introductions as a result of LinkedIn. On a weekly basis I receive requests indicating they found a person in my connections and would I make an introduction. I always agree.
5. Even when working this is a great tool for resources, customer contacts and introductions, references, service providers and even potential hires for you or your company.
6. On a personal basis it is a great way to stay in-touch with friends, colleagues, prior employees and networking contacts. When you update your profile they will get a notice and likewise when they update theirs.

Work hard at building your connections. Make every effort to reach that magic 500+. If you use Outlook download the LinkedIn tool bar. It makes inviting people very easy.

There are many more positives to building your LinkedIn network than there are negatives. Many have resisted. I believe this recession has proven to be good thing for everyone’s network.

If you have other ideas share them by adding a comment. Lets help everyone build a strong network.

A good way to start is building a network is making sure your profile is complete. If it isn’t start there and then begin expanding your contacts. Don’t miss the opportunity to get a high ranking on Google.

You can download for free our “8 Matrix LinkedIn Profile Assessment” tool.

Our complete job search home study course the, “Career Success Factor Methodology” is a comprehensive resource that covers all 5 steps in an effective job search. You can review the complete system for just $14.95. We will even pay the shipping and to ensure your success include in a copy of our job search workbook. To review the Career Success Factor Methodology CLICK HERE.